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HR21-200: 0x18b Issues

Discussion in 'DIRECTV - HR21 Discussion (private)' started by Earl Bonovich, Nov 9, 2007.

Did you receive the update

  1. Yes; I received the update

    0 vote(s)
    0.0%
  2. No; I did not receive the update (and the stated window has past)

    23 vote(s)
    100.0%
  1. Nov 9, 2007 #1 of 155
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

    30,092
    3
    Nov 15, 2005
    Software Push: Friday November 9, 2007
    Window: 8pm - 12am PST

    1. Improved random system crashes
    2. Correct behavior of replay and slow motion when jumping to true live
    3. Record LED not turning on
    4. Game lounge crashes
    5. Modem test LED on/off condition updated
     
  2. Nov 9, 2007 #2 of 155
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Jul 12, 2006
    Los Angeles
    Earl .. For clarity .. Is this version essentially the same thing as for the HR21-700?
     
  3. Nov 9, 2007 #3 of 155
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

    30,092
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    Nov 15, 2005
    Yes
     
  4. Nov 9, 2007 #4 of 155
    66stang351

    66stang351 New Member

    1,213
    4
    Aug 9, 2006
    Downloading as I type...
     
  5. Nov 9, 2007 #5 of 155
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    Updated at 8:17PT. More details to come.
     
  6. Nov 10, 2007 #6 of 155
    Sixto

    Sixto Well-Known Member

    12,224
    94
    Nov 18, 2005
    Got it!
     
  7. Nov 10, 2007 #7 of 155
    66stang351

    66stang351 New Member

    1,213
    4
    Aug 9, 2006
    Still have the shadow using component cables...worst on 720p but noticeable on 1080i
     
  8. Nov 10, 2007 #8 of 155
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,683
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    Dec 9, 2006
    May be hardware.
     
  9. Nov 10, 2007 #9 of 155
    Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
    72
    Jul 12, 2006
    Los Angeles
    I'm still having the crackling noise in 1xFF (2xFF or higher is OK) and in Advance. I'll try to record a video of what's happening in the next few days ..
     
  10. Nov 10, 2007 #10 of 155
    hasan

    hasan Well-Known Member

    5,957
    54
    Sep 22, 2006
    Ogden, IA
    No, mine is doing the same thing, and this problem was reported when we first go them.

    Got update 10:17 central. More later when I get back from work.
     
  11. Nov 10, 2007 #11 of 155
    Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    I received it at 11:36 ET.
     
  12. Nov 10, 2007 #12 of 155
    Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    Oct 20, 2006
    Problems

    1) I am still having the press hold buttons problem. I have to press the info button or the FW/RW to use skip to tick for 3 seconds let go and press the button again to get it to work.

    2) SAT 101 the signals are about the same. But SAT's 103a, 103b, 110, and 119 all signals are from 3% to 6% lower on all transponders vs. my HR20's.

    I have my HR21 and one of my HR20's connected to FTM2 on my SWM8 using a two port dual power passing splitter (5mhz to 2300mhz). I had my H21 connect to the same line the HR21 is before I got it and I did not have any signal lose/problems. My signals were actually 1% or 2% higher than my HR20's.
     
  13. Nov 10, 2007 #13 of 155
    Coffey77

    Coffey77 Cutting Edge: ECHELON '07

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    Nov 12, 2006
    Update received @ 10:17p
     
  14. Nov 10, 2007 #14 of 155
    Coffey77

    Coffey77 Cutting Edge: ECHELON '07

    2,533
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    Nov 12, 2006
    GameLounge Issue (?)

    When I highlight and SELECT "Exit to TV" it goes to Ch. 101 like expected. If I push GUIDE - GameLounge Loads in the PIG.

    Also, when I push SELECT while playing a game - I get the "thud" error noise. It doesn't seem like it should be there and the first few times I had thought I was pushing my selection in err.
     
