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HR20 is connected to internet but can't be seen

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by cajunrc, Jul 8, 2007.

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  1. Jul 8, 2007 #1 of 31
    cajunrc

    cajunrc Mentor

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    Dec 2, 2006
    I have the internet connection set up and tested, all is ok. I cannot see it on my computer network nor any music or pics on my menu of the HR20. I tried all of the helpful hints in this forum with no luck. In WMP11 file sharing no devices are listed.
     
  2. Jul 8, 2007 #2 of 31
    lwilli201

    lwilli201 Hall Of Fame

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    Dec 22, 2006
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    Not sure why that happens. I have 2 computers that see the HR20 as an unidentified device. Another computer will not see it. I have tried maching all the security settings the same to no avail. The problem, I believe is not with the HR20 since yours test out ok on connection. All my computers using WMP11 and XP.
     
  3. Jul 8, 2007 #3 of 31
    mx6bfast

    mx6bfast Hall Of Fame

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    Delray...
    Have you rebooted your HR20?
     
  4. Jul 8, 2007 #4 of 31
    cajunrc

    cajunrc Mentor

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    I Have rebooted the HR20 several times, both from the menu and the rbr
     
  5. Jul 8, 2007 #5 of 31
    cajunrc

    cajunrc Mentor

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    I also cannot see the HR20 from a wireless laptop on the same lan using wmp11.

    I just downloade and installed tversity and it does not work either.
     
  6. Jul 8, 2007 #6 of 31
    LR308er

    LR308er Duplicate User (Account Closed)

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    Jun 27, 2007
    Can you see the HR20 as a DHCP client on your router?
    Have you disabled any firewalls that may be blocking access?
    Have you compared the IP settings on the HR20 to those on the rest of the network to be sure that subnet mask, DNS, and default gateway are the same, and the IP's are in the same range?
     
  7. Jul 8, 2007 #7 of 31
    cajunrc

    cajunrc Mentor

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    Dec 2, 2006
    Yes to all of the above. I have checked all area's, the HR20 internet connection tests good and still can't see it on the network.
     
  8. Jul 8, 2007 #8 of 31
    cajunrc

    cajunrc Mentor

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    I am using a Buffalo WLI=TX4-G54HP ethernet converter on the HR20 and can log into it from my browser. I just can't see it on the network. It is in the client list on my router.
     
  9. Jul 8, 2007 #9 of 31
    shendley

    shendley Hall Of Fame

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    I just finally set up Media Sharing today and had one computer that had trouble seeing the HR20. My daughter (who knows more about computers than I do!) and I had to change the firewall settings in a couple of ways to get it to be seen: 1) clicked "allow" on more than just WMP, and 2) lowered the security setting to medium. Perhaps that will work.
     
  10. LR308er

    LR308er Duplicate User (Account Closed)

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    Jun 27, 2007
    You won't see the HR20 in Network Neighborhood, if that's what you're trying.

    If you've got Internet and LAN on the HR20, then you've got a problem with the PC.
    Make sure that Media Player 11 is running the "Windows Media Player Network Sharing Service".

    Start > Run > type in services.msc and hit Enter.
    Scroll down and make sure the service is listed and is started and is set to Automatic.
     
  11. ldmth44

    ldmth44 AllStar

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    Dec 15, 2006
    Is media sharing enabled in WMP11?

    HR20 will come up as an "Unknown Device" in WMP 11 if all is well.
     
  12. cajunrc

    cajunrc Mentor

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    Dec 2, 2006
    Yes, media sharing is enabled in WMP11 but I do not see any devices listed to connect to.

    I can log into the Buffalo converter and the ip address is 192.168.1.2, when I look at network settings in the HR20 the ip is 192.168.1.3.
     
  13. cajunrc

    cajunrc Mentor

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    Dec 2, 2006
    I have tried this before and the request times out.
     
  14. cajunrc

    cajunrc Mentor

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    Dec 2, 2006

    I turned off the firewall and still cannot ping HR20. Yes I can see other computers on lan and ping them. I can also ping the Buffalo converter.

    Going to work now will try again when I get back.
     
  15. LR308er

    LR308er Duplicate User (Account Closed)

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    Jun 27, 2007
    hasan & cajunrc,
    The HR20 does not respond to ping requests, so you can ping it all day the results will be the same.

    Simplify and solve.

    You may want to try bypassing the Buffalo adapter using an ethernet cable. Either get one that's long enough to reach across the floor or temporarily move the HR20 nearer to the router, hardwire it with a cable, and power it up to check it that way.
    Obviously, if it connects that way, then the Buffalo has a problem in its configuration.
     
  16. LR308er

    LR308er Duplicate User (Account Closed)

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    Jun 27, 2007
    It's ping results from a network node with the IP of 192.168.1.23.
    Now post you router's DHCP client table showing the HR20 having the assigned IP and I'll retract.

    [​IMG]
     
  17. hasan

    hasan New Member

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    Ogden, IA
    You're absolutely right.

    I've deleted my prior messages that steered him down the wrong approach.

    Now, see if you can help this guy, because he's getting nowhere, slowly.
     
  18. LR308er

    LR308er Duplicate User (Account Closed)

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    Jun 27, 2007
    I see from your signature that you are running wireless. The ping response may be coming from a wireless adapter.
     
  19. hasan

    hasan New Member

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    Ogden, IA
    Nope, you were right all along...I had misread my IP chart by one line, or I would have arrived at the same conclusion you did immediately. My bad.:)

    I knew I should have double-spaced that chart!
     
  20. mx6bfast

    mx6bfast Hall Of Fame

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    Delray...
    Is there anything else at .2? If not then change the HR20 settings to .2 and see if that changes things.

    Or maybe just change everything back to the default settings and start all over again.
     
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