1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to the new DBSTalk community platform. We have recently migrated to a community platform called Xenfono and hope you will find this change to your liking. There are some differences, but for the most part, if you just post and read, that will all be the same. If you have questions, please post them in the Forum Support area. Thanks!

HR21 weird remote problem

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by aleicgrant, Jul 29, 2009.

  1. aleicgrant

    aleicgrant Legend

    246
    0
    Sep 25, 2007
    Recently the remote has stopped working on my HR21 and the only way for it to be restored is to reset the box. But after a period of time the remote stops working again. Batteries are completely fresh and I am using it as an RF remote

    any ideas?
     
  2. jodyguercio

    jodyguercio New Member

    2,793
    0
    Aug 16, 2007
    Try switching it to IR mode and see if the problem continues.
     
  3. aleicgrant

    aleicgrant Legend

    246
    0
    Sep 25, 2007
    tried the IR and still the same issue persists???
     
  4. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
    287
    Jun 18, 2006
    When you push a remote button, and it doesn't respond, can you see a quick flash of the blue light on the front panel? If so, the DVR is getting the request and it's a problem with it responding. Some people have reported very slow responses with their DVRs with this release, solved by a reboot. That could be what's happening to you.
     
  5. aleicgrant

    aleicgrant Legend

    246
    0
    Sep 25, 2007
    actually, when the remote seemingly freezes, so do all the buttons on the front panel
    which requires a full reboot to restore.

    This just started about a week ago
     

Share This Page