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hr24-500 h25-100 whole home issue

Discussion in 'DIRECTV Connected Home' started by intrepid2003, Aug 27, 2011.

  1. intrepid2003

    intrepid2003 New Member

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    Aug 27, 2011
    just had installed the hr24-500 and h25-100 whole home system. The tech did not show me how to use the h25-100 to view the shows on the dvr hr24-500 system. I check the whole home status on the h25 and there is no dvr found. tried redoing the network setup but unable to connect to the network. the hd24-500 has internet going into it network port alsohave a 4 port spliter and the swim box. should this be sufficent to view the dvr shows from the h25? if so what can i try to make this work? these devices should have an internal deca from what i have read. Thanks for any tips and help!
     
  2. Scott Kocourek

    Scott Kocourek Well-Known Member

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    Jun 13, 2009
    The HR24 disables the internal DECA whan there is a network cable pugged into it, try removing the wire from the ethernet port and reboot the HR24.
     
  3. intrepid2003

    intrepid2003 New Member

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    Aug 27, 2011
    sweet that did the trick. Would there be any benifit to have the DVR connected to the ethernet network?
     
  4. Drucifer

    Drucifer Well-Known Member

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    Feb 12, 2009
    NY Hudson...
    VOD

    You need a Cinema (Internet) Connection Kit (CCK). They should have supplied that when you got WHDVR. Or at least informed you that you needed it.
     
  5. texasbrit

    texasbrit Well-Known Member

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    Aug 9, 2006
    Call DirecTV and get the installer back to do this correctly.
     
  6. intrepid2003

    intrepid2003 New Member

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    Aug 27, 2011
    I just went with the choice xtra package, i didnt get the cinema one.
     
  7. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    They're different. Program package doesn't have anything to do with the cinema connection [kit] that you need to have internet access to the whole home DVR service/network.
     
  8. cadennis2011

    cadennis2011 New Member

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    Aug 28, 2011
    you should have got it
     

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