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HR24-500 Hard Drive Crackling Noise

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Jason Whiddon, Jan 21, 2011.

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  1. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    For the last week, my HR24 has been making a noise thats hard to describe, but I do not think its OK. Ive not had any playback issues, but Im wondering if I should call them (I have the prot plan) and get it replaced?

    While sitting about 9 feet away, I can hear it from time to time, and some are worse than others. Its not the standard click when a drive goes bad, but its that type of pitch, almost sounds like the HDD has some grit in it that crackles around for a bit, then it'll quit for 10-15 minutes. Anyone thats every heard a water pump get something gritty in the impeller will know what I mean. Anywho, its pretty loud at 9 feet.
     
  2. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    This is one of the few posts I've ever read about noise from an HR24. For the most part they are whisper quiet. I have a worrisome feeling that you're on the way to a replacement.

    It may be that the noise is not the drive but the fan... is it possible to tell exactly where the noise comes from?
     
  3. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    I unplugged the Tivo to rule it out, and the 24 kept doing it. The HDD has gotten progressively louder over the last few weeks.

    The Tech Support guy had me look at the fan, and it appears OK. We then started recording on both tuners and playing back a recording, and HDD got louder. I know how a HDD can sound when writing and under load, but this is louder. Ive also had this since they first came out, and its ALWAYS been quiet until now.

    After about 10 minutes, they decided to ship me a new one. As much as I record I really dont want to wait for a failure. Thank goodness for MRV.
     
  4. Rich

    Rich DBSTalk Club DBSTalk Club

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    I've had a couple noisy 24s, one a 24-500 and a 24-200. But that's to be expected with my luck, I guess. I've still got the 500 that makes a clunking noise, doesn't bother me when I'm watching TV and it works well aside from that minor annoyance.

    Rich
     
  5. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    What got me concerned is stutter and some pixellation lately, thought the drive may be going bad.

    I just hope I get another HR24, maybe a 100 or 200.
     
  6. litzdog911

    litzdog911 Well-Known Member

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    That's the risk. If you call for a replacement, you don't know what model you'll get.
     
  7. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    It should be a HR24 though, right? Or not.
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    If you have MRV, you should get another 24. I always do.

    Rich
     
  9. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Cool.
     
  10. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Man, they werent playing around. Great service Directv, a HR24-200 showed up today!
     
  11. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Awesome!
     
  12. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Man, talk about timing. We sat down to watch the last 4 shows on the HR24, and it wont play em now. Very strange does live programming fine, but the recording go to play, then stop for up to a minute, then play for a second, then stop again. When I hit stop, it takes about 45 seconds, and a gray screen before it goes back to the list.

    Toast.
     
  13. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    24-200 is running nicely, whisper quiet again. I have noticed it seems to run a little warmer than the 24-500 (109 vs 113).
     
  14. Rich

    Rich DBSTalk Club DBSTalk Club

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    Probably a better made DVR, too. The only problem with them is the small bracket that holds the HDD. If you want to drop a big internal into it, it's really difficult and Seagate only has a 1TB Pipeline HDD at the moment. That will fit right into the bracket, but it's capacity is too small.

    Rich
     
  15. The Merg

    The Merg 1*

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    Ummm... Too small for you, Mr. 20GB of storage... :lol:

    - Merg
     
  16. Rich

    Rich DBSTalk Club DBSTalk Club

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    Keep forgetting I'm an anomaly....:lol:

    Seriously, I think a 1TB drive, when used externally, will cause the attendant HR to slow down rather quickly, necessitating rebooting. This rarely happens with 1.5-2TB drives if housekeeping is used to keep the HDD properly cleaned up.

    Rich
     
  17. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    I like how the 200 lights are more subdued. Very nice.
     
  18. Rich

    Rich DBSTalk Club DBSTalk Club

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    I liked my 200, too. But I had a mechanical problem with it and switched it for a 500. That works well too. Kinda glad the 200 went south, I own it and I couldn't fit a normal HDD internally in it. The 500s don't have that problem.

    Rich
     

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