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How to get an HR24

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by rlinsurf, Sep 6, 2010.

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  1. Sep 8, 2010 #41 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    Same here. My parents have an HR20 and an HR21 and they have never said they are slow. They had Dish previously so if there was a huge difference in speed I can guarantee my father would let me know since I convinced them to move to DirecTV. I have other relatives as well that have never mentioned slowness on their HR's.
     
  2. Sep 8, 2010 #42 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    And if you turn off the scrolling effect on an HR20/21/22/23 you go thru the pages of your playlist, or guide, just as fast as with an HR24 with the scrolling on.

    I don't know about you but I don't spend hours on end going thru the GUI on my receiver, I watch recordings.
     
  3. Sep 8, 2010 #43 of 172
    Hoosier205

    Hoosier205 New Member

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    I go page-by-page rather than scrolling. Plenty fast to me.
     
  4. Sep 8, 2010 #44 of 172
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Then you would be one of a very rare minority. Or you got lucky. :D

    Mike
     
  5. Sep 8, 2010 #45 of 172
    Beckzilla

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    Just because they dont mention it does not mean the problem is not there.
     
  6. Sep 8, 2010 #46 of 172
    codespy

    codespy Packers or Bust!! DBSTalk Club

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    Tried that one when I had HR23's in my fleet......I have to disagree, but maybe my system is set up differently.
     
  7. Sep 8, 2010 #47 of 172
    E91

    E91 Godfather

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    Two responses: First, as you can see from DISH's lineup, there is no basic difference in the capabilities across DVRs. The VIP 922's main advantage over the other units is SLINGBOX built in (and Dish gave me a Slingbox at no cost anyway) and a slightly updated interface. So, its not like you are getting a box that is inferior to your neighbor's by random chance. You don't put in your order hoping you get the best - you just do.

    Second, when I did order there was another option, the VIP622. I don't really recall the diff between the 622 or 722, but I was able to specifically ask for the 722.

    Anyway, I can't personally complain because both DISH and D* gave me exactly what I wanted, and both offered excellent service overall. But, you don't play DVR roulette with DISH and you do with D*.
     
  8. Sep 9, 2010 #48 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    And there is no major difference in the capabilities of the DirecTV DVR's either. Besides OTA, the size of the hard drive and the unit's case there is no functional difference at all. Oh, the HR23 doesn't need BBC's if you're using a legacy system. That's it... My HR20 operates exactly the same as my HR21's and my HR24 operates exactly the same as my HR20. My HR20 is silver and has OTA while my HR21's are black and the HR24 has the new case, those are the only differences. (I didn't point out HD size because I have added external drives to some of my units)
     
  9. Sep 9, 2010 #49 of 172
    E91

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    As I understand it (by way of fair disclosure, this is based entirely on what I've read because I've not had a HR23), the HR24 is quite a bit faster than the HR23. So, if you happen to get a HR24 and your neighbor gets a HR23, he'll have a much slower DVR. That is what annoys some of the folk who have posted here over the last few weeks.

    The HD size might not be an issue to you, but it will be to some.

    When I signed up for D*, I told the CSR that I would refuse delivery if I did not get HR24s simply because I was worried about speed. There was at least a chance I would have had to cancel the install because I might not have gotten the DVR I wanted. With DISH, I know exactly which equipment I would get the day I scheduled the install.

    Like I said, I can't complain either way. With both DISH and D*, I got exactly what I wanted. I'm one of those guys who was satisfied with both installs and I like the product I get with each provider. And, I also suspect that Joe Consumer (who does not frequent DBSTalk and does not have the level of expertise of somebody like youself or the other enthusiasts here) probably wouldn't care either way. But, I do think that DISH's approach to inventory management of DVRs and other equipment is more sensible and less frustrating for the consumer. So, at least on that level, I think DISH is at the competitive advantage.

    This was all a bigger issue back in the days when D* still have DirecTIVO boxes. you'd call and order a TIVO unit and then be disappointed when the early versions of the D* proprietary system showed up.
     
  10. Sep 9, 2010 #50 of 172
    BattleScott

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    I would consider not having to purchase/use an external DECA adapter ($40 each) for MRV to be a significant difference between the HR24 and it's predecessors.

    These are some other points that I would consider significant, especially when you consider the user is required to pay the same amount and make the same commitment for all of them:

    * Larger hard drive = more recording time. I would consider 2x the recording capacity to be a considerable difference.
    * Auto-programming remote.
    * Quieter operation.

    If I were a new customer and found out that my new customer neighbor, for the same cost and 2 yr commitment, was given newer, faster equipment that could record more hours and would do MRV without requiring sperate adapters that I would have to pay for, I would not be happy.
     
