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HR 20 Without a Blues Clues

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Ken S, Jul 9, 2007.

  1. Aug 2, 2007 #141 of 227
    cygnusloop

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    Well, the avatar is the child, but I guess it's clear who is running things in this house!:lol:

    For the most part, he watches his Blues Clues, Elmo, etc... on my (I mean his) SD-DVR40 DTiVo in the family room (a two year old with his own TiVo, talk about spoiled! :nono2:). But, it is really nice to sit with him on my lap in front of the big TV from time to time an bliss out on some Blue.

    Since it's really not that critical that all episodes of Blues Clues make it on to the HR20, I have left the SL's set up for testing purposes, instead of doing the manual recording work around. Having done some SW testing in my previous life, I know the importance of details, and I know that more data is better than less data.

    I also know that there are many out there without the luxury of multiple DVR's, or even multiple TV's. If I can help them out in some small way, well, it just makes me feel good. Besides, it's not just Blue, it has happened during the summer re-runs of CSI for me, and others have had issues with ST: Enterprise, and there are certainly other shows as well.

    I just want to help those programmers that I hope are trying to fix it get their heads around what's going on. If someone wants to tell me that they have enough info, and know what the problem is, I would be happy to stop posting my errors.

    So far, no one has said jack to me.

    Any testing that you would care to do would be greatly appreciated, Jim.

    The SL that I seem to have the most trouble with is set up on 299 - NIK1 - 8am MDT. I also have one set up on Noggin for 12 noon (I think), but that one doesn't seem to have any issues. I think that Ken S did have trouble with his Blues Clues set up on Noggin, however.

    Thanks for chiming in, Jim.
     
  2. Aug 3, 2007 #142 of 227
    Ken S

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    Same results here.
     
  3. Aug 3, 2007 #143 of 227
    Ken S

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    The sad part is all the effort that you, and I to a lesser extent, have put into this could be easily and quickly replicated at their offices. Why they choose not to acknowledge problems in any way is a mystery. Would it be that hard to have an anonymous account here...or on their own forums to do that?

    By the way...our setup is exactly the same. We have the 70 inch set in the family room with the great sound system (THX and all) and 95% of the time it's playing Wiggles, Blue's Clues, etc. It's worth it!
     
  4. Aug 3, 2007 #144 of 227
    Ken S

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    Well, we have a returning member to the "not recording" list. My SL is set to record The Wiggles (BOTH 5, KUF,-1,+5) on 290 at 7AM ET) and for some reason the HR20 is only choosing to record about 1 show per week.

    Nothing is showing in the history file, but the Upcoming episodes list shows plenty of different shows with only a few being selected. Some don't have the full description, but others do and that doesn't seem to make any difference in whether it is selected to record or not.
     
  5. Aug 3, 2007 #145 of 227
    Chuck584

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    Star Trek: Enterprise yesterday 79 HDN Canceled - "This showing is over."

    Why this didn't record is beyond me as the SL is for "both".

    Overnight it was scheduled to record for
    The 4400 at 2AM on 242
    Heart: Alive in Seattle at 2:28AM on 79
    The Dead Zone at 3 AM on 242

    I don't know what it did or did not do as somewhere between 1 and 5 it lost all the content. Sigh...

    This may be an undocumented feature. I have a new terabyte drive I was going to install today. It may have anticipated the event to comply with the MPAA ten league boots.
     
  6. Aug 3, 2007 #146 of 227
    ecdc

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    I haven't gotten a Dan Rather Reports to record properly for the last two or three weeks. I've always had a few show up as "canceled" in the history, but until it started getting really inconsistent with the recordings, I assumed these were duplicate showings that the HR20 recognized as such and didn't record. But now I haven't had a single one show up. I've tried deleting the series link and re-adding it, with no luck.

    I think we need to start checking these after each CE release and then post the problem in those threads - perhaps that will make it a bit more official.

    I did notice right off that it may have been the lack of info in the guide, but had no idea others were experiencing the same thing. I guess I'm lucky my kids don't watch Wiggles or Blues Clues anymore - thank you Disney for having guide data for House of Mouse and Mickey Mouse Clubhouse :)
     
  7. Aug 3, 2007 #147 of 227
    cygnusloop

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    It has been posted in the issues thread in the CE forum over multiple releases. As it is affecting those on the NR as well as those on the CE, we have kept it here. I have been, and will continue to d/l the CE releases, and continue to hope for improvement.
     