  15. Nov 10, 2007 #15 of 155
    Spanky_Partain

    Spanky_Partain Active Member

    5,500
    0
    Dec 7, 2006
    Issue - Sony TV reports unsupported audio when switching between channels 79 and 301, the actual Sony model number is in my signature for the Master bedroom

    Issue Priority - Low
    Can it be Duplicated – Yes
    Steps to Duplicate - Set up system as it is stated below, start out with HR21 on channel 79, switch to channel 301, a pop up from the TV will be displayed saying the audio type is not supported

    Frequency of Issue - Most of the time when switching between a DD 5:1 to a PCM type audio
    First Noticed - last version of firmware, 16d
    Work Around – none

    Current FW - 18b
    How FW was Obtained - Push down from D*
    Has RBR been done - No

    Type of Sat Dish - 5LNB AT9, WB68, Single line feed to HR21-200 Tuner 1
    Full Reset - Never
    Network Port 1 and 2 - Not currently connected
    HDMI Connection - HDMI connection for both Audio and Video
    Component Connection - Not Used
    Video/Audio 1 Connection - Not Used
    Video/Audio 2 Connection - Connected to VCR input
    S-Video Connection - Not Used
    Native Mode Setting - On
    Phone Connection - Yes, all the time
    Fiber Audio Connection - Not Used
    Coaxial Audio Out - Not Used
    RCA Audio Connection - Not Used
    Dolby Setting - On
    Internal Temp - ~108
    Install Environment - Open area sitting on shelf

    Notes – It started showing this issue in firmware 16d, I did not see it with the original firmware release

    Priority Rating:
    Critical - System is DEAD, must be returned to D*. Everything has been tried to get system working. Consulted with dbstalk for suggestions/solutions
    High - System is locked/BSOD/Lost Recordings. Cannot use system.
    Medium - System still functional. Problems seen and some functions do not work.
    Low - Annoying issue. System still functional.
    Enhancement - Not a part of design. Would be a nice thing to have.
     

    Attached Files:

  16. Nov 10, 2007 #16 of 155
    Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    Oct 20, 2006
    Problem

    Dash Dash ( - - ) delete option does not work.

    I am not sure if it work on the old software or not?
     
  17. Nov 10, 2007 #17 of 155
    Spanky_Partain

    Spanky_Partain Active Member

    5,500
    0
    Dec 7, 2006
    Issue - LNB Test Fails

    Issue Priority - Low
    Can it be Duplicated – Yes
    Steps to Duplicate - Run System test
    Frequency of Issue - Everytimg
    First Noticed - Shipping firmware
    Work Around – None

    Current FW - 18b
    How FW was Obtained - Push down from D*
    Has RBR been done - No

    Type of Sat Dish - 5LNB AT9, WB68, Single line feed to HR21-200 Tuner 1
    Full Reset - Never
    Network Port 1 and 2 - Not currently connected
    HDMI Connection - HDMI connection for both Audio and Video
    Component Connection - Not Used
    Video/Audio 1 Connection - Not Used
    Video/Audio 2 Connection - Connected to VCR input
    S-Video Connection - Not Used
    Native Mode Setting - On
    Phone Connection - Yes, all the time
    Fiber Audio Connection - Not Used
    Coaxial Audio Out - Not Used
    RCA Audio Connection - Not Used
    Dolby Setting - On
    Internal Temp - ~108
    Install Environment - Open area sitting on shelf

    Notes – NI

    Priority Rating:
    Critical - System is DEAD, must be returned to D*. Everything has been tried to get system working. Consulted with dbstalk for suggestions/solutions
    High - System is locked/BSOD/Lost Recordings. Cannot use system.
    Medium - System still functional. Problems seen and some functions do not work.
    Low - Annoying issue. System still functional.
    Enhancement - Not a part of design. Would be a nice thing to have.
     

