Had a fun week with CSR's. Currently out of contract and a 12 year customer. Called and asked for retention to inquire about getting a HR34. Wouldn't budge on a deal so I asked for 2 HR 24's to replace my 2 aging HR20-700's knowing that it was a roll of the dice to actually receive 2 HR 24's via Directtv. She quoted $219.70 for the 2 but quickly came down to $21.70 for shipping only. I specified that I would not accept anything but 2 brand new HR24's or I would send them back. Well, I did not luck out--got 2 HR21-100's. I called Directtv back to inquire on how to return them and during the discussion the CSR offerred me the HR34 for free, $49 to install, and $99 for the CCK. She later removed the $49 install so I got the package for $99 plus tax. I don't want the CCK so I look at it as $99 for the HR34. I tried to talk her out of the CCK but she said that she could not do that. I'm purchasing the HR24 from Solid Signal so I will end up with the HR34 and HR24 which is what I wanted to begin with. Install is this Sunday. I do not have Whole Home nor do I want the Internet capability so my understanding is that both DVR's will act as separate units. Can I just ask the tech not to install the CCK and that will accomplish that? I do have a SWM8.