  8. Aug 3, 2007 #148 of 227
    cygnusloop

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    Sigh....

    CSI: Crime Scene Investigation - 4 KCNC - Wednesday 8/2 8pm MDT - Partial

    Blues Clues - NIK1 299 - Thursday 8/3 8am MDT - Canceled - Error 13

    'nuff said, I guess.
     
  9. Aug 3, 2007 #149 of 227
    say-what

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    I decided to set up a Blue's Clues SL to see if I could duplicate your results. I did get the same end result, but a bit different explanation.

    Blue's Clues for today:
    NICK1 299 - 6am CDT - Recorded - (desc) Blue's 100th Anniversary Celebration
    NICK2 300 - 9am CDT - Cancelled - (desc) Blue's 100th Anniversary Celebration - Cancelled by user (1)
    Noggin 298 - Recorded - (desc) Blue wants to Play a Song

    Now I didn't cancel the episode on 300, but it was one that had just recorded, so no need to duplicate. Looks like the DVR's SL logic took over and did not duplicate. Not sure if the 28 day rule would apply to prevent that repeat from recording the next 28 days, but we'll see b/c I think it's listed a few more times.

    Not sure how you have a 8am MDT listing on 299 when it probably aired at 5 on 299 and 8 on 300.
     
  10. Aug 3, 2007 #150 of 227
    cygnusloop

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    It does appear something has recently changed in the schedule. Starting next week, it looks like Blue is scheduled at 5:30am/8:30am MDT. My to do list is now scheduling episodes for 5:30am MDT on 299 (starting this coming Monday).

    I promise, the regular schedule on 299 has had a 8am MDT Blues for some time (I actually still have some in my playlist). I will remove and recreate my SL's just to rule out some weirdness with the change. See post #115 for a pic of a 8am showing in the history list.

    I don't believe that the HR20 has a 28 day rule like the TiVo does. It only cares if the program is in the playlist. Or at least that has been my experience, and is what I have read here on this forum.

    Thanks for jumping in and trying to help figure out what's happening here. Maybe you are on to something with the schedule change. If you look close at the thread there is a pretty big gap where things were working fine for a while, and then this week it started having problems again. Maybe it has something to do with Nick jacking around with the schedule. I will try to look at it through those eyes.
     
  11. Aug 3, 2007 #151 of 227
    cygnusloop

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    OK, now I am finding some more weirdness...

    On my TiVo, there is an episode of Blue scheduled for 8am MDT Monday 8/6 on 299. On the HR20, in the same time slot same channel, SpongeBob Squarepants is scheduled. I wonder who is right.

    Will continue to investigate.....

    EDIT: Upon further investigation, the TiVo now shows the same SpongeBob in the guide, but it's to do list hasn't caught up yet. I appears the HR20 was ahead of the curve on this one.

    Clearly there is some schedule changing going on here, and as I said before, I will blow out and reset my SL's and I guess we will see what happens.

    Once again, thanks to everyone trying to help out!
     
  12. Aug 4, 2007 #152 of 227
    say-what

    say-what Active Member

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    What I think is happening is that the SL will create an entry in the "To Do List" and that entry will stay there until it's time comes up and if the schedule has changed, it updates with the new listings, but when it gets to the old listing it just says "oh well, there's nothing there" and it cancels the recording.

    I've seen something similar when cancelling SL's with shows remaining - they don't hit the History until they were supposed to air and then they show as cancelled by user. So even redoing your SL may not eliminate the weird cancellations showing in your History list until you've reached the end of the cached recording requests for the old listing.
     
  13. Aug 4, 2007 #153 of 227
    cygnusloop

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    You may be on to something, at least for what has been happening this week. There have been cases where I have, essentially, "seen it happen". As in, the show was actually airing at the time, but with the HR20 just refusing to record.

    I have sort of committed next weeks schedule to memory, so we sill see what happens. I would like nothing more than for this thread to fade and die a nice quiet death.
     
