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HR 20-700 hard drive is so loud

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Marty999, Oct 30, 2010.

  1. Marty999

    Marty999 AllStar

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    Mar 15, 2008
    I just tested the second Hitachi drive in the Star Tech dock connected to the HR 20-700. It is just about as loud as it is in the Antec case. So, I think it is the drive.

    I went ahead and ordered a WD EVDS 2 TB. I also ordered the termalake dock as I could use another one anyway.

    Will get it on Tuesday and report back.
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    Noise and dust collection (that fan should be in a vacuum cleaner :lol:) have always been my major complaints about the MX-1s. Sometimes you get a whisper quiet unit and sometimes they make a lot of noise. If you run one for a long time, the dust buildup inside the case is enough to make you consider a different device. I think.

    Rich
     
  3. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've read that post a couple times and I think the Antec is the source of the noise, not the docking station. I'm confused. As always. :)

    Rich
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've managed to avoid the Hitachi drives. I figured if folks call them the "Death Star" there must be a reason. Be interesting to see how it runs in the TT.

    Rich
     
  5. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    From my experience - they have been the best drives I've ever had - used 3 in the past 2 years - never a single issue. The Seagates grew in problems, and one of the WD's had a problem. The 500GB, 1TB, and 2TB units used.

    The Hitachi's have been the most trouble-free drives ever here - in HD DVRs and PC's, and the quietest as well.

    All that said - I've heard of a "bad one now and then" with almost every manufacturer of hard drives.
     
  6. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've had many bad HDDs sent to me over the years and the only reason I've never tried the Hitachi drives was the fact that they had acquired that "Death Star" nickname. I've purchased three EADS drives and one had to be returned and replaced. I'm not very surprised when I get a bad one. That's why I purchase all my HDDs from Amazon. Easy to return, no hassles.

    But, geeze, "Death Star"? That scared me.

    Rich
     
  7. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    The name scares ya huh...?? :lol:

    Guess you won't be buying any Raptor drives either... :D
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    "Raptor" wouldn't bother me, it was the disparaging way that "Death Star" was used. Speaking of Raptor, have you or anybody on the forum ever read "Raptor" by Gary Jennings? One of the best books I've ever read and is now a collectors item. Why? Just read the first chapter and you'll see. I paid $50 for my used copy several years ago. I've read it several times.

    Rich
     
  9. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Hadn't read it but....

    Good thing they didn't call it RAPTURE then huh? :D
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    Wouldn't have worked in the context of the book.

    Rich
     
  11. Marty999

    Marty999 AllStar

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    I have been using this MX-1 for a 18 months. I had a seagate 750 in it. It was always quiet. The seagate and the HR 20-100 that it was hooked up to eventually died. That is why I got the HR20-700 replacement. I'm actually waiting on the RMA on the seagate drive now.

    Since I ended up using the Hitachi's in an upgrade to my ReadyNAS NV I bought extra drives at the time. The 3 Hitachis in the NAS have been rock solid since installed in early September. So, I figured if I'm starting with a new HR 20-700, I'd use one of the extra 2TB Hitachis. I cleaned out the MX-1 case thoroughly.

    Bottom line, the MX-1 was quiet with the Seagate, but not with the Hitachi. The noise is not fan noise; it's the sound of the drive heads moving. In my NAS or connected to my PC in the Star Tech dock, the Hitachi is quiet. But when in the MX-1 or the Star Tech docking station connected to the HR 20-700, it is much louder.

    My conclusion is it looks to be the drive, not the dock or the case.

    With the WD delivered on Tuesday, I'll know for sure.
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    The Seagates are just noisy when used with a 20-700. Not all of them tho. That's the problem, you never know what the Seagates are gonna sound like. I've got a couple used internally in my owned 20-700s that are quiet and one in a TT that is quiet. This all happened about a year or so ago. Before that, the Seagates were normally very quiet. An NR started them chirping or seeking and they haven't stopped since.

