I got the update 3 days ago. I came home from work to find the HR20-700 with a blank screen and unresponsive. I had to hit the reset button to get it going again. Since then, I find the unit locked up like this each day when I get home form work. Prior to receiving the new software, I never had a single problem with this box. I saw a couple other people reported this problem earlier in this thread. Is this a more widespread problem? Any idea what I can do to keep it from happening?