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HR24-500 & AM21

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bwclark, May 9, 2010.

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  1. Indiana627

    Indiana627 Hall Of Fame

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    Nov 18, 2005
    The HR2x series are not equipped to scan for OTA channels like your TV can (or like the old HR10-250 HD Tivo could). All the OTA settings are controlled by the Tribune database that D* uses - basically whatever is in the Tribune database for your ZIP is what you'll get, so if that database is wrong... well I think you know the outcome of that. Not sure why D* does it this way.
     
  2. waynenm

    waynenm I like this stuff.

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    Oct 30, 2006
    Truly mind boggling. Thank you.
     
  3. finaldiet

    finaldiet Hall Of Fame

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    Jun 13, 2006
    I have 9-1 tribune station here outside Chi-town. It works fine with my 500 with AM21. The HD picture is great. Why so much problems with 500 and AM21 and not the 100? Aren't they the same specs but different mfg.?
     
  4. bobnielsen

    bobnielsen Éminence grise

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    Jun 29, 2006
    Bainbridge...
    While they are all designed to the same Directv specification, the internal design details obviously differ somewhat. There are some issues with the HR24-500 which apparently do not affect the -100 and -200. I am sure that Directv is well-aware of the issues, which affect more than just AM21 operation (e.g., Media Share) and is working on them, but we all need to be patient until the problems are corrected. The HR24-500/AM21 issue is with recordings, not watching live TV.

    IMNSHO, the 0x40D firmware update should probably not have been released for the HR24-500, as it introduced new problems while retaining many of the existing ones.

    I expect we will see another update once the solutions to these problems have been identified and tested. Hopefully that will occur soon.
     
  5. bobnielsen

    bobnielsen Éminence grise

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    Jun 29, 2006
    Bainbridge...
    I tried recording an OTA program yesterday with my HR24-500/AM21 and it replayed without any problems, both locally and via MRV to my HR21-700. Go figure :confused:
     
  6. raromr

    raromr Legend

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    Jun 24, 2010
    Still having the issue :( Tried to record Letterman last night on OTA just to test - FAILED!
     
  7. caffedia

    caffedia New Member

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    Nov 13, 2010
    I bought an AM21 from ebay and am having difficulty with setup. The instructions I've seen direct to setup menu and then to Sat and ant, but the 24 only has Satellite as an option. How do I setup my AM21?
     
  8. Davenlr

    Davenlr Geek til I die

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    Sep 16, 2006
    Is the AM21 plugged into the USB port on the 24? Is the 24's power plugged into the AM21, and the AM21 power plugged into the wall? If so, when you reboot the 24, and enter Setup, you should see a menu Sat & Antenna. Select that, and the next screen should have Antenna Setup on its menu.

    If it doesnt, then you may need to check that the USB cable isnt damaged, and the 24 is actually seeing the AM21. It appears, if the & Antenna part of the menu isnt showing up, your 24 is not seeing the AM21, or the AM21 is bad.
     
  9. waynenm

    waynenm I like this stuff.

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    Oct 30, 2006
    It's pretty straightforward. I've attached a PDF of the manual. Be sure you've got good cables.
     
  10. bww

    bww Legend

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    Feb 15, 2006
    I have been waiting to get an AM21 because of some of the negative feedback in this thread.

    To anyone who has ONLY this combo HR24-500 and AM-21:

    How is it doing now with the latest national release?
     
  11. RAD

    RAD Well-Known Member

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    Dripping...


    MUCH better, go for it.
     
  12. n17987

    n17987 Mentor

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    Oct 20, 2006
    if you are setup for multi-viewing between two or more HD-DVR's you WILL have issues with the AM-21. specifically, i receive pixelation problems when trying to view 2 channels together through the AM-21. i found that you can only use one channel from the 21 and the second must be a Directv channel to avoid this.
     
  13. bww

    bww Legend

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    Feb 15, 2006
    I don't quite understand what you mean (might be because I don't have the am21 yet). I am not clear on the "trying to view 2 channels" part.
     
  14. Richierich

    Richierich Hall Of Fame

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    Jan 10, 2008
    My AM21 is working Great with my HR24-500 and Thank God because with the Freezing Rain here in Atlanta, Ga. I wouldn't have been able to watch the Falcons Game last night if I didn't have the AM21 to tune into OTA because my PQ was Intermittent with my problem created by the weather.
     
  15. JLBacon

    JLBacon New Member

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    Dec 20, 2006
    Picked up HR24-500 and am-21 on 12/22, hookup was easy and have been recording OTA channels on schedules, it hasn't missed a recording.

    Had a weird exchange with a CSR, I first tired to order the am-21 from directv and they wouldn't give it to me. Said I currently receive my locals via the dish, so I couldn't order the am-21. Also, they couldn't guarantee that I'd receive a HR24, so I had to purchase both locally. Not a big deal but found that very odd.
     
  16. n17987

    n17987 Mentor

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    Oct 20, 2006
    meaning when running 2 local stations from the AM-21 on the double play setup. not the locals that D provides
     
  17. CCarncross

    CCarncross Hall Of Fame

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    Jul 19, 2005
    Jackson
    As soon as you have an H21-24/HR21-24 on your acct, you can order AM-21's from D*. If you don't have one of the above models active on your acct, you cant order an AM-21 thru D* until you do, which may have been the issue you ran into. WHen I just had HR20's I couldn't order an AM-21.
     
  18. JLBacon

    JLBacon New Member

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    Dec 20, 2006
    You could be correct, I had a HR20 that was being replaced due to unbearable slowness. I had the CSR transfer me to a supervisor for more clarification, the supervisor made it sound like it was impossible to add it to my account at anytime due to my location with local channel access via the dish. I don't think I got the full story. Thanks for the info.
     
  19. bww

    bww Legend

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    Feb 15, 2006
    Okay, think I got it now. You can't have 2 stations off the AM21 on both tuners at the same time Right?
     
  20. RAD

    RAD Well-Known Member

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    Dripping...
    No, you can use both AM21 tuners at the same time. It's either two DBS, two AM 21 or one DBS and one AM21 tuner used at the same time.
     

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