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HR21-700 0x18F Issues / Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, Nov 30, 2007.

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  1. looter

    looter Godfather

    305
    0
    Oct 1, 2007
    I'm using the internal hard drive.

    Also, have had multiple instances were pressing pause only pauses VIDEO, while AUDIO continues. I did a reset once and my girlfriend said she just turn the HR21 off then back on and it started working again.

    0x18F = Not so stable.

    Come on DIRECTV get this thing working consistently.

    1. Get PPV working.
    2. Get search working and usable.
    3. Remove channels I don't want from the guide and scheduler.
    4. Fix Prioritizer so I can actually edit Series Links even if no episodes are scheduled.

    Perhaps
    5. DLB!!!! (okay pipe dream)
    6. OTA??????????????????? After all I was told I would be getting an HR20 by multiple DIRECTV employees. There will be a solution blah, blah, blah. Vaporware anyone?

    I am not using CE here!

    P.S. Why is it you can't actually schedule anything from Scheduler?
     
  2. loungeofmusic

    loungeofmusic Legend

    132
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    Nov 25, 2007
    Just got a replacement receiver from D* (other one kept locking up).
    Since the 18f software I have lost HDMI control. As soon as I unplug the HDMI cable from the HR21, then the rest of my system gets HDMI control. Plugged in, doesn't work.
    Must be a software glitch in 18f. Anyone else having this problem?
     
  3. Marcus S

    Marcus S Icon

    708
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    Apr 23, 2002
    Next bug, record any program as First Run and the one you click on in the EPG or by search title records as First Run from say 2003 and future episodes show no first run coming. Makes me delete the so called 2003 run in the to do list when the DVR should not have scheduled the one time recording to begin with. If you delete the bogus recording coming up because it is not First Run, it deletes the entry from the priortizer. Clever.
     
  4. Cable_X

    Cable_X Godfather

    280
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    Nov 12, 2007
    I have had some HDMI issues with my HR21-700 and my Samsung DLP 5089s. The box seems to lock up (more than usual with 18f). Instead of resetting the box as I normally do, yesterday I got the TV's remote and repicked the HDMI connection for the box as the source (TV input on remote). It reconnected and all was well until it "locked" again. Been using the TV's remote to reconnect ever since. Long story short with my TV - there are HDMI issues between the HR21 and Samsung DLP's. I spoke to techs. at Samsung and they suggested I get a HR20 as they have multiple reports of the HDMI issues with the HR21.
     
  5. bpdunsta

    bpdunsta Cool Member

    14
    0
    Mar 7, 2007
    I just "upgraded" from the HR20 to the HR21. I noticed a few differences and just wanted to make sure it wasn't just me missing something, but that these options really are "missing" on the HR21.

    (1) on Main Menu, no "My Playlist"
    (2) on Main Menu, no "On Demand"
    (3) in Help & Settings --> Display --> Preferences, no option for "Guide HD Channels"
    (4) in List --> To-Do, no option to set "Rec. Defaults"


    #1 and #3 aren't big deals to me. Since #3 is fairly new on the HR20, I had already been handling this via Favorites.

    While I haven't really used #2 on my HR20, it seems odd that this feature is missing from the HR21. Is it really missing? Or am I just not able to find the setting somewhere?

    #4 isn't a huge deal either now that I went in reset my season passes (or whatever they're called in the non-Tivo world), but this also seems like a feature that should be there.


    Note: I have my HR21 hooked up to a working phone line that tests OK and the networking funtionality is setup and tests OK.
     
  6. Cable_X

    Cable_X Godfather

    280
    0
    Nov 12, 2007
    As far as I know, ON DEMAND is not ready for the HR21-700 yet. I think it's still being BETA'd.
     
  7. GAM

    GAM Member

    386
    6
    Jun 3, 2007
    The recording defaults is in the HR21 but is harder to find. I think once you have a recording setup select it in the To Do List and then press menu and the record default choice will be in there.
     
  8. bpdunsta

    bpdunsta Cool Member

    14
    0
    Mar 7, 2007

    I can definitely alter the defaults when setting up/editing a series recording...but I can't find any place to define the defaults (i.e. First Run Only, # of episodes to keep, etc.). Not a huge deal, but, it was nice with the HR20 to be able to define the defaults once, then just use record-record in the Guide to setup a season pass without having to do any editing.
     
  9. looter

    looter Godfather

    305
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    Oct 1, 2007
    I don't think there is a 'save as default' or similar function for setting up Series Links. But I wish there was.

    If there is, I'd love to know about it.
     
