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HR24-100 Audio Issues (not dropouts)

Discussion in 'DIRECTV General Discussion' started by Brit_In_NY, Aug 19, 2010.

  1. Brit_In_NY

    Brit_In_NY Cool Member

    26
    0
    Aug 2, 2010
    Hi,

    Was wondering if anybody else was experiencing this same issue as a software problem or if I need to get my HR24 switched out.

    Occasionally my receiver will stop outputting audio over optical and HDMI. The PCM indicator on my Pioneer AVR will just rapidly flash. If I go to the D* menu and turn off DD and then turn it back on again the sound comes back....but only until I change channel - then the sound goes again.

    I have to red-button reset to get my sound back.

    Anybody else experiencing something like this?

    Thanks,
    Mark
     
  2. kevinturcotte

    kevinturcotte Active Member

    3,957
    1
    Dec 19, 2006
    Outside...
    Mine will do it too-ESPECIALLY after trick play. Does analog stereo cable work for you (don't have to leave it permanent, just try)? Mine will still output analog, but who wants that? lol
     
  3. marquitos2

    marquitos2 Legend

    125
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    Jan 10, 2004
    I got the same unit that you own, but don't have any problems.
     
  4. gitarzan

    gitarzan Godfather

    401
    0
    Dec 31, 2005
    Yes. Seems to happen when I am using trick play. I have to red button reset to get it working again. HR24-100.
     
  5. john18

    john18 Active Member

    1,035
    11
    Nov 21, 2006
    Brit, :welcome_s to DBSTalk.

    There is a new national release of software that will be coming to the various HR24's. It is believed that it is in the final stages of testing and will be rolled out in the not too distant future. That software may address the cause of the issue about which you posted. My advice is give it a few weeks to a month, at which point I would anticipate that the software will have been released, and see if that helps.

    BTW, sometimes I miss Westchester. I grew up in Mamaroneck and White Plains, but that was many years ago....
     
  6. gitarzan

    gitarzan Godfather

    401
    0
    Dec 31, 2005
    If you are referring to the 40D software that I got over the weekend on my HR24-100 It doesn't help. I just was able to get the audio to quit with several 10 second rewinds. While trying to fix the sound the picture froze and a couple of minutes later has started its own reboot.
     
  7. MartyS

    MartyS New Member

    2,104
    3
    Dec 29, 2006

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