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HR23-700 Download Loop

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gmidkiff, Sep 1, 2012.

  1. gmidkiff

    gmidkiff Cool Member

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    May 8, 2007
    I have a HR23-700. Every day around noon, I have had a pixelating problem so I decided to reset using the setup menu. When it started, message that it was downloading new software, then message unsuccessful and it just keeps looping. What is strange is I have the latest software that was downloaded 6-26-12 already installed, so there is no new release. I called Directv and after over an hour on the phone, still no solution. I have tried RBR, unplugging, etc but it won't stop trying to download. Anyone else experienced this or have a solution?
     
  2. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    Not that particular "loop", but I have had a 21 series HR that had a 771 loop. No problems on my other HRs and I changed locations several times and it followed the 21-700 every place I put it. Had it replaced with another 21-700 and that had no signal problems.

    The 23-700 is not the best HR D* has put out.

    Rich
     
  3. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    Do you have any other receivers ? Are they working like they are supposed to ?
    If you have one working, what is the signal strengths of the satellites ?
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    Feb 22, 2007
    Piscataway, NJ
    I'd really be surprised if signal strength was the problem.

    Rich
     
  5. gmidkiff

    gmidkiff Cool Member

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    May 8, 2007
    I have another R22 (I think) and it is working fine. Signal strenth good.
     
  6. gmidkiff

    gmidkiff Cool Member

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    May 8, 2007
    I just check other receiver to be sure. It is R22 w/HD - 200.
     
  7. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    If it were mine.

    I would move it to the place where the R22 is working well and hook it up there and see if it will boot up there.

    I say this because you mentioned getting pixelation every day on this receiver.
     
  8. gmidkiff

    gmidkiff Cool Member

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    May 8, 2007
    Problem seems to have been resolved. I unplugged it overnight and when I plugged it in this morning, it finally booted up.
     
  9. jimmie57

    jimmie57 Hall Of Fame

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    Good to hear that it is working now.
    Thanks for the update.
     

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