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How often does DTV forget to "turn off" free premium channels?

Discussion in 'DIRECTV General Discussion' started by Arya Stark, Jul 4, 2012.

  1. Jul 4, 2012 #1 of 12
    Arya Stark

    Arya Stark Cool Member

    32
    0
    Mar 17, 2012
    I called to cancel DTV in the middle of March (I was going to switch providers). They offered me two months of free HBO/Cinemax/Showtime/Starz/etc., so I decided to stay. Well, I just realized I still get most of the premium channels! I lost HBO Family and a few Starz channels, but all the others remain.

    My access to HBO Go ended at exactly two months, and the free premiums are no longer listed on my online statement, so I know this isn't a case of me just misunderstanding the offer.

    What should I do?
     
  2. Jul 4, 2012 #2 of 12
    Xizer

    Xizer Cool Member

    16
    0
    Apr 2, 2012
    You should keep your mouth shut and enjoy your free premium channels. :)
     
  3. Jul 4, 2012 #3 of 12
    P Smith

    P Smith Mr. FixAnything

    21,620
    144
    Jul 25, 2002
    W.Mdtrn Sea
    She is honest women ! Keep your 'dirty' proposals to your self :D
     
  4. Jul 4, 2012 #4 of 12
    Brubear

    Brubear Legend

    151
    1
    Nov 13, 2008
    the authorizations are gone - once your system updates the channels will disappear. Once saw an account that got the previous RSN after a move for nearly 2 years before they changed packages and lost it due to the reauthorization caused by the programming change.
     
  5. Jul 5, 2012 #5 of 12
    Arya Stark

    Arya Stark Cool Member

    32
    0
    Mar 17, 2012
    How often does the system update?:)
     
  6. Jul 5, 2012 #6 of 12
    P Smith

    P Smith Mr. FixAnything

    21,620
    144
    Jul 25, 2002
    W.Mdtrn Sea
    It's classified information.
     
  7. Jul 6, 2012 #7 of 12
    lipcrkr

    lipcrkr Legend

    331
    6
    Apr 27, 2012
    Anybody know when my 3 months free premiums expire? I started May 8th...it's now July 6th. Is it May - June then June - July, then July -Aug.? Or is it May 8th-July 8th? Please don't laugh.....i'm being serious.
     
  8. Jul 6, 2012 #8 of 12
    studechip

    studechip Godfather

    1,368
    74
    Apr 16, 2012
    Check your bill. It could be that you are now being charged for these channels.
     
  9. Jul 6, 2012 #9 of 12
    Blurayfan

    Blurayfan Hall Of Fame

    1,758
    8
    Nov 16, 2005
    Illinois
    1: May 8 - June 7
    2: June 8 - July 7
    3: July 8 - Aug 7

    on your bill it should list the three months FREE.

    05/08 - 08/07 FREE Premium - 3 months Free
     
  10. snowcat

    snowcat Legend

    237
    1
    May 29, 2007
    You have have until Aug 7th. I recommend cancelling on the 6th of August if you don't want to be charged. But even if you do get charged, it's prorated.

    I cancelled on the day my bill was processed, so I had to pay full price for one month and then was completely refunded the following month. That wasn't a problem for me since it evened out, but some don't want that charge at all.
     
  11. lipcrkr

    lipcrkr Legend

    331
    6
    Apr 27, 2012
    Thank you guys, i appreciate it. If i cancel or make any changes i will do it Aug. 6th.
     
  12. wahooq

    wahooq DBSTalk Club DBSTalk Club

    931
    1
    Oct 19, 2011
    Tulsa, OK
    Daily...check your online statement to make sure you aren't being charged...if you are call and tell them to credit back to the free days...
     

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