  10. GAM

    GAM Member

    386
    6
    Jun 3, 2007

    It is in there. I changed my defaults for all recordings that get setup. From the Tips and tricks sheet: Press LIST , ● YELLOW button, & Select any show. Click Rec. Once, Press MENU , & then click Record Defaults.
     
  11. looter

    looter Godfather

    305
    0
    Oct 1, 2007
    Ok, great. I will give that a try.

    Do you know of any way to edit an SL with no episodes scheduled to be recorded?
     
  12. GAM

    GAM Member

    386
    6
    Jun 3, 2007
    I edited the info for record defaults because I forgot one step (See above post).

    I'm not sure if you can edit a SL without a scheduled epsiode yet. I think that is something be worked on.
     
  13. bpdunsta

    bpdunsta Cool Member

    14
    0
    Mar 7, 2007
    That worked! It's definitely "buried"....just expected it to work the same as the HR20.

    Thanks for the info!
     
  14. GAM

    GAM Member

    386
    6
    Jun 3, 2007
    It will work the same as the HR20 eventually as the HR21 "catches up" through software updates.
     
  15. grantyn

    grantyn New Member

    5
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    Nov 8, 2007
    Resume starts my HR21 from the beginning of the recording under 18f
     
  16. jpenneck

    jpenneck Mentor

    39
    0
    Oct 19, 2007
    Both of my HR21-700 now occasionally freeze when rewinding a live show. I haven't noticed it in a pre-recorded show yet and this evening one of the boxes froze and then rebooted itself.

    For the most part this boxes have been trouble free up to this point so I can only assume it was the latest update (0x18F).

    Anyone else experiencing this ?
     
  17. jhoward

    jhoward Cool Member

    20
    0
    Dec 12, 2007
    I am. Like several others have reported, when pausing, rewinding, or fast forwarding, the audio keeps going while video freezes. The box won’t respond to input from remote or front panel. I’ve only seen it on live TV. It happened a couple times when I first got the box 3-4 weeks ago, with the old software version. Now with 0x18F, it’s been happening at least once a day for the past week. Have to RBR to fix it.

    Called D*, their diagnosis was “weak signal” and said to check my connections, which I am gonna do later, but I’m not hopeful about that fix. If that doesn’t fix it, they said they’d send a tech. I’ll report back with the result.

    Haven’t seen the box reset itself, though.

    I have also seen pixelization, but only on one show last week. Very rare.

    Also have seen bad lip synch on CNNHD a lot, esp Anderson Cooper 360.

    Box also will not stay in 1080 stretch, keeps resetting to 1080 pillar box.

    It also will not serve me pop-tarts on demand.

    But one thing at a time.
     
  18. ColdCase

    ColdCase AllStar

    58
    0
    Sep 10, 2007
    I've had an HR21 for awhile that seemed to work fine prior to the 0x18f update on 11/30. Now I am seeing a couple things reported here.

    On two occasions, when I've turned the unit on and attempted to rewind through the live buffer, the unit locked up. The video froze but the audio played for 30 seconds or so before it quit. After waiting 5-10 minutes, pressing the reset button returned the unit to operation. On both occasions the show was also being recorded. On the second occasion. The show was recorded until the freeze up (about 30 minutes), however the time line showed a short break about two minutes after the recording started. When I play this show, it plays till the break, stops and asks me if I want to delete the show... as if it finishes the whole show. I tried fast forwarding and skipping but have not been able to figure out how to view the video after the break.

    On occasion when the show is at the end, the unit forgets to display the delete/save prompt, giving the appearance of a frozen unit.

    The unit forgot to record the show Cold Case last week, no reason given, just seemed to forget all about it.

    The unit will sometimes hang up a few seconds on a fast forward or rewind, then continue.

    On occasion the unit will refuse any remote input for several seconds.

    I've always noticed lip sync problems on certain shows.

    I had one 771 where signal level dropped significantly on both tuners for a couple minutes.

    By the way, the H20 has been flawless for over a year now.
     
  19. jhoward

    jhoward Cool Member

    20
    0
    Dec 12, 2007
    Update: Checking connections didn't solve the freezing problem, no surprise. My signal strengths all looked fine before and after.

    New wrinkle today - it stuck on rewind, wouldn't respond, needed to RBR.

    Also got the error ColdCase mentioned - it wouldn't give the delete/don't delete prompt at the end of the show.

    Box seems to be deteriorating daily. Have a call in to D* for tech or box replacement - their computers are down, said to call back in a couple hours.
     
  20. Maruuk

    Maruuk Hall Of Fame

    1,951
    9
    Dec 4, 2007
    My HR21 exhibits loss of audio for around 10 seconds about 50% of the time when I start up a recorded program. I haven't noticed anyone else with this problem.
     
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