  14. Aug 4, 2007 #154 of 227
    Ken S

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    Cyg,

    Do you record The Wiggles? I'm just getting weird stuff on this one. I set a SL

    Both, 5, UF, -1,+5
    and it seems to pick and choose which ones it will record...but for the life of me I can't figure out why it is choosing to record some and not others. There seems to be some missing guide data, but that doesn't seem to the determinative factor.
    No error in the history and if you look at the To Do list some are scheduled to record...others are not.
    I have a feeling this has something to do with the "The" in Wiggles and in some way that's getting borked up and while they list properly the SL doesn't see some Wiggles as being "The Wiggles".
     
  15. Aug 4, 2007 #155 of 227
    cygnusloop

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    I'd be happy to try it. What channel/time?
     
  16. Aug 4, 2007 #156 of 227
    Ken S

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    The Wiggles 7AM (ET) on Disney 1 (290)

    My settings once again..

    Both, 5, KUF, -1, +5
    (There is a short show after it we want to catch called the Adventures of Emily Yeung and the HR20 just can't seem to do 5 minutes shows without missing 2 minutes of them.)

    Thanks much!
     
  17. Aug 4, 2007 #157 of 227
    Jim B

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    OK, I feel I need to do my part for the cause :grin: as a long time lurker in the forum, but not one to post much or be actively helpful, so I set up test SLs on my two DVRs. Here's what I did, and the DVR details:

    R15-500, 0x10FA
    Wiggles, 290, 7AM, Both, KUF, -1, +5
    Blue, 299, 7:30AM, Both, KUF, S&S on time
    Wonder Pets, 299, 8:30AM, Both KUF, S&S on time
    Maggie/Ferocious Beast, 298, 2PM, Both, KAE, S&S on time

    Notes - Times are EST; Second SL for Blue on Noggin will not take on the R15; On Saturday morning, the R15's guide has program descriptions for Blue & Wonder Pets that are both "generic" ("a puppy leave clues...." and "three classroom pets...."); however, the guide has episode titles and/or descriptions for Wiggles and Maggie.

    HR20-100, 0x17e
    Wiggles, 290, 7AM, Both, KUF, -1, +5
    Blue, 299, 7:30AM, Both, KUF, S&S on time
    Blue, 298, 2PM, Both, KUF, S&S on time
    Wonder Pets, 299, 8:30AM, Both KUF, S&S on time
    Maggie/Ferocious Beast, 298, 2PM, Both, KAE, S&S on time

    Notes - Second SL for Blue on Noggin did take on the HR20; On Saturday morning, the HR20's guide has the same program descriptions as the R15 above: Blue on 299 & Wonder Pets that are both "generic" ("a puppy leave clues...." and "three classroom pets...."); however, the guide has episode titles and/or descriptions for Wiggles, Maggie and Blue on Noggin.

    On the R15, the four SLs are the only SLs; on the HR20, these five SLs are prioritized as items 9-13, but the first eight SLs are all nighttime shows except the wife Gen Hospital, so no schedule conflicts should occur. Everything should start up Monday morning, so I'll post next week what happens on each....

    Jim
     
  18. Aug 4, 2007 #158 of 227
    Ken S

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    Jim,

    Thank you...it'll be interesting to see what your results are.
     
  19. Aug 4, 2007 #159 of 227
    cygnusloop

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    Done! We'll see how it goes.

    BTW, Jim B, thanks for the help!
     
  20. Aug 5, 2007 #160 of 227
    Ken S

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    Wiggles Update:

    Downstairs TV (This is the main Wiggles set): Recorded all shows for the week of July 22, None for the week of July 29 nd then it's only set to record shows on August 6 & August 10. The episodes it is ignoring do not match any of the five in our recorded list.

    I set The Wiggles to record on my office HR20 and the episode list indicates that it will be recording all of the shows next week.

    In looking at the guide data for the upcoming shows there's a variety of differences. Some have episode titles, some don't. It also appears that if an episode title matches another episode title "Lights, Camera, Action" that doesn't disqualify it from recording (there are other differences in the title line like year.

    So, I'll have to let it go on a while longer and see what happens after/if my office machine gets populated with shows.

    I keep thinking this relates back to when they changed the way search works two patches ago. It also may relate to the last patch resetting the machine and the problem reoccurring after it has been running for a bit.

    Sooner or later I'll just format the HD on the downstairs TV (erasing all of my wife's programs and my chance of any loving for quite some time) to see if that makes any difference.
     

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