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How would you grade your new HR24-500?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Sixto, May 15, 2010.

How would you grade your new HR24-500?

  1. A - Love it!

    0 vote(s)
    0.0%
  2. B - Like it, but ...

    108 vote(s)
    77.7%
  3. C - It's ok, but ...

    19 vote(s)
    13.7%
  4. D - Disappointed ...

    8 vote(s)
    5.8%
  5. F - Hate it ...

    4 vote(s)
    2.9%
  1. webby_s

    webby_s Hall Of Fame

    1,299
    0
    Jan 11, 2008
    Gave it an A. Don't like using the other HR's but I have seen some increase in speed on those boxes lately, weird. But NOTHING compared to the HR24.
     
  2. CHAS 3613

    CHAS 3613 New Member

    5
    0
    Mar 15, 2010
    I rate it a B, the remote is still in Beta stage and will not allow me to control the volume on my Denon 2808CI rec. I spent two hours on phone with three Directv techs, and they are sending me a older model remote they claim will work.
     
  3. bones boy

    bones boy Godfather

    274
    0
    Aug 25, 2007
    I was on the fence purchasing two HR24s for 199.00 each - even though I had working HR21 and HR22 - but it was such a worthy purchase. The upgraded CPU in the receiver makes key presses almost instantaneous. I was so full of angst every time I needed to change a channel with the double and triple key presses needed to do anything, and searching for shows and retrieving cast information took minutes instead of seconds.

    The on-screen picture even looks better!

    Now I enjoy using the STB - something I haven't enjoyed since the HR10-250.
     
  4. Sirluckyj

    Sirluckyj Registered User

    11
    0
    Sep 19, 2007
    Got mine yesterday. Ran a system test and had one failure, phone was not found. I tested the line and changed cable. Unit still will not find the signal. D* no help.

    Jim
     
  5. camo

    camo Godfather

    1,119
    91
    Apr 15, 2010
    The HR24 is
    fast and great, too bad it does not change the HD audio cut outs. I've only been with direct a couple months and this is getting old and very annoying. I'm afraid this could actually become more than a annoyance. You name it from psychological problems derived from cutouts to class action suits its coming if they don't address and fix it. They really need to fix the problem before it bites them in the butt. I can see it coming .
    Soon Dish will pick up on it and use it in their advertising. It's not a isolated problem it envolves everyone .
     
  6. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    It does not happen to everyone so it does not involve everyone. I do not have the Audio Drop Outs so I must have something different in my Setup than those who are experiencing these Audio Drop Outs.
     
  7. ktm250

    ktm250 AllStar

    50
    0
    May 22, 2010
    I gave it an F. It has a terrible picture compared to the HR21 it replaced. This along with D TV's poor tech support.
     
  8. johnp37

    johnp37 Icon

    537
    0
    Sep 14, 2006
    Central NJ
    Strange. There has to be something else going on. Did you reinstall the BBCs on the back of the receiver? Still needed on the 24.
     
  9. upgrade lately?

    upgrade lately? AllStar

    101
    0
    Dec 16, 2006
    Here are some of my thoughts:

    I give it a B. Everybody claims how fast this DVR is and gives it praise. This is expected behavior in my opinion, not a feature. Yes it is faster than the previous generation of HRX, but those were built with insufficient hardware from the beginning. This box has the necessary hardware to support basic DVR functionality.

    • Channel changes are still far to slow even with native off. Channel surfing is still not an opiton like it used to be with the old hughs receivers from way back. They could do it then, why not now???
    • The software platform is based on code from well over three years ago. This needs a serious overhaul IMO
    • Same old GUI...
    • MRV operation is greatly improved over prior HRX boxes
    • Less energy consumption and smaller footprint is nice
    • Hard drive should be 1TB
    • Hard drive noise is much less than prior gen boxes
    • Picture seems a little brighter and crisper
    • HDMI port is not version 1.4, yet D* claims this box will do 3D


    Those are my thoughts after a week and a half with my 2 HR24's. I'm sure they will keep getting better as the software continues to evolve.
     
