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HR24-500 (0x3AF) and H24-100 (0x3A9): Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Doug Brott, Mar 25, 2010.

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  1. Mr. Big

    Mr. Big Mentor

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    Nov 5, 2007
    This has happened to me twice since activating my HR24-500 last Thursday: I try watching a show that has been recorded and it won't play. The first time, I pressed "play" and got the screen that asks if I want to keep the program or delete it although the timeline indicates that it has recorded the entire hour. The second time it let me play the first 10 minutes and then the play/delete screen popped up. Both were local channels if that means anything. I've recorded at least 5 other programs without a problem
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    Two recordings right?
    Each lost signal before or during the recording time.
    The timeline comes from the guide data, but not the actual recording itself.
    I've had my HR24 for some time and haven't had this, so I'd be looking at the connection to the dish and anything there that might be causing this.
    Had you been watching these live "I'd bet" you would have seen the 771 error message, but this doesn't get recorded.
    Maybe the history for these recordings might give you some info.
     
  3. dconfer

    dconfer Legend

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    Nov 18, 2005
    I actived two new hr24 and I get software 0x3ba which is higher then this one.
     
  4. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Jul 28, 2004
    0x3BA is the most recent national release.
     
  5. Ken984

    Ken984 Active Member

    1,152
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    Dec 31, 2005
    Bossier...
    I have an HR24-500, Ox3ba software. native on, all resolutions selected and available. Sometimes when changing channels from 480 or 720 to a 1080i I get a cutoff picture, about 1/3 of the screen is a black bar on the right side. If i switch to another 1080i it does not fix itself, I have to go out to a 720 or 480 and then back to 1080i and all is well.
     
  6. mikemyers

    mikemyers Legend

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    May 19, 2010
    I hope this is the right place to ask the following.

    I have an HR24-500 and an old R10. My plan is to eventually get the MRV working, and since this won't work with the R10, I ordered a new receiver. I asked for an H24 if at all possible, but apparently that may or may not be what they send me.

    So, first off, what are the other choices of receivers that may arrive instead of the H24, and what is it that the H24 does that the others don't? Does it really make any difference which one they send me?

    As a follow-up question, if the box arrives via Fed-Ex and says something other than H24, should I just refuse it, and have it sent back? Someone at DirecTV told me this morning that while they have no control of what gets shipped, anyone receiving a model number that they don't want can just send it back, and try again.

    If I do want to get MRV up and running, does it make a difference?
    If I don't do MRV, does it still make a difference?

    These are probably fairly basic questions, but I don't know where to get answers that I can trust.
     
  7. CHAS 3613

    CHAS 3613 New Member

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    Mar 15, 2010
    I was told the remote that is included with the HR 24 is still in the Beta stage, the remote will not let me control the volume on my Denon 2808 CI rec. Directv is sending out an older model remote to fix problem! The remote from my HR 20-700 will not work with the HR 24.
     
  8. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    I don't have your Dennon, so :shrug:
    The rest is bull. the RC65x has features the earlier ones don't, but controlling the HR24 isn't one of them.
     
  9. bwclark

    bwclark Legend

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    Nov 10, 2005
    HR24-500

    Just got the receiver Friday and recorded three programs...all worked ok.

    Set LOST for recording for last night and guide said it was set, and noticed the red light came on at 9PM....ok.

    Today, checked playlist and it shows LOST recorded... 2 hr 30min!
    However, the hard disk shows 100% free??

    Tried to play and nothing?

    What?

    Guess I will tune in Saturday for the rerun..... :nono:
     
  10. CHAS 3613

    CHAS 3613 New Member

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    Mar 15, 2010
    I do not understand the point you are trying to make!
     
  11. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    Mine does. What remote do you have that doesn't work?
    this was the "bull".
     
  12. chillifier

    chillifier New Member

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    Sep 7, 2009
    Hello all,
    I hooked up a H24-100 in my bedroom about a week ago. All is working fine. Installed on a legacy system with MRV working great. I have 1 issue with the unit. When I press the power off button on my remote, it turns off my receiver (blue lights go off) and my TV. When I return to my bedroom at night, alot of times I notice that my receiver has somehow turned itself on. I cannot figure out why it is turning on. Has anyone else noticed this ??????
     
