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HR20/HR21/HR22/HR23/R22 0x040A/0x040D/0x040E - Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Aug 11, 2010.

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  1. HarryD

    HarryD Icon

    597
    0
    Mar 24, 2002
    Lehigh...
    Just installed a CyberPower C910-5852 UPS... rebooted and let sit for a few hours... no real change... very sluggish... takes 20-30 seconds to respond after pressing the remote. While I needed a UPS anyway... I don't think this is making it better.
     
  2. bigrig

    bigrig AllStar

    66
    0
    Aug 7, 2002
    It was the hard drive going bad in mine - if you lease, just call and you should be able to get them to ship you a new (refurb) unit for 20 bucks.
     
  3. freddd

    freddd Cool Member

    25
    0
    Dec 30, 2008
    We have a backlog of programs to watch, stretching back into early October. Anything recorded before the 11/3 download of 40E plays smoothly over MRV from an HR24 in our bedroom to our livingroom HR23. Anything recorded after begins to stutter shortly after the program begins and gets worse as it continues.
    If we pause playback briefly, then resume, the stuttering smooths our for a minute or two. We experience no stuttering if we watch the program on the bedroom HR24. Obviously we're having a problem related to the HR23 playing streaming content via our house ethernet network (I'm in unsupported status after setting up MRV on my own).
    Is there any way we can downgrade to the previous software version? Is forcing a download just going to re-download the same buggy crap DirecTV pushed on us on 11/3? I'm loathe to deal with DirecTV tech support after what I've read here.
    Any ideas for workarounds are appreciated. The current software build has effectively wrecked our setup.
     
  4. HarryD

    HarryD Icon

    597
    0
    Mar 24, 2002
    Lehigh...
    Glad yours is fixed... a software release 40D made my receiver act like it is now... it was fine before the 40D update....

    :confused:
     
  5. eileen22

    eileen22 Godfather

    426
    2
    Mar 24, 2006
    Philadelphia...
    I don't know if this is due to the latest update or what, but my HR20-700 is also the slowest it has ever been. I've had a several different DVR's over the years, and I think this is my second HD DVR, and none were ever even close to this slow. Same as the above poster, I haven't had problems with recordings. I do have audio dropouts sometimes, mainly when rewinding live TV. Is this slowness something that is being looked at, and can we expect a correction in the next update? It has gotten unbearable.
     
  6. hidef2010

    hidef2010 AllStar

    87
    0
    Jul 28, 2010
    Ok, now that is just bizzare Redline & eileen22, I too have an HR22-100.....and actually since the new update, it has been very fast and responsive. Before, I used to get "stuck" (1-3 seconds) on occasion, on a simple channel change or when accessing menus and other guide features. Now, it has been really fast. I don't know what to say really except that this is my recent experience.

    Hidef2010
     
  7. freddd

    freddd Cool Member

    25
    0
    Dec 30, 2008
    To follow up on this, it appears that if we record two programs at once on the HR24, and later try playing back one of them on the downstairs HR23, we get the stuttering. If we play back on the HR23 a program from the HR24 that was the only thing recording at the time, we get no stuttering.
     
  8. HarryD

    HarryD Icon

    597
    0
    Mar 24, 2002
    Lehigh...
    This just gets better...
    One of my two HR21-700 is still giving me problems stuttering and locking up. 30 second response time for the guide (or anything for that matter)... so I call D*.. and they tell me to run a scandisk... (hit the reset button.. then when you see the 'Hello' startup screen... press and hold the REC and DOWN ARROW buttons (both on the front panel) at the same time and hold it until you see the scanning disk screen...
    I started this at 3:00PM... it's now six hours later and I'm only 33% into it... no errors but wow does this take a long time...

    Anyone else do this and it take this long??

    Update: It's been running for 17 hours and only at 57%

    Final Update: ok it took over thirty-six hours to scan the disk and found and corrected over 856 errors... however that didn't fix the stuttering and freezing (when you hit pause)...so it's on its way back to D*...
     
  9. CliffV

    CliffV Legend

    259
    0
    Jan 24, 2006
    I sent REPORT 20101129-4799 on this problem.

    The DVR is an HR20-700 running 0x40c. I was watching a show via MRV at the time of the failure. I had just hit skip forward a couple of times fast when the DVR froze. The system stoppped all output on HDMI. It appeared to be unresponsive to any remote control commands. It wouldn't go into standy when hitting the front panel button.

    The report is after rebooting by yanking the power cord.
     
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