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HR23 Died - Retrieve Recordings?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by BosFan, Aug 4, 2013.

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  1. Aug 4, 2013 #1 of 50
    BosFan

    BosFan Legend

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    Looks like my original DVR may have died, anyway to transfer the recordings off if I pull the HD out? A very quick search didn't find anything here, maybe someone can redirect me if I missed a thread.Not the end of the world but definitely a bummer.
     
  2. Aug 4, 2013 #2 of 50
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    What are the symptoms of death here?
     
  3. Aug 4, 2013 #3 of 50
    sbl

    sbl Icon DBSTalk Club

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    If the box is truly dead, your recordings are unrecoverable.
     
  4. Aug 4, 2013 #4 of 50
    BosFan

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    The symptom is puff of smoke and then no power (even after being unplugged more than an hour). And I kind of figured there still was no way to recover them but wanted to make something hadn't changed.She's a gonner :engel02: - calling it in
     
  5. Aug 4, 2013 #5 of 50
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Ouch. I'd say that's more than a hint!
    Sorry.....
     
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  6. Aug 4, 2013 #6 of 50
    P Smith

    P Smith Mr. FixAnything

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    I wouldn't say it's a goner at all;

    I would fix it - smoke is a symptom of pretty easy problem to repair
     
  7. Aug 4, 2013 #7 of 50
    Datagg

    Datagg Legend

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    R.I.P.
     
  8. Aug 4, 2013 #8 of 50
    BosFan

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    Called her in already, "new" one on the way, any bets on what I'll get? Hoping for at least another HR23 but even better would be a HR24. Was surprised when they told me they didn't want it back, just the card, figured they'd want to fix and redeploy. So, since that's the case "Mr. FixAnything" I may pop the top after all and see what's inside, but my old circuit board skills are probably no match.
     
  9. Aug 4, 2013 #9 of 50
    sbl

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    Could just be the power supply, which could be swapped out. As long as no components on the motherboard were damaged, your recordings would still be there.
     
  10. Rich

    Rich DBSTalk Club DBSTalk Club

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    You're gonna have to return that. Call Retention and get a recovery kit. Or try replacing the PS and keep it and the HR you're being sent. But if you really saw a puff of smoke, it's probably shot. I have yet to take out a PS and find anything visibly wrong with it. Once you get a 24, you won't care about the 23s anymore.

    Rich
     
  11. BosFan

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    Yes, probably a good idea to follow up on the return side, CR stated since it's dead they don't take them back anymore, wondered if that was anything less than a 24. Already have one 24 and am certainly hoping for another, but at least the 23 had a good sized drive in it, my 21 not so much.
     
  12. jimmie57

    jimmie57 Hall Of Fame

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    My HR23 died in the last few months, It was the end of May. There was a red envelope with a return label and instructions to put the unit in the box that the replacement HR24 came in.
     
  13. P Smith

    P Smith Mr. FixAnything

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    Use your nose - sniff each component, you will find it; then take magnifying glass to check for visible discoloration, crack, etc
     
  14. sweep49

    sweep49 Legend

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    I had to replace my 23 back in June. They wanted it back and I think they'll want yours too. There will probably be instructions and a return label in the box you receive the replacement in. They sent me a refurbed HR22. :<(
     
  15. Rich

    Rich DBSTalk Club DBSTalk Club

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    I would have been very unhappy if that happened to me. The 22 would have been quickly sent back.

    Rich
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    They teach you sniffing techniques in EE school? :rolling:

    Rich
     
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  17. P Smith

    P Smith Mr. FixAnything

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    you mean university ;) ? sort of ... you know, it's enough one good professor with real engineering experience to ignite a spark in [some] students the kind of curiosity and attention to small factors like this ...
     
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  18. BosFan

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    Rich,
    I think I've seen a thread or two here about sending it back but what's the scoop? If I send it back they just send me another and keep at it until I get and HR24? I figure worst case I move my current 24 up to this TV since it is the most watched and place the replacement down in the family room since the kids don't care as much about speed/usability.
     
  19. Rich

    Rich DBSTalk Club DBSTalk Club

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    If you don't care about how the 22-100 works, keep it. Personally, I wouldn't have a 21 Series HR in my home, but that's just my opinion.

    Rich
     
  20. damondlt

    damondlt New Member

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    Why bother HR23 is a POC!
     

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