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HR10-250 and MPEG4; Upgrade Offer

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by Earl Bonovich, Aug 3, 2007.

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  1. Aug 3, 2007 #1 of 93
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Swanni at TVPredictions has just posted a new article:
    http://www.tvpredictions.com/tivoupgrade080307.htm

    Major points:
    1) Even with the announced software update, the HR10-250 will not be compatible with the new channels. Confirmed by DirecTV.
    2) Existing Channels WILL BE eventually converted to MPEG-4
    3) $99 offer for HR20, and you can keep the HR10-250 (and have it moved to a new spot in the house)

    My comments about #3:
    -) It will probably also include the dish upgrade
    -) If you ask nicely, I bet you could possible do a little better on the first HR20.
     
  2. Aug 3, 2007 #2 of 93
    litzdog911

    litzdog911 Well-Known Member

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    I would think that any new HR20 would include a 5-LNB dish for free.
     
  3. Aug 3, 2007 #3 of 93
    Thaedron

    Thaedron Hall Of Fame

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    This is essentially the deal that I got when I added the HR20 and yes, the dish was included in the $99 fee.
     
  4. Aug 3, 2007 #4 of 93
    Thaedron

    Thaedron Hall Of Fame

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    That's the first time I've seen HR21 actually quoted or otherwise mentioned by D*. Or is it possible that it's a mis-quoted H21?
     
  5. Aug 5, 2007 #5 of 93
    fredandbetty

    fredandbetty Godfather

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    Well, I have been reading for the past two days everything that i could before i call them so as to know what to expect.... but when we got our HR20 in Feb, we were told that we would eventually have to replace our Hughes SD Tivo so i guess the time is here, i will probably call today to see what i can get... Hmmm maybe my D-11's can get a deal also... ( NOT holding My Breath, but we'll see)!!!!!!!!!!!!!!!!!!!!!!!!:) :)
     
  6. Aug 5, 2007 #6 of 93
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    You only need to replace your SD TiVo... if you want HD...
    There is no other reason to replace, unless you want to.
     
  7. Aug 6, 2007 #7 of 93
    fredandbetty

    fredandbetty Godfather

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    OOPS!! sorry, i forgot the part that i am looking to get an additional HD set for one of the other boxes, thanks Earl, for catching my mistake!:blush:
     
  8. Aug 6, 2007 #8 of 93
    anubys

    anubys Godfather

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    well, this is VERY disappointing...DirecTV said that migrating us to mpeg4 would be at little or no cost...I don't consider $99 to be little or no cost...
     
  9. Aug 6, 2007 #9 of 93
    bidger

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    Call and let them know. Be polite and tell them how you feel about it and see what happens. If you're a premium-type customer, pay your bill on time and if full and sub to Sports and/or Premium packages, you might get a better offer.
     
  10. anubys

    anubys Godfather

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    sure...I agree...I got my first HR20 for nothing (and got the Super Fan for free to boot)...but I hate having to beg for something that I don't have to...and DirecTV said I won't have to beg...

    it's crap...we paid top dollar for the HR10-250 and they promised us a swap...$99 is not a swap...
     
  11. bidger

    bidger Hall Of Fame

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    OK, I wasn't aware of the part I bolded. I got one free last year along with SF. I honestly don't expect another one free and if I were to add another one, I could live with the $99 charge and being able to keep the HR10.
     
  12. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    It sounds like they already gave you one free HR20 - I'd say they made good on their offer. Still, why not call and try to get another one?
     
  13. anubys

    anubys Godfather

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    I'm not saying I won't, I'm saying I shouldn't have to...

    I have 3 HDTVs with 3 HD-Tivos...I paid for all three...DirecTV said that they would replace them at little or no cost when they switch to mpeg4 since those units cannot decode mpeg4...

    I expected them to live up to that promise for all my HD-Tivos, not just the first one...and I also expected them to do it upfront, not to expect me to call multiple times and beg for hours until I get lucky with the right CSR...
     
  14. Lee L

    Lee L Hall Of Fame

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    I have 2 and I will not pay more than $99 total for a new dish and 2 HR20's. I will whine up a storm if they do not give me that stuff for $19.99 but will pay $99. Considering the monthly bill we pay (we have the TC premier or whatever they call it now and 4 active receivers, plus we get the College Football package and March madness) They hopefully will step up.

    I wonder if I waited just a little too long though if they are putting some official policy in place.
     
  15. wipeout

    wipeout Icon

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    I think that Directv should be swapping out all HR10's that we have with HR20's at no cost period. It isn't the customer's fault they have chosen to go with MPEG4 and the boxes we have are not compatible. The first one or the third one, they should be at a minimal cost and $99 is not minimal, at least not to me.
     
  16. anubys

    anubys Godfather

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    my point exactly...I'm glad someone agrees with me...I was starting to think I was all alone with this point of view...
     
  17. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    They probably will.. (replace receivers for no cost)....
    But you will most likely have to wait until they start to shutdown the MPEG-2 HD feeds.
     
  18. bonscott87

    bonscott87 Cutting Edge: ECHELON '07

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    While I agree keep this in mind: Conversion to MPEG4 has been known about as long as the HR10 has been out. It's why I never got an HR10. So an informed customer would have known 2+ years ago that the HR10 wouldn't work with the MPEG4 channels.
     
  19. jabrwocky7

    jabrwocky7 AllStar

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    Is there any chance of DirecTV working with Tivo to put out a Series 3 HD DirecTivo that supports mpeg-4? That's something I would wait for. If there is no chance, then I'd consider the current offer in order to get the new channels.
     
  20. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Depending on who you talk to...
    There are those in the believe that last weeke announcements that lead to that...

    There are others (like me), that the chances are SLIM to NONE, and SLIM just got on a plane....
     
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