  10. ktm250

    ktm250 AllStar

    50
    0
    May 22, 2010
    Yes I did. Just moved all the cables to the new box, went through the setup in the menu and the picture is terrible compared to the HR21
     
  11. Steve Robertson

    Steve Robertson Hall Of Fame

    1,664
    0
    Jun 7, 2005
    I read on another post that the box defaults to 480 did you check that out as well
     
  12. ktm250

    ktm250 AllStar

    50
    0
    May 22, 2010
    Yes I did. Saw that when I first turned the box on. Went into the menu under resolution and set them all on (my tv will handle all). The front panel indicator lights change as the signal for different channels change. I also have tried manually selecting the resolution, all no help.
     
  13. Steve Robertson

    Steve Robertson Hall Of Fame

    1,664
    0
    Jun 7, 2005
    This is strange because I am reading the the PQ is better than some of the older boxes and the same to others. How about the tv settings did they somehow get messed up? I know my wife hits buttons once in a while that I have to correct
     
  14. Sixto

    Sixto Well-Known Member

    12,224
    94
    Nov 18, 2005
    I'm always curious about these "overhaul" type comments.

    Man, I think the HR24 is a perfect mainstream DVR. Daily use is a joy, for most everyone.

    Yes, an HD GUI would be nice, and yes, there are some more bells and whistles that would be nice, and some still need more then 50 series links.

    But really, seriously, when taking a true objective view, you put an HR24 in the hands of a regular user, the unit just plain performs (A+).

    They record (hit "R"), watch (hit LIST), surf the GUIDE, manage the TODO list ...

    Whatever it is, screen-to-screen, it's rapid, it does the exact job required.
     
  15. ktm250

    ktm250 AllStar

    50
    0
    May 22, 2010
    I checked all the settings, the same as before (I have them in a spread sheet). Picture was fantastic before I changed to the new box. I have even tried to adjust the tv but still can not get the same PQ. Faces look like they are out of focus or distorted. This is even on the HD stuff.
     
  16. Steve Robertson

    Steve Robertson Hall Of Fame

    1,664
    0
    Jun 7, 2005
    Are you using HDMI? If so do you have another cable to try?
     
  17. RAD

    RAD Well-Known Member

    16,452
    129
    Aug 5, 2002
    Dripping...
    Sorry, don't know what your problem is. I can say I replaced a HR23 on a Mits 1080p 73" DLP set with the HR24 and while I had to make some picture setting adjustments it looks just as good as the HR23 did. If you still have your old STB active maybe it would be worth a call to DirecTV to have them send a tech out to see what's happening, maybe you just have a bad HR24.
     
  18. ktm250

    ktm250 AllStar

    50
    0
    May 22, 2010
    I am assuming that you mean small adjustments. That was one of the first things I noticed, the brighness level was way up. Had to turn it from 44 down to 31 to get a black background, this is way to much of an adjustment. I also have been trying to make adjustment but still the picture looks out of focus. I also call D Tv support and as normal what a joke. They won't send me another receiver because this one is replacing my HR21 that was having problems with picture freeze when I watched something that was recorded. So now I have to wait for over a week for one of there so called techs to come out. Like normal he won't listen to me and will go out and cut the connectors off and put new ones on and then mess with the dish which means I will have to go back out when he is done and tweak it in so that it doesn't fade out with a little shower. When he is all done screwing around it will probably come down to like you said a bad receiver.
     
  19. johnp37

    johnp37 Icon

    537
    0
    Sep 14, 2006
    Central NJ
    I would tend to agree that given everything ktm250 tried to correct his PQ, in the end it may be a bad receiver. My 2 HR24s right out of the box after activation needed no tweaking/adjusting at all- spectacular PQ. Hope he gets it resolved. Let us know.
     
  20. paco1986

    paco1986 Icon

    574
    0
    Mar 26, 2007
    Have you tried to reboot the HR24? Sometimes problems get fixed by simply rebooting the box.
     

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