  13. djrobx

    djrobx Godfather

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    Jan 26, 2009
    Are we going to get a new topic for 0x3BA? *Edit*. Found it, it's just not stickied:

    http://www.dbstalk.com/showthread.php?t=175727

    I have noticed a problem with DD 5.1 skipping. It's sometimes frequent - every few minutes or so, in a rhythm. My HR22s had some skipping problems but never to this degree.

    Sort of reminds me of U-verse, and their issue still isn't fixed - 2 years later. I'm praying DirecTV addresses this
     
  14. Mr. Big

    Mr. Big Mentor

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    Nov 5, 2007
    Looks like you're having the same problem I'm having. Did you try watching any of it live? If you did, you would have probably seen the 771 error... your receiver couldn't find the satellite. It happened to me twice, both on local channels. I reset it the first time and all was good until last night when it did it again (in the middle of LOST). I disconnected the cables and re-connected them making sure they were tight and then made sure I had good signal strength, did a reset and all was good again. I'm hoping that this solves the problem otherwise I'll have to give them a call to troubleshoot.
     
  15. TAnsley

    TAnsley AllStar

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    Sep 20, 2006
    Round Rock,...
    I just got my HR24 yesterday and hooked it up to one of my TVs (currently using an HR20-100) using the same HDMI cable, etc. while I was getting it initialized and setup.

    I am using the DTV remote to turn both the HR and my Toshiba 40RV525R 40-Inch 1080p LCD HDTV LCD TV. It seems that regardless of the resolution I have the HR24 set to . When I turn on the TV/HR, the HR will not properly sync with the TV. The TV seems to be attempting to sync over and over again. If I turn the HR off, then turn it back on, it syncs video fine. Also, if I press the "res" button it will sync as well.

    I did not have this problem with my HR20-100 or 700 that was attached to the same TV before.

    From what I can see, the HR is getting turned on before the TV and when it does not find a TV target on the HDMI, it fails to initialize the video.

    If I manually turn the TV on first, then the DVR, everything works fine. Unfortunately, the DirecTV supplied remote does NOT turn on the TV and DVR in this order...which makes it useless unless the sync/handshake issue can be resolved.

     
  16. I WANT MORE

    I WANT MORE CowboySooner

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    Oct 3, 2006
    Northern plains
    Not sure if this issue belongs here or in the local threads but. I just activated my HR24 last night. I'm having some issues w/ Dolby Digital. It is as if the center channel is missing on certain broadcasts. For example I am watching NBC Nightly News and there is nothing but but background volume, no voice. Promos are fine. Just the news broadcast. Some commercials are fine and others have the same issues. Volume through the TV are fine. I have tried turning DD on and off in the settings. With DD off I get the voices with it on I do not.
     
  17. Bruce W

    Bruce W New Member

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    May 28, 2010
    I just received my HR 24 recently. While looking at the threads I cannot find reference to my issue. I am getting flashes of a warning message regarding copy protection and my output on the HDMI port. I currently have the HR 24 outputting on the HDMI port going to a four port HDMI switcher and then to my 50" Mitsubishi, where it goes to the DVI port. The TV does not even have HDMI ports. I get an occasional white screen with/without blue box message telling me I cannot use HDMI with the copy protected show (pick any channel, any program). There is no pattern to when it happens, or how long the screen goes white. Usually it's an eye blink long and I can't read the message or it does not even appear. Once in a while it stays on screen for three or four seconds. I called DTV and the technical support person said just use component outputs instead, which of course will screw up my set up with switching an Apple TV, a DVD Player, and the DTV box. I hope I put this in the correct thread. I am running Ox3ba and I'm not having any other issues at this time. Help!:confused:
     
  18. Davenlr

    Davenlr Geek til I die

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    Sep 16, 2006
    Does this only happen when you change channels, or does it pop up in the middle of watching a show?
     
  19. Bruce W

    Bruce W New Member

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    May 28, 2010
    If you were referring to my post it happens while a program is on, not ever when I change channels.
     
  20. Davenlr

    Davenlr Geek til I die

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    Sep 16, 2006
    I would tend to think it would be a cable or the switcher, or a bad connection then. Try plugging the HR24 directly into the DVI port on the monitor and see if you still experience the errors. Usually the handshaking occurs during a channel change. Ive never seen it happen during a program. The HR24 is different than my other DVRs though, as it handshakes HDCP even when its not encrypted, which causes my HR24 picture to appear green for about two seconds every time I change channels. My DVDO video processor software was upgraded last week, to include a new feature where it disables HDCP handshaking completely if the source is unencrypted, and this eliminated my two second green screens.
     
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