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How to cancel a HBO on demand download?

Discussion in 'ViP922 DVR Support Forum' started by cames, Aug 19, 2012.

  1. cames

    cames Mentor

    32
    0
    Jan 18, 2006
    I wanted to try out a HBO on demand with an episode of Band of Brothers. An hour later, can't watch it, status says, "processing request...". At this point I want to tap out, but can't find any cancel. Hammering my already meager DSL bandwidth.
     
  2. Stewart Vernon

    Stewart Vernon Doctor Whom Staff Member Super Moderator DBSTalk Club

    21,478
    359
    Jan 7, 2005
    Kittrell, NC
    The last time I had something "hang" like that... an on demand download that was ordered but not actually downloading... I wasn't able to cancel it.

    Fortunately it doesn't happen often... but I'm not sure if they ever addressed that bug (it doesn't sound like it from your experience here).
     
  3. P Smith

    P Smith Mr. FixAnything

    21,340
    127
    Jul 25, 2002
    W.Mdtrn Sea
    Disconnect network cable from the 922 for a few minutes.
     
  4. yall2

    yall2 Mentor

    41
    1
    Dec 5, 2010
    Just highlight it in the "list" and delete it. It will stop and be gone.
     
  5. cames

    cames Mentor

    32
    0
    Jan 18, 2006
    Thanks, that worked to get it to stop trying at least.
     
  6. cames

    cames Mentor

    32
    0
    Jan 18, 2006
    I'll have to check again, I don't have the normal DVR set of options available on these On Demand items. Punching the select buttons gives me the info overlay, with just "Watch" (grayed out) and "Close" buttons.
     
  7. cames

    cames Mentor

    32
    0
    Jan 18, 2006
    I called Dish support last night, and the phone rep said he submitted a ticket to someone behind the scenes. I supposed to try again in 3 days and call if it still doesn't work.
     

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