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HR22 not recording prior to turning TV on

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by crashoverride, Oct 20, 2010.

  1. crashoverride

    crashoverride New Member

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    Oct 20, 2010
    Weird question...I thought the DVR was always recording but when I turn my tv and receiver on my DVR HR22 starts recording but is unable to rewind. I never turn the DVR off so I think the HDMI cable is telling it to wake up but I often times turn it on and there is something good to watch that I want to rewind back to. I thought the DVR was always recording day and night tv on or not???
     
  2. KSbugeater

    KSbugeater Godfather

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    Feb 17, 2005
    I noticed that Monday night on my HR20-700! I left it tuned to TBS expecting the buffer to hold most of the ALCS game, but no! Even though it was already on, the screen saver was going and there was no buffer. I hope this isn't a new "feature".
     
  3. prospero63

    prospero63 Godfather

    330
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    Aug 30, 2008
    There seems to be some discussions about this right now in a few threads. I'm seeing it on one of my DVR's. There's not a new software update on it (8/26 was the date). It would seem that something's not right though, I just haven't had time to call DirecTV about it...
     
  4. dserban

    dserban Mentor

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    Apr 21, 2008
    plus nothing gets recorded unless the DVR is on.
    It used to be that on or off the shows were being recorded. I have two DVR and this is happening on one only so it is not a software issue.
     
  5. fornold

    fornold Legend

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    Sep 4, 2006
    I have had that on both a hr21 and a hr22. I restarted them and things seem to be back to normal.
     
  6. Boston_bill

    Boston_bill Icon

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    Jul 23, 2009
    My shows did not record today also on my HR22/100. I assumed it was a D* issue since I was at work all day and had no idea what was going on.

    As soon as I turned the TV on at 5:10pm it started recording my 5pm show.

    PS Ive never had a problem recording when the DVR or TV has been off.
     
  7. Boston_bill

    Boston_bill Icon

    631
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    Jul 23, 2009
    I called customer service( boy do they suck after 5pm) I got a hold of a very nice woman in tech support. She did say she had received calls on this issue and resetting the box has resolved that.

    I just did a test recording and it seems to be back to normal.
     
  8. prospero63

    prospero63 Godfather

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    Aug 30, 2008
    Can you clarify the reset process please? That will save some of us from having to call in. TIA.
     
  9. Boston_bill

    Boston_bill Icon

    631
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    Jul 23, 2009
    Resetting the box meaning, opening the door where the access card is and pushing the button to reset the box.
     
  10. fornold

    fornold Legend

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    Sep 4, 2006
    Only do the red button if the unit does not response to the remote. It is better to use the menu reset option.

    Goto to menu->Parental, Fav's & Setup->System Setup->Reset->Restart Receiver

    Then press the '-' on the remote to start the reset.
     
  11. prospero63

    prospero63 Godfather

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    Aug 30, 2008
    Thanks. I thought you might have meant a RBR but wanted to make sure.
     
  12. Athlon646464

    Athlon646464 Gold Members DBSTalk Gold Club

    3,045
    66
    Feb 23, 2007
    Uxbridge, MA
    The 'soft' reset method described above by Fornold is much easier on the internal hard drive than pressing the red button ('hard' reset method).

    Only use the 'hard' method if your DVR is locked up.
     
  13. usnret

    usnret Icon

    603
    2
    Jan 16, 2009
    Same thing happened here. I have a program, at 6:00am, set to record every morning on my HR22. Monday and Tues. it didn't record it. Said something about "cancel'd, program not in Guide". Did a soft reset and it recorded Wed. morning and today. Maybe something happened to the guide info over the weekend? Anyhoo, all is back to normal as of today.
     
  14. hidef2010

    hidef2010 AllStar

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    Jul 28, 2010
    I think this may be related to a guide issue & not a DVR or FW specific problem. The reason I say this, is that I had a recording set to go at 7:30pm Wednesday on one of my OTA channels.
    Both the TV and my DVR HR22 were off when I got home last night as usual. As I passed by them (7:42pm) I noticed that the orange record light was not on. I turned on the TV and noticed that my OTA channel was missing from my guide. It was actually missing from all "channel lists" Channels I get, etc. but the channel had been replaced by another OTA Channel # on my recordings "to Do List". It was weird, I did a reset and actually had to run the OTA channel setup again to get the missing channel back. All seems good again, I'll see if it records my 7:30pm show today!!

    Hope this helps

    Hidef2010
     
  15. fornold

    fornold Legend

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    Sep 4, 2006
    There was nothing wrong with the guide for me. It was even on the channel it was supposed to be recording and the unit still didn't start recording it until after I turned the unit on.

    The unit was absurdly slow, not just the normal slowness. It seems to be slowing down again, I may do a restart as a preventative.
     
  16. Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    Well, we have had several problems in the past when Directv changed the Format of the Guide Data and Locked up DVRs Nationally and this appears to be a similar but milder situation as I have seen it reported in a couple of other threads.

    Keep your DVR on until Directv Resolves this problem.
     
  17. MrLatte

    MrLatte Legend

    224
    1
    Aug 18, 2007
    I had this happen to three of my HR22s - and those are the three I "turn off" by putting in standby mode. My HR20 hasn't had this problem and I keep it "on" all the time. My other HR22 that I keep ON had this problem a week or so when I went to watch The Amazing Race at 8:17 on Sunday night and that's exactly when my TAR and Simpson's starting recording. It wasn't recording but my button pushing somehow awakened the box even though it wasn't in standby mode.

    A reboot seemed to fix the problem for now.
     

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