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HR24 Black Screen Error codes

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Altcool, Nov 24, 2012.

  1. Altcool

    Altcool Legend

    154
    0
    Jun 11, 2007
    Turn on the TV and there is a bank screen. Turned on and off the DVR with the remote and the picture and audio in back on. Ran System test and came back with code 21-932 Bad Drive. RBR HardDrive Utilities Ran Smart Short Test (3011) Fail. Can anyone give more info on the Fail codes. Thinking about just replacing the Drive Rather then go through the hassle of have DTV Replacement the receiver and have a chance of not getting a HR24 Replacement.
     
  2. RunnerFL

    RunnerFL Well-Known Member

    17,054
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    Jan 4, 2006
  3. Altcool

    Altcool Legend

    154
    0
    Jun 11, 2007
    Yes I have found the error code for Bad Disk 21 I was looking for more info on code 3011 Thanks.
     
  4. dpeters11

    dpeters11 Hall Of Fame

    16,322
    500
    May 30, 2007
    Cincinnati
    Not sure on the code, but unless you own the 24, you'll need to use an external drive.

    Supposedly they try to replace the 24 with a 24, but not guaranteed.
     

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