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HR22 and HR24 not talking to each other in Whole Home DVR

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Hokyfan, Sep 18, 2011.

  1. Hokyfan

    Hokyfan New Member

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    I just moved and as part of the move I added 2 HR24-500s on to my setup and kept 2 HR22-100s. A new SWM dish was installed. The main splitter is a 1X4 with an additional 1X2 to feed a second bedroom. The HR-22s have DECAs attached. Both the cLINK and NTWK lights are on on both DECAs.

    No matter how the installer set up boxes, including putting all 4 on the 1X4 splitter - the HR24s see the HR24s and the HR22s see the HR22s, but the HR22s won't see the HR24s and vice-versa.

    The tech spent 2 hours on the phone with DTV and after multiple resets, swapping DECAs and reactivating the boxes - no luck.

    Anyone have a suggestion?

    Thanks...
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Sounds like "things should be working", so look at the network setting on all receivers and check the IP addresses and subnet.
    Do you have a connection to your router/home network/internet?
    If so, how is this being done?
     
  3. Hokyfan

    Hokyfan New Member

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    May 28, 2007
    Just moved in - haven't attached internet to whole home yet. Is IP network required to have different models talk to each other?
     
  4. Hokyfan

    Hokyfan New Member

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    May 28, 2007
    Also - ran coax test on one of the HR24s and it shows all 4 boxes. The PHY levels are 25,28 and 29. (28 and 29 are the HR22s).
     
  5. harsh

    harsh Beware the Attack Basset

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    Network is required (supplied by DECA) but DHCP is not required so it should be working.
    You've offered only three levels readings.

    Are you running national release software on all DVRs?
     
  6. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Disregard the dish sub who doesn't know much.

    Now you're using IPs starting with 169.xxx, correct?
    It sounds like everything will start working "in time", as the 24s and 22s have been known to take "a while" to find each other.
    When you're using a router, it handles all the "IP stuff" and all the receivers find/hear about the other devices much faster.

    Your coax network look good, so this is merely waiting for the receivers to find each other [if they all have the 169.xxx IPs].
    Some have had to wait overnight, so get everything up and running and don't reboot them and they'll all sort themselves out.

    Make sure you have all set, under whole home, to share, and they should finally show up.
     
  7. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "Well of course" there will be only three readings, when there are only three other devices on the network. You can't get a loss reading from the receiver running the test!!!!!!! [insert comment here that would be deleted by mods] :nono2:
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Maybe this would help, but then again it's pretty lame. :lol:

    Think of these as being in a large apartment building.
    When you have a router connected, it is like a doorman that you can ask "who's home" and get the list.
    Without a router/doorman, you need to knock on every door and see who's home. The 24s live on one floor, and the 22s live on some other floor, so it takes awhile for every door to be knocked on and find who's home and who's not.

    "I said this was lame" :lol:
     
  9. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Did you swap a HR24 with a HR22 to see if it's the wiring?
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Very doubtful when the DECA test is showing all of them as being "on line".
     
  11. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    I thought SWM were to have a SWM-8/16.
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    :confused:
    SWiM is one thing, while the DECA test is a whole other thing. ;)
     
  13. Hokyfan

    Hokyfan New Member

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    May 28, 2007
    Veryoldschool - thank you. Adding networking got the whole home working. Thanks.
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    So you got a doorman huh? :lol:
     
  15. dpeters11

    dpeters11 Hall Of Fame

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    Doorman on the inside, Bouncer at the door to the Internet (or maybe laser fields etc.) always seems to work best.
     

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