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HR24 500 Only See's 1 Tuner?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Steve Robertson, Jun 6, 2010.

  1. Steve Robertson

    Steve Robertson Hall Of Fame

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    Does anyone have any ideas as to why?
     
  2. Michael D'Angelo

    Michael D'Angelo Lifetime Achiever

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    I assume SWiM setup?

    Have you tried rerunning SAT setup?

    What all do you have hooked up (if on SWiM do you have more than 8 tuners connected)?
     
  3. Steve Robertson

    Steve Robertson Hall Of Fame

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    Yes I do have Swim
     
  4. barryb

    barryb New Member

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    With your SWiM: how many receivers do you have in your house, and could you list the models:


    Is this a self install or a DirecTV "whole home" install?
     
  5. dave29

    dave29 New Member

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    Re-run Sat setup to make sure you have 2 tuners selected instead of 1.
     
  6. Steve Robertson

    Steve Robertson Hall Of Fame

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    I have 3 receivers

    HR20 700

    HR 22 100

    HR24 500

    D* did the install
     
  7. barryb

    barryb New Member

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    On the back of the HR24-500:

    Verify that the cable coming in is hooked to the input on the left (if you are looking directly at the back of the receiver, or the input closest to the edge).

    Also see if that COAX cable is just that... without anything else hooked up to it, such as a white box with green lights. It should be just one black cable hooked directly into SAT input one.
     
  8. Steve Robertson

    Steve Robertson Hall Of Fame

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    System info

    Tuner1 Sat record

    Tuner2 Sat
     
  9. Steve Robertson

    Steve Robertson Hall Of Fame

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    It was set as a single tuner Thanks everyone it is now working.
     

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