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HR20 replacement cost?

Discussion in 'DIRECTV General Discussion' started by ansdofuno, May 31, 2010.

  1. ansdofuno

    ansdofuno New Member

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    Feb 2, 2010
    Hi,

    If I "lose" or "completely destroy" my HR20 receiver, how much would DirecTV charge me?

    I'm actually just shipping it cross-country and I just want to know how much I should insure it for.

    Thanks!
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Non returned equipment charges could be $470 on a leased DVR.
    "You're dilemma" kind of begs the question: why are you shipping it?
     
  3. ansdofuno

    ansdofuno New Member

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    Feb 2, 2010
    Thanks for the quick reply!

    I'm moving. Actually, I'm also making the assumption that if you take advantage of DirecTV's free moving service, they extended your contract. Is that correct?
     
  4. ffemtreed

    ffemtreed Icon

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    As long as you don't upgrade any of your boxes I don't think the up your contract anymore (they used to).

    Even if you use the movers service they will still require you to take your existing boxes with you. All they do at the new place is put up a dish and run the lines to where your boxes will be located in the house.
     
  5. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I think that is true, but maybe only a year, so if your current contract isn't less than this, it shouldn't matter.
    These don't add to your existing commitment, so it ends up being whichever is the longer.
     
  6. ansdofuno

    ansdofuno New Member

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    Feb 2, 2010
    A few months ago I was told that my HR20-700 was still the best receiver around and that I should stick with it. Is this still the case? I put a 2TB hard drive in it as well.
     
  7. matt

    matt New Member

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    Since you put a 2TB hard drive in it, it must be owned, so they wouldn't charge you anything if you lost or destroyed it. :grin: Except for the HR24, the HR20 is the one to have. :)

    I would insure it for $500 if it were a leased receiver myself.
     
  8. Jun 1, 2010 #8 of 36
    cartrivision

    cartrivision Hall Of Fame

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  9. Jun 1, 2010 #9 of 36
    smiddy

    smiddy Tain't ogre til its ogre

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    In the next month or so I will relinquish my HR20-700 (leased) back to DirecTV, if they want it (doubt they will within the next month). Since the unit is incapable of 3D, and MRV is unsupported with this DVR, it is fast becoming a "legacy" box much akin to the old HR10-250s.
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Guess they've dropped the prices then.
    I WAS charged $240 for a H20 & the HR20 was $470 at the time.
     
  11. njblackberry

    njblackberry Icon

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    Dec 29, 2007
    MRV isn't supported on the HR20-700?
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Don't tell my HR20-700 or it might stop doing MRV. :eek2:
     
  13. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    3D is unsupported....MRV is.
     
  14. mcbeevee

    mcbeevee 97% Complete

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    I deactivated one of my HR20's a few weeks ago, and the csr told me it was "owned" (I'm 100% sure it was leased!). Maybe Directv is not going to refurb the HR20's anymore, and is letting people keep them. I will hang on to it for a while in case a "non returned box" charge shows up on my account.

    :)
     
  15. johns70

    johns70 Legend

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    May 2, 2010
    It doesn't have to be owned to put a larger hard drive in it. The cover screws still come out whether it's owned or leased. The FBI doesn't raid your house 2 seconds after you replace the drive in a leased DVR. :grin:
     
  16. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Please, let's not go down that road again.
     
  17. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yesterday, I asked a CSR at the Access Card Team if the HR20-700 was considered too old and wouldn't require a return of that box if an exchange occurred. She put me on hold and came back and told me that ALL the 20-700s are still recoverable and that no one has ever been told to keep the 20-700s.

    Now, is everybody that has been told to keep their 20-700s and posted about it lying or is this another example of D* employees not being properly informed about the doings of their own company? What happened to "We will get more customer oriented."?

    Rich
     
  18. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Last week I heard they have 20k CSRs. Bet it's hard to get them all on the same page. ;)
     
  19. cariera

    cariera Icon

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  20. GirkMonster

    GirkMonster Godfather

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    that's an awfully expensive way to move.
     

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