    Rich
     
  13. Marty999

    Marty999 AllStar

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    The WD arrived last tuesday and I checked it in the Thermalake dock and then in my MX-1. In both cases it is extremely quiet. Can barely hear it running even close up.

    So, I'm finally back up and running and while the Hitachi's work great in my ReadyNAS NV, in the Thermalake or Star Tech dock attached to my PC, they are noisey when attached in any manner to the HR 20.

    So, there you have it.

    Silence is Golden:D
     
  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    Don't be surprised if it gets a bit noisier. All three of my 2TB EVDS have gotten a little louder. Not enough to be heard when watching TV, but in a quiet room, a bit louder than it should be. The EADS drives I have in a couple 20-700s are a bit quieter.

    Rich
     
  15. Dark Horse

    Dark Horse Mentor

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    Jun 4, 2010
    Sorry to bring this post back up nearly two months later, but I have a similar problem. I have an HR20-700 that was quiet until a few months ago, when it started the constant seeking noise. This DVR is in my bedroom, and I can't sleep because of the constant noise of the DVR's chirping/clacking/swooshing. The noise has gotten so bad that I haven't even plugged in the DVR for almost a month, mainly because my partner threatened to throw it out the window. :lol:

    I read a few other threads on here about getting an external HD and attaching that, but saw conflicting messages about what happens. One person said that by attaching the external, this would bypass the internal, which would stop spinning and not make any more noise. Another person said when you connected an external, both drives would be working still, so you'd have even more noise. I can't find the thread this was in again, so I'm a little confused.

    Should I try an external, or ask for a replacement? And speaking of replacement - would using the service plan trigger a new 2-year agreement?

    Thanks in advance for any help.
     
  16. KnottyMonkey

    KnottyMonkey New Member

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    I am in the middle of getting a noisy 20-700 "typewriter" drive fixed in the bedroom right now (I say "in the middle" b/c the guy that came out today didn't have an HD-DVR on his truck). I am actually getting two others replaced as well, one that has a wicked case humming noise that scares my 2 and 1/2 year old, and my basement 20-700 that has audio dropouts and video stuttering. The only one in my house that isn't broken in some way is an HR-23 that I have.

    Anyway, all that to say, I have very specifically asked if I will be under a new 2 year agreement if I have them replaced under protection plan, and I was assured by a rep and his manager (long story) that I would absolutely not be under a new agreement. If you activate a receiver in any other way (add a new one, pay for a replacement), you are under a 2 year commitment however. The supervisor also mentioned that it was likely that when they activated the new receivers, the "system" would think that I was under a new 2 year commitment, and that I would have to explain that I had had the DVRs replaced if the question ever came up. You would think that they would have a way around that, but whatever. . .

    Hope this helps a bit.
     
  17. bobcamp1

    bobcamp1 Icon

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    The "Deathstar" name was given just to a specific model and bad batch of drives a long time ago. Hitachi actually does make good hard drives. Seagate is just OK. WD has been lucky lately, or they've actually changed something in the design to make them more reliable.
     
  18. Rich

    Rich DBSTalk Club DBSTalk Club

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    Seagates and my 20-700s just don't get along. Some do, some don't, but I won't be buying anymore of them. I will get an Hitachi this summer when I upgrade my 1.5s to 2TBs. The WD drives I have (don't know how many I've got, should have marked my owned HRs) are all 2TBs and work well. This is the opposite opinions I had of Seagate and WD when I was using TiVos. Every WD I bought (at least it seems like "every") failed or made outrageous noises. They seem to have changed in some very good ways. I want to try a WD EURS too.

    Rich
     
  19. tkrandall

    tkrandall Hall Of Fame

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    Any answer to this? Does attaching an external drive make the internal drive's chirping go away?
     
  20. Dark Horse

    Dark Horse Mentor

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    Jun 4, 2010
    Thanks for that info, KnottyMonkey. It helps to know what you're talking about when you play CSR roulette, and this info will definitely help.

    Depending on what I hear about the external drive noise question I had, I might make D* take back this loud DVR.
     

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