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How to get an HR20 instead of HR21?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Runch Machine, Nov 4, 2007.

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  1. Nov 9, 2007 #41 of 154
    tschwenke

    tschwenke Cool Member

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    I received my HR20 yesterday after a special request to not have the HR21. One tech was in training and he was being told that some want it in my area as I get two cities HD locals with my antenna and most weekends have more choice on what NFL game I watch.

    I have no problem with D* saving money on recievers, but they MUST keep the one with the OTA around for that 10% that want OTA. On thing they don't seem to understand is that 10%, when made happy, are very good advertisers for them.

    [thread jack]now the HR20 seems pretty nice in my limited experience and seem to be listening to the customer, so come on get DLB!!![/thread jack]
     
  2. Nov 9, 2007 #42 of 154
    Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Heres an idea. Why not only sell the HR21 in markets where you have hd lils?
     
  3. Nov 9, 2007 #43 of 154
    jwanner

    jwanner New Member

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    I'll trade you. My HR20-100s is only 4 months old.
     
  4. Nov 9, 2007 #44 of 154
    Matt9876

    Matt9876 Hall Of Fame

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    Big meeting with D* rep over this H21,HR21 no OTA thing.

    In our case we were told to expect our HD locals during the first few months of 2008.

    Not exactly what I wanted to here but on the flip side it will make my job a bit more easy not dealing with a UHF antenna install on every HD upgrade.:)

    Matt
     
  5. Nov 9, 2007 #45 of 154
    lostman72

    lostman72 Legend

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    If you can go to Costco. They are cheaper and you grap the box pay and walk out. If you buy at Bestbuy they make you sign crap and make a big deal before you walk out of the store. Costco is the only place you walk in and pay and walk out. The funny thing about Costco is they don't even write the ser# down. I don't know how they keep track. I now my membership shows I bought one, but that's all they know.
     
  6. Nov 26, 2007 #46 of 154
    jblasbalg

    jblasbalg New Member

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    Dec 22, 2005
    Sorry for the naive questions, but I just ordered my new HD-DVR and requested the HR20, but obviously they aren't guaranteeing antyhing.

    How do I know if need OTA channels? Some posts are inferring that OTA may not be required in some markets? Also, if I want OTA access, and I get an HR20, is there anything else that I need to go buy? Do I need to supply an antenna to the installer?
     
  7. Nov 26, 2007 #47 of 154
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    If you're truly in Boston as your location states, then you do not need OTA unless you want some of the sub-channels.
     
  8. Nov 26, 2007 #48 of 154
    marty45714

    marty45714 Godfather

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    I agree with this post. I am in a small market whose stations are not carried as DTV locals. We are a Nielsen market, but one above # 200. I really rely on my HR-20 to record my local news and NBC programming from this station via OTA and don't know what I'd do without it!

     
  9. Nov 26, 2007 #49 of 154
    jblasbalg

    jblasbalg New Member

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    Dec 22, 2005

    I'm actually in Natick, about 25 miles west of Boston...does that change anything?

    Also, if I get the HR20, do I need to supply an antenna to the installer? How much do they cost? If there is another place that I can find these answers, I apologize in advance for posting here. Most of the places I've searched kind of assume some knowledge that unfortunately, I don't [yet] have.
     
  10. Nov 26, 2007 #50 of 154
    jblasbalg

    jblasbalg New Member

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    Dec 22, 2005
    And I also read that the HR20 has the On Demand functionality, but the HR21 does not...is that true?
     
  11. Nov 26, 2007 #51 of 154
    jake14mw

    jake14mw AllStar

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    Oct 5, 2007
    I'm in a market where we only get 3 HD locals via D*. I'll try to make this short since we've all been through it before. If D* thinks that not providing a choice for an OTA enabled receiver is best for their business, that's their decision. I think if they didn't have so many markets where they don't provide the 4 or 5 biggest HD channels, it would make more sense.

    If someone wants OTA for a backup, then I think it's justifyable to tell them they have to buy an additional gadget, or maybe another receiver, but not for channels that cable provides.

    Let's say that the percentage of people who want OTA is either 5% or 30%. I think that's a reasonable range. If it's 30%, then that percentage of customers not getting what they want would be too high for it to make sense for D*. If it's 5%, then would it cost D* that much to have receivers for that small percentage? If it does cost that much, then why not put a premium price on it?

    Again, if they want to transition away, that's fine, but I think they really botched the transition here.

