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HR 34 Freezing Video/Digitized Video

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by thomamon, Oct 20, 2012.

  1. thomamon

    thomamon AllStar

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    Jul 20, 2008
    Seems as if my box is going crazy lately, or the HD is going.

    Anyway to do anything about this without calling them?
     
  2. Rus

    Rus New Member

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    Sep 28, 2012
    Occasionally, when I use Double Play, one of the channels will freeze/pixelate but if I go to the other channel and then back all is good. I have the HR34-700 model. Usually it works great.
     
  3. thomamon

    thomamon AllStar

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    Jul 20, 2008
    This is all on recordings on the DVR. It will freeze and I have to FF to get past the mark where it is frozen. Happened on quite a few of my recordings from the past couple of days.
     
  4. P Smith

    P Smith Mr. FixAnything

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    your HDD require attention, when you reboot try press Select on face panel then run HDD diagnostics
     
  5. thomamon

    thomamon AllStar

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    Jul 20, 2008
    Which test should I run?
     
  6. P Smith

    P Smith Mr. FixAnything

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    I have no exactly menu (no HR34 here), something Short/Long test, perhaps SMART tests
     
  7. thomamon

    thomamon AllStar

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    Jul 20, 2008
    OK, I can the surface tests, I'll run the others later!

    Thanks for the help :)
     
  8. usnret

    usnret Icon

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    Jan 16, 2009
    Believe that the test(s) take awhile, so be prepared..
     
  9. P Smith

    P Smith Mr. FixAnything

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    normally a couple hours, if the drive is dying - days :(

    That's why I did recommend (if you can connect SATA cable to the drive) use MHDD to take out SMART table first, then run some tests what you will control: short, long, etc
     
  10. thomamon

    thomamon AllStar

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    Jul 20, 2008
    Yeah, the surface test took 2-3 hours, but passed 100%
     
  11. P Smith

    P Smith Mr. FixAnything

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    Perhaps bad solder, worst case BGA chips like main [a la CPU] or/and MPEG decompressor(s) if there are separate.
     

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