    Attached Files:

  18. Nov 10, 2007 #18 of 155
    Spanky_Partain

    Spanky_Partain Active Member

    5,500
    0
    Dec 7, 2006
    Issue - Network test Passes when not conntected, internet test fails as expected

    Issue Priority - Low
    Can it be Duplicated – Yes
    Steps to Duplicate - Run system test
    Frequency of Issue - Everytime
    First Noticed - Since begining
    Work Around – None

    Current FW - 18b
    How FW was Obtained - Push down from D*
    Has RBR been done - No

    Type of Sat Dish - 5LNB AT9, WB68, Single line feed to HR21-200 Tuner 1
    Full Reset - Never
    Network Port 1 and 2 - Not currently connected
    HDMI Connection - HDMI connection for both Audio and Video
    Component Connection - Not Used
    Video/Audio 1 Connection - Not Used
    Video/Audio 2 Connection - Connected to VCR input
    S-Video Connection - Not Used
    Native Mode Setting - On
    Phone Connection - Yes, all the time
    Fiber Audio Connection - Not Used
    Coaxial Audio Out - Not Used
    RCA Audio Connection - Not Used
    Dolby Setting - On
    Internal Temp - ~108
    Install Environment - Open area sitting on shelf

    Notes – I don't believe the dummy plugs in the RJ45 connectors are loop back plugs, but they are installed and have not been removed.

    Priority Rating:
    Critical - System is DEAD, must be returned to D*. Everything has been tried to get system working. Consulted with dbstalk for suggestions/solutions
    High - System is locked/BSOD/Lost Recordings. Cannot use system.
    Medium - System still functional. Problems seen and some functions do not work.
    Low - Annoying issue. System still functional.
    Enhancement - Not a part of design. Would be a nice thing to have.
     

    Attached Files:

  19. Nov 10, 2007 #19 of 155
    Spanky_Partain

    Spanky_Partain Active Member

    5,500
    0
    Dec 7, 2006
    Issue - Tuner 2 passes system test and is not connected

    Issue Priority - Low
    Can it be Duplicated – Yes
    Steps to Duplicate - Run system test
    Frequency of Issue - Everytime
    First Noticed - Since installation
    Work Around – None

    Current FW - 18b
    How FW was Obtained - Push down from D*
    Has RBR been done - No

    Type of Sat Dish - 5LNB AT9, WB68, Single line feed to HR21-200 Tuner 1
    Full Reset - Never
    Network Port 1 and 2 - Not currently connected
    HDMI Connection - HDMI connection for both Audio and Video
    Component Connection - Not Used
    Video/Audio 1 Connection - Not Used
    Video/Audio 2 Connection - Connected to VCR input
    S-Video Connection - Not Used
    Native Mode Setting - On
    Phone Connection - Yes, all the time
    Fiber Audio Connection - Not Used
    Coaxial Audio Out - Not Used
    Dolby Setting - On
    Internal Temp - ~108
    Install Environment - Open area sitting on shelf

    Notes – Only one connection is ran for Tuner 1 on the Sat input, tunner 2 has nothing on the connector, when running a seperate test on tuner 2 in the sat setup page, it never reports a 0 or a signal rating, perhaps I did not let it sit in the test long enough to report a 0, but is sure seemed like it was long enough.

    Priority Rating:
    Critical - System is DEAD, must be returned to D*. Everything has been tried to get system working. Consulted with dbstalk for suggestions/solutions
    High - System is locked/BSOD/Lost Recordings. Cannot use system.
    Medium - System still functional. Problems seen and some functions do not work.
    Low - Annoying issue. System still functional.
    Enhancement - Not a part of design. Would be a nice thing to have.
     
  20. Nov 10, 2007 #20 of 155
    Capmeister

    Capmeister Large Hairless ApeCutting Edge: ECHELON '08

    5,222
    2
    Sep 16, 2003
    6 sec. back from live is fixed.

    Network DHCP setup still doesn't work--have to use advanced and hardcode settings.
     

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