    I really respect Earl for all that he has done for this forum and DirecTV. I think he literally has been personally responsible for helping make the HR20 a really nice HD DVR. He has provided a ton of information to many people, and I for one appreciate it. I have however, found the tone of his responses overall to this topic to be annoying. This has obviously hit a nerve with him. I understand it's tough to listen to endless bashing of every new little problem that D* has, but that's the nature of forums like this. Oh, well, everyone has something that's going to get to them. :)

    My guess as to the percentage of people ordering an HD DVR that care whether it has OTA, 13%. The percentage that care enough to go with another provider, 4%. I also believe that those people are the more desirable ones that have higher than average monthly bills. Just my guesses based on not that much info.
     
  12. Nov 26, 2007 #52 of 154
    sbl

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    Natick is the Boston area market. DirecTV offers channels 4, 5, 7 and 25 in HD. I expect some others to come in the future (PBS seems to be a problem everywhere.) If you want other HD locals, you'll need an antenna and an HR20 (or whatever the future "solution" is going to be for the HR21.)

    On Demand is coming to the HR21 - perhaps when it does it will actually be worth something, which I don't find it to be so far on my HR20.
     
  13. Nov 26, 2007 #53 of 154
    Phil T

    Phil T Well-Known Member DBSTalk Club

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    I have a new HR21 and a HR20. The HR21 is on my main living room set and I just set up 13 season passes on it last night. So far I do not miss OTA on the box, since I lose 3 subchannels and gain 50+ HD channels. DOD is not a big deal and I assume the HR 21 will get it soon. My hope is that the HR 21 is a stable HD DVR and the other features will come in time.

    My story would be different if I didn't have HD locals on the sat.
     
  14. Nov 26, 2007 #54 of 154
    AZ_Engineer

    AZ_Engineer Mentor

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    Nov 14, 2007
    Wow, how incredibly inconvenient. I regulary watch 8 different OTA channels and we get many more I don't watch DirectTV will not ever carry all of them, and their picture quality is lower than OTA. I've had DTivo with OTA since the first Philips DSR6000. I've had 2 HR10-250s since they first shipped. I've enjoyed a single recorded show list for that entire time. These suggestions to have multiple units are either from people who don't have OTA available, or zealots who have multiple DVRs per TV.

    Really, think about it. Is two separate DSRs, two remotes, and changing inputs on the TV all the time even close to integrated OTA? If yes, then what planet are you from????
     
  15. Nov 26, 2007 #55 of 154
    BopMan

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    You got me a little concerned with the HR20 in your post. It sounds like your saying that the HR20 can not receive the same number of HD channels as the HR21. I do need the OTA but want all the HD content I'm paying for. I guess I need to know more about what subchannels are. Am I reading you right about the HD content between the two receivers?:confused:
     
  16. Nov 26, 2007 #56 of 154
    BopMan

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    You got me a little concerned with the HR20 in your post. It sounds like your saying that the HR20 can not receive the same number of HD channels as the HR21. I do need the OTA but want all the HD content I'm paying for. Am I reading you right?:confused:
     
  17. Nov 26, 2007 #57 of 154
    Lord Vader

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    The HR21 is identical to the HR20 in everything except OTA. It does not have OTA capabilities.
     
  18. Nov 26, 2007 #58 of 154
    BopMan

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    Lord Vader I'm concerned about receiving all he HD channals with my HR20 that I have not activated yet. It sounded like Phil T. was saying that having OTA would limit the number of HD channels on the HR20. I've read a lot of information but I have not read anything that makes this statement. I am reading Phil T. wrong?
     
  19. Nov 26, 2007 #59 of 154
    Lord Vader

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    Yes, you are. OTA and all the other HD channels are independent of each other. On the HR21s, there IS no OTA tuner; hence, no concern over this at all. The receiver works just like the HR20 series then. All the HD you get on the HR20s you'd get on the HR21s.

    With the HR20s, you just get the addition of OTA capabilities.
     
  20. Nov 26, 2007 #60 of 154
    Phil T

    Phil T Well-Known Member DBSTalk Club

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    I have a year old HR20 and a new HR21 that I just upgraded from a HR10-250.
    The HR20 and the HR10-250 have OTA. The HR21 does not.

    Here in Denver the OTA situation is poor due to fights over building a new tower that has gone on for years. You must have a roof mounted antenna to get the low power OTA.

    What I was trying to say is I lose only a few OTA subchannels (NBC Weather Plus, WB-HD, and 3 PBS subchannels) but I gain the new channels DirectV added this month, upgrading to the HR21. DirecTV has my NBC, CBS, ABC, and Fox locals on the satellite, so for me, right now it is not a big deal.

    I also feel there is a good chance PBS and WB local HD could be added before analog shut off, so it just is not an issue for me right now.
     
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