  11. Sep 9, 2010 #51 of 172
    E91

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    The auto programming remote rocks. So much easier than messing with three digit codes.
     
  12. Sep 9, 2010 #52 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    The speed difference between the HR24's and the rest is not a functional difference. All the DVR's are functionally identical with the exceptions I listed previously. They have the same GUI and perform the same functions.

    I just added an eSATA drive to one of my HR21's last night. This morning, after waiting for guide data to populate and "housekeeping" to finish, I had no problems setting up Series Links fast. It was not as slow as some of the exaggerations you've read on here.
     
  13. Sep 9, 2010 #53 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    You don't have to purchase them. If you have Whole Home DVR on your account DirecTV sends them to you free if you need them.

    I agree with you on the larger hard drive aspect however the HR22 and HR23 have the same size drive as the HR24 so if your only going for space there's no need to demand an HR24.

    The auto programming of your remote is a one time thing and after you use it to setup your remote is serves no further function. It does not help you watch recordings better, lend to better picture quality or improve the behavior of the unit in any other way.

    As far as quieter... My other HR's aren't noisy. They are nearly silent.

    If you're a new customer and getting Whole Home DVR chances are very high that you'll get Hx24's. And the separate adapters for DECA aren't a game changer in any way shape or form, you don't even see the DECA's.

    I get the reasons that everyone wants HR24's, I really do. I just don't think people need to act like children and throw a temper tantrum screwing installers out of money if they don't get one. If you really must have an HR24 then get one from an online retailer.
     
  14. Sep 9, 2010 #54 of 172
    E91

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    Saying it is not a "functional difference" is semantics and you're basically splitting hairs. By all reports, the speed diff greatly affects the usability of the DVR.

    The point is that two new customers can sign up for service, both can pay the exact same amount, and one can get a DVR that is a lot faster than the other. That isn't fair and it is bound to piss off some. This is a large part of why there are so many "What can I do to get a HR24" threads here.

    That simply doesn't happen with DISH. When you order, you get a fast DVR and unless your neighbor pays the premium for the 922, you both get the exact same unit. He doesn't get something that is a lot faster than your unit.

    The DISH system is just more sane, and IMO, represents a modest competitive advantage for E*.
     
  15. Sep 9, 2010 #55 of 172
    E91

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    But, you shouldn't have to deal with these fun and games to begin with. Other providers (like DISH) have a system that allows you to simply call and order the exact system you want at install. D* should do the same.
     
  16. Sep 9, 2010 #56 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    Well if Dish is so much better then why don't you stick with them? All you're saying is Dish this and Dish that.

    Is DirecTV's system perfect? No, far from it...

    Should all the DVR's be as "fast" as each other? Sure...

    Is it worth acting like children over and screwing installers out of hard earned money? NO!
     
  17. Sep 9, 2010 #57 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    The speed of a unit is not a "function" of the unit, it's a by-product.
     
  18. Sep 9, 2010 #58 of 172
    E91

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    I never said that Dish was "better" than D*. I said that Dish's inventory system was more sensible and fair.


    You're missing the point. Its not a question of all DVRs being as fast as each other. The point is that D*'s system of DVR roulette is dumb and antagonizes consumers. You should be able to call D*, pay for what you want, and get it. Instead, you have to either order and hope you get what you want by chance or go to a third party vendor.


    I'm not even sure what you are talking about here. The only point I made was that DISH's inventory system was a little bit more sane and MIGHT represent a competitive advantage for E*. I made no comments about how people should or should not respond if they got a HR23 vs. HR24 etc.
     
  19. Sep 9, 2010 #59 of 172
    E91

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    Again, you're playing semantics here and this is a pointless argument. I don't begin to care whether or not you define speed as a "function" and I'm not going to debate that point with you. It's irrelevant. The only thing that matters is that speeds dramatically impacts the consumer's experience with the DVR, and it is perfectly reasonable to be upset if your neighbor got a faster, more responsive DVR for the exact same money that you paid.

    Do you really think Joe Consumer gives a crap whether the terrible lag between hitting a button and actually getting a response (as reported by many HR23 users) here is a "function" or a "by-product."

    Sorry, but that is silly logic.
     
  20. Sep 9, 2010 #60 of 172
    RunnerFL

    RunnerFL Well-Known Member

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    No, I got the point. The point is speed. Afterall we wouldn't be having this discussion if everyone weren't demanding HR24's and they wouldn't be demanding HR24's if everyone wasn't saying how fast they are. Your root point is speed. Yes, the roulette is dumb but we wouldn't be discussing it at all if the HR24's were the same speed as the others would we?

    What I was saying was in reference to the myriad of posts here from people that say they are sending away installers who don't come with Hx24's and advising others to do the same.
     
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