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HR-24 Slowness Freezing b/c of eSata?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by heelsmj, Oct 27, 2010.

  1. Oct 27, 2010 #21 of 140
    Mike Greer

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    That stinks... Did you reboot twice to clear the guide cache as suggested in other threads?

    I rebooted two of mine twice to clear the guide and things did speed up - I'm not sure if they needed two reboots or not. The pauses came back after a while. I'll check the one I didn't reboot twice and and I'll try rebooting once this time to see if speeds things up with a single restart.

    Rich - did you double-boot yours or just restart once?
     
  2. Oct 27, 2010 #22 of 140
    Rich

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    All we're looking for is more complete info regarding HRs and external HDDs and their enclosures. Kinda hard to figure out what's going with someone's setup without knowing what that setup entails.

    Have you noticed any 22-100s being given to folks as replacements? I don't remember seeing any, but then I don't remember what I did a day ago, usually. Perhaps D* has given up on them too?

    Rich
     
  3. Oct 27, 2010 #23 of 140
    Rich

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    Good news and bad news. Good news first. You've got the best available HDD and the MX-1 is a good enclosure. Bad news: A couple suggestions I have might help. I have gotten MX-1s that were faulty. Antec is great about replacing defective enclosures. You might try to get a replacement and rule out the possibility of a bad enclosure. The other thing is it might just be normal to have the issues you're seeing at this time. The 24s are new and it took a long, long time to get the 20-700s stabilized. Patience might well be your best bet. If we get a new NR soon, and we always do, the whole thing might clear right up.

    Another thing to think about is that the 24s are a lot more sensitive to reboots with external drives hooked up to them. The proper method for rebooting a 24 with an external device is to pull the power cords for the external device and the 24. Wait a minute or so and plug in the external device. Wait a bit and plug in the 24. That should be the ONLY way you should reboot. You should also do this after an NR or a random reboot. Don't use the Menu Restart with your external device hooked up. It won't turn off the external device and you'll definitely have problems.

    Rich
     
  4. Oct 27, 2010 #24 of 140
    Rich

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    I tried the double reboot and it didn't help much and went right back rather quickly to where it was.

    Rich
     
  5. Oct 27, 2010 #25 of 140
    heelsmj

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    Thanks for the help. I knew I bought the right equipment as I am a Computer Engineer and did a lot of research on this forum before purchasing it. I agree with your assessment as far as patience and this might just be normal new product glitches. The only thing that makes me suspect something else might be going on is that everything worked perfectly for several months. It is just the last few weeks I am seeing these issues. With that being said what makes me think it is an overall issue with the HR-24 is other people on the forum having the same exact issues without using an external device or while using a different one. As far as the reboot again thanks to this forum I was aware of the proper reboot procedure with an external device and have always done it the way you described.
     
  6. Oct 27, 2010 #26 of 140
    Rich

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    My 24-500 (the first one) worked really well until the first download of an NR, then there was another NR and my 24s started slowing up. I'm getting the same symptoms on my 24-200, now. Took a while for the 200 to start acting as the 500 does. Sometimes the effects of an NR are felt immediately and sometimes it takes a while for the symptoms to appear. I have no idea why this happens.

    Rich
     
  7. Oct 27, 2010 #27 of 140
    David MacLeod

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    how many SL's do you have on the problem machines.
    wondering if high/close to limit causing database bogging.
     
  8. Oct 28, 2010 #28 of 140
    heelsmj

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    Not sure what SL's mean I am assuming it is a Season recording I have all 50 filled. Speaking of which why the hell am I limited to 50 with two TB of storage its crazy!
     
  9. Oct 28, 2010 #29 of 140
    elixir26

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    I'm in the same boat. I have a Hr24 500 with a WD 2TB EADS in a Azio enclosure that is skippin' and hoppin' along. I rebooted from shutdown last night. This morning my hard drive is being scanned for errors. We are at 44% complete 64 errors found and 64 errors corrected. This set has been working flawlessly since May 5th until a couple weeks ago. I'm hoping the scan will fix what ails it.
     
  10. Oct 28, 2010 #30 of 140
    David MacLeod

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    database limits to 50 due to performance issues...so...
     
  11. Oct 28, 2010 #31 of 140
    hasan

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    We have gone through these "new model" issues with every new model that substantially differed from previous models. When the 24 series hit the scene, many were downright giddy with the speed increases. They were dismissive of previous models. They advised turning installers away who didn't bring a 24 series unit.

    Did anyone really expect the 24s to be different in the early stages than all the others, when they were introduced? Yes, they are faster, but just as certainly they are vulnerable to the same startup issues that all the other models have experienced. Spending 600 bucks and thinking this was going to avoid the very predictable early adopter problems that have surfaced every time on other units is the height of optimism.

