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HR24-200 response is incredibly slow

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DrummerBoy523, Sep 12, 2013.

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  1. DrummerBoy523

    DrummerBoy523 Godfather

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    Jan 9, 2007
    Franklin, TN
    First Keypress after unit is off takes 20-40 secs. Later keypresses take the same. Replaced batteries in remote - no change. What's going on? Any clues? I am tired of getting a release and having my units slow to a crawl. Almost un-usable.
     
  2. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    When you raised this question in another thread, I replied to your speculation that it could be related to macros. It probably is. Try reading the thread you said you looked at, and I think you'll find a key to it.
     
  3. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    I have 2 HR24-100 DVRs.
    The one in the bedroom is fast. I turn it on, as soon as there is a picture the remote works and is fast.

    The one in the den is a different story. I turn it on and after the picture comes to the screen it is now taking 70 seconds before the Guide or any other key press will be registered. After that it works as it should.
    I have done a Restart Receiver, Cleared the NVRAM, Deleted about 25% of my recordings which leaves me with 80% free space and I have no Keyword or Macro searches.
    When I first noticed this it was taking 40 seconds to react to the first press of a remote button and as time goes by it is slowly increasing.
     
  4. otaliema

    otaliema AllStar

    172
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    Aug 9, 2012
    Mid-west USA
    This was/is a known issue with HDDVR's. IIRCC the fix was to put the receiver and remote in RF mode if the remote supports it.
    You can tell it's RF by a FCC sticker on the back of the remote, or the ID in the top left goes like this RCXXR(XX).
    if your remote is not RF and is a RC64 or RC65 ID try to disable model ID on the remote.
    in DTV mode on the remote
    Mute+Select
    input code 963
    Four blinks after the code means it's off
    Two blinks means it's on.
    This can in some cases speed up the response of the unit to the remote as it removes the identification coding from the commands so the unit doesn't need to sift extra data to get the command request.
     
  5. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    I did the 963 code and got 2 links before I turned my slow start receiver and it did nothing to help it.
    I use 2 different remotes and don't want to go thru switching them to RF.
    One is when I use the TV speakers and the other is to use the Yamaha surround sound and speakers.
     
  6. Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    When I have issues with my 24s such as yours, I flush the Guide data and that usually clears the problems up. Not always, but most of the time.

    Rich
     
  7. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    I will try that Monday morning and let it build the guide during the day. I have lots scheduled to record starting tomorrow morning.
    It is not a real problem since it acts fine after that.
     
  8. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Jan 10, 2008
    NY
    Perhaps a bad hard drive. Have you tried running the BIST test


    Sent from my iPad using DBSTalk
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    Not usually a symptom of a bad HDD, in Jimmie's case. Easy enough to find out, all he's gotta do is stick an external drive on the HR. But, I guess it could be.

    Rich
     
  10. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    I did the double restart yesterday after I got off of here.
    This helped a little bit. It now takes 40 seconds instead of the 70 seconds after the TV comes on.
     
  11. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    Smart Short test and File system test both Passed.

    Running Smart Long test now.
    Appears this test takes one minute for one percent of testing. Edit: This test finally finished with a Passed.


    What is the LBA Fix ?

    There were some other tests for internals before getting to the hard drive tests ? What about those ?


    Thanks
     
  12. jimmie57

    jimmie57 Hall Of Fame

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    Jun 26, 2010
    Texas City, TX
    After running the 3 tests yesterday ( File System, Smart Short and Smart Long ) ,
    this morning the TV started up and after the picture was on the screen I pressed the Guide button and it popped right up. No delay time at all.

    It is as if just the running of the tests did something to help.
     
  13. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    I've always assumed (danger!) that the long test mapped out bad HD sectors.....?
     
  14. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    I have about 15 or more recordings. I will FF thru them to see if anything pops up. I will post back the results.

    Update: I have reviewed all my recordings using FF4 and do not see anything unusual. I still appear to have the same amount of Free Space on my drive.

    For anyone reading this make sure you have about 2-1/2-3 hours to run these 3 tests. The Smart Long test takes about 100 minutes to run it.

    Update: It appears that the one fast start up was it's limit or a fluke.
    My start up time / response to remote has gone back to 70 seconds.
    I am done with this one.
     
  15. jimmie57

    jimmie57 Hall Of Fame

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    Texas City, TX
    I had an idea this morning and I tried it.
    I know that IR interference can cause a lot of problems. The difference between my 2 setups is the TV is a different brand.
    Just now I turned on the DirecTV receiver only. I then pressed the Guide, Exit, Menu , Exit, etc. and all worked instantly. No 70 second wait.

    I then turned on my TV and the remote stopped working until the TV warmed up. Yep, 70 seconds.

    One of these days I will try the RF mode just to see how it works.
     
  16. Jon J

    Jon J Grouch Extrordinaire

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    Apr 22, 2002
    Music City, USA
    I have RF remote active on my HR24 and no macros. It consistently take 7-10 seconds to recognize a keypress. All responses are maddingly slow. My HR 20s and 21 using IR respond instantly to keypresses.
     
  17. otaliema

    otaliema AllStar

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    Aug 9, 2012
    Mid-west USA
    Sounds like it's high probability of IR interference from the TV. You can determine this extremely quickly with some blue painters tape if you have any on hand. put a piece over the IR sensor of the receiver. The problem is most prevalent with VIZO TV's.
    You can try regular masking tape but I've not heard if that works or not. I know the blue painters tape does work for IR interference.
     
  18. jimmie57

    jimmie57 Hall Of Fame

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    I have used Scotch tape on my dead HR23 when I had it. You put it on and then color over it with a magic marker or marks a lot and it works just fine.
    Once the TV warms up the response to the remote is instant so it is not a big deal.
     
  19. jimmie57

    jimmie57 Hall Of Fame

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    Thanks.
     
  20. LiQiCE

    LiQiCE Mentor

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    Feb 13, 2006
    Northern...
    Do any of you guys have Keyword Autorecord Series Recordings (some people also call these ARSLs)?

    An example of an ARSL would be one that uses a boolean keyword like "AALL" or "AANY" ?

    I had problems with my HR23 taking well over a minute to start up until I removed my ARSL. Also I had an HR24 that would stop responding to remote commands for ~60 seconds or so. The non-responsive slowness didn't happen all the time - but it happened often enough to be very annoying. It wasn't just bringing up the guide or specific actions, it would freeze at seemingly random times doing all different things.

    Here are a few videos showing my HR24 becoming non-responsive:

    http://www.youtube.com/watch?v=IP_hsyd935I

    http://www.youtube.com/watch?v=4NihJS_vBr8

    Unfortunately I don't have a video of the HR23 taking long to power up with the ARSL.

    The quick solution was to remove all ARSLs and manually search and record things.

    My final solution ended up being changing my ARSL. I changed from "AALL HDTV RANGERS" & Sports & Hockey to "AALL RANGERS" & Sports & Hockey and the slow downs stopped. I was also told using "AALL RANGERS EVENTS" & Sports & Hockey might be a good solution to prevent recording of Pre and Post game shows - but never got around to changing it on my HR24.

    Hope this helps someone. jimmie57 I know you were closely following the ARSL issue so I don't think this is your issue, but it might help others.
     

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