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HR20 New Service - Charge

Discussion in 'DIRECTV General Discussion' started by TogasPoon, Oct 16, 2007.

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  1. TogasPoon

    TogasPoon AllStar

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    May 23, 2007
    This line is showing up on my bill as $0, any idea what it's for?

    It better not be resetting my 2 year commitment.


    Also, do they alert you when they have received returned equipment. I sent back an H20 last week (FedEx show they got it) and I got an automated call from them yesterday saying they haven't received it yet.
     
  2. say-what

    say-what Active Member

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    Dec 14, 2006
    New Orleans
    It's all a bookkeeping entry to ensure new features will activate on the account and it doesn't have any effect on your commitment. Now what the charge actually applies to is anyone's guess - DOD, remote booking, etc....
     
  3. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    This sort of charge has been showing up for people for several months. Doesn't mean anything to you and me.
     
  4. dhhaines

    dhhaines Hall Of Fame

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    Nov 18, 2005
    I noticed this on my current activity on Directv.com :
    HR20 New Service - Charge $0.00 $0.00

    Has anyone else had this put on or have any idea what it would be for? I've had my HR20 for well over 2 months now.
     
  5. JDubbs413

    JDubbs413 Icon

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    Sep 4, 2007
    I just had it show up yesterday. However I think it is for something else and they are just activating accounts for it.
     
  6. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    This has been happening for a lot of users lately, it's just an administrative thing, nothing to worry about.
     
  7. dhhaines

    dhhaines Hall Of Fame

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    Worry?? What me worry??? :lol: :lol:

    Just thought maybe something cool was coming.... oh well :grin:
     
  8. sdicomp

    sdicomp Godfather

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    Sep 12, 2006
    Correct me if I'm wrong.....but ain't it for VOD??
     
  9. MIAMI1683

    MIAMI1683 New Member

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    Jul 11, 2007
    Yup it a VOD thing, If you have it or been waiting for it for a while take a look toinight you will probably find it on now. And maybe better if thread is moved to cutting edge now
     
  10. paco1986

    paco1986 Icon

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    Mar 26, 2007
    You are correct. I got this on my account yesterday, then went home and checked the menu on my HR-20, and I had VOD activated!!:D
     
  11. Old Guy

    Old Guy AllStar

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    Aug 9, 2007
    I got that on my account yesterday, and I'm running 0x18a.

    No CE downloads.
     
  12. cforrest

    cforrest Icon

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    Jan 20, 2007
    I just looked at my recent activity and I too have the same. Nothing has changed on my end with equipment, etc. I have had my HR20-100 connected to my router since August. Hopefully DOD will be rolled out to the HR20-100 models soon.

    10/16/2007 xxxxxxxxxxxx HR20 New Service - Charge $0.00 $0.00

    I checked my parent's account online, this has not showed up on their account to date. They have two (2) HR20-700 models, but not connected to the home network.
     
  13. dhhaines

    dhhaines Hall Of Fame

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    I don't download the CE either. Haven't even connected mine to my network yet. Maybe if it's for VOD I should now. Didn't see the point before I have a PC hooked into my system for video and music.
     
  14. bnglbill

    bnglbill Icon

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    Nov 29, 2006
    Hmm, wonder if VOD is getting ready to get activated for everyone.
     
  15. heisman

    heisman Icon

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    Feb 11, 2007
    According to the other thread, it's not just an administrative thing. It's the new contract termination costs they are adding as of the 17th.

    http://www.dbstalk.com/showthread.php?t=105136
     
  16. Pink Fairy

    Pink Fairy Hall Of Fame

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    Dec 27, 2006
    That line item has nothing to do with the commitment changes in effect for today.

    It for DOD service.
     
  17. jimd909

    jimd909 AllStar

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    Sep 30, 2007
    I see it on my account also.

    I'm very new to Directv....what is DOD?

    How can you tell if you get VOD looking at the menu? I have two HR20's.

    Thanks.
     
  18. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Jun 18, 2006
    FYI: Two threads with similar topics were merged.
     
  19. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    DOD is DIRECTV On Demand... same as VOD but that's the branding they are using.
     
  20. heisman

    heisman Icon

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    Feb 11, 2007
    Link? The mod stated it was just an administrative thing.
     
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