    So the only thing left (and that has largely worked in the past) is patience.

    If anyone buys a new D* (perhaps any company's) DVR, the problems early on are virtually certain. The best predictor of future performance is past performance. $600 didn't buy you anything more than potential. Potentially, the 24 series could become downright outstanding. For now, they are nothing more than faster (most of the time), early product cycle boxes.

    No one should have expected anything different, no matter what they paid.

    (I'm not talking about what people think they have a right to expect, rather, what to expect based on what experience should have taught them.)

    Two of my friends got 24 series boxes about three months ago (at my recommendation, but with the caveat that there would be "new model" issues that could run six months to a year). I see them weekly. Not a week goes by that I don't ask them how satisfied they are with the boxes. Both of them are very, very pleased...but they don't do anything fancy...I mean nothing, no home theater, nothing. All they do is record programs and play them back. They are completely oblivious to the issues discussed here.

    They expected very little, and got very much. Most of us, on the other hand, expect a lot and can easily become frustrated with the myriad of startup issues that are legendary with all new models. Go figure.:)

    The good news is, most of the obvious major issues do get fixed. It's all a matter of expectations and patience.
     
  12. Oct 28, 2010 #32 of 140
    Richierich

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    The ONLY Problem that I am having with my HR24-500 is the fact that it Switches from Digital to Analog and back and forth and the Volume usually is Louder when it is in the Analog Mode and it is not just when the station takes a commercial break.

    I Love the Speed just Wish they would Fix the Audio Problem.
     
  13. Oct 28, 2010 #33 of 140
    Mike Greer

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    hasan-

    I don’t expect perfection – especially right out the gate. I didn’t just jump in and buy three of these. I bought one with ‘hope’. After that one proved to be light years ahead of my HR22s for a couple of months I bought two more. That’s not to say they were perfect – I knew of the audio trouble and caller ID trouble but still much much better than my HR22s. A couple of months after that (first week in October) DirecTV took a step back and all three start having freezes and reboots.

    I think it’s perfectly fair to bitch to and about DirecTV when they screw things up. I didn’t have a choice or any input on the firmware update that caused the grief. That is 100% on DirecTV.

    Let’s hope the sudden update that has appeared today corrects the trouble and I’ll go back to just watching TV.
     
  14. Oct 28, 2010 #34 of 140
    Rich

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    I'm watching the Yes Network and I have not had one audio dropout so far. Yesterday's show at this time (The Mike Francesa Show) was unwatchable on the 500 because of the audio dropouts. So far, so good. Not a good enough sample to be assured that my issues have cleared up, but right now it is definitely better.

    I got the update on both the 24-500 and the 24-200.

    Rich
     
  15. Oct 28, 2010 #35 of 140
    Rich

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    This is where people do the wrong thing unintentionally. It's not just about the amount of storage you have in your home. You also need tuners to use that capacity and get the most out of it. You would have been better off with two HRs and two 1TB externals. That way you would have gotten the 2TBs of capacity and four tuners. And 100 Series Links to use. That 50 SL limit is plenty on a stock HR with a stock HDD. You're not the first to discover this, most of us that use externals did the same thing. If you're going to record a lot of content you need a lot of tuners to go along with large capacity HDDs.

    Rich
     
  16. Oct 28, 2010 #36 of 140
    Rich

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    Just tried the Playlist on the 24-200 and it does seem to be better. Last night I was using the Playlist and it kept stalling and stacking remote commands. It still does that, but not nearly as bad as last night.

    Of course, having eleven HRs on the Playlist is probably always gonna be a problem when it comes to finding something. Wish they'd come up with a Search function for the Playlist. I realize that with the Yellow button you can change the options on the Playlist, but a Search function would be a bigger help for those of us with multiple HRs.

    Rich
     
  17. Oct 28, 2010 #37 of 140
    Rich

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    Been watching on the 500 for a half hour and not one audio dropout. Haven't tried any other channels.

    Rich
     
  18. Oct 28, 2010 #38 of 140
    Richierich

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    AMEN!!! With my 7 DVRs and 13 TB of Storage Capacity I am getting Pages and Pages of Recordins and it would be Nice to be able to Select Which DVRs make up the UPL and to have a Search Feature included would be Very Nice.
     
  19. Oct 28, 2010 #39 of 140
    heelsmj

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    I have an HR-24 500 and I got a new firmware version last night at 3:25 version 0x416 anyone else get the push? I haven't seen any release about this anyone have any info? I hope this helps our issues. As far as expectations I have to say even with the issues the HR-24 is far and away better then the HR-22 I would never trade back.
     
  20. Oct 28, 2010 #40 of 140
    Rich

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    Great minds (and those with a lot of HRs)... :lol:

    Rich
     

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