Finally got my Hr-24 replacement after a year of dealing with customer service and not getting anywhere. I was having to reset the receiver once or twice a day as it would freeze up and become completely unresponsive. Activated new reciever last week and everything is good until yesterday. Exact same issue returns. Reset, everything works until turning the reciever on this morning. Frozen once again. Reset.... It seems to me that I should not be having to manually reset every single day. Customer service has moved me up to a new level and they had me cover up the ir port and unplug the off air tuner and are waiting until Friday to see what happens. Is anyone else having issues with their hr-24's or did I just happen to get 2 defective receivers in a row?