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HR24 Freeze in PIP

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bsteeler05, Jan 8, 2011.

  1. bsteeler05

    bsteeler05 Mentor

    42
    0
    Oct 25, 2007
    Just got a HR24 2 weeks ago. Problem I am having is that 98% of the time I hit "list" or "Guide" The picture will freeze in the PIP window. If I exit and go back to that channel, I have to change and go back to un-freeze it.
    Has anyone had this problem? I did re-boot receiver several differnet times to no avail.

    Thanks!

    Bryan
     
  2. jdspencer

    jdspencer Hall Of Fame

    6,629
    12
    Nov 7, 2003
    What channel are you viewing when this happens?
    Does it happen with many channels?
    What software version does the HR24 have?
    Is there an AM21 connected for OTA?
    Do you use an external eSATA drive?
    Are your signal strengths okay?
     
  3. bsteeler05

    bsteeler05 Mentor

    42
    0
    Oct 25, 2007

    All Channels
    Software 0x452
    No AM21
    No eSATA drive
    Signal strengths are in the 90's
     
  4. Clemsole

    Clemsole Godfather

    376
    0
    Sep 8, 2005
    Washington...
    None of the receivers support PIP. How are you connecting the HR to try to use PIP?
     
  5. raoul5788

    raoul5788 Guest

    1,481
    0
    May 13, 2006
    I think he means the PIG window.
     
  6. jdspencer

    jdspencer Hall Of Fame

    6,629
    12
    Nov 7, 2003
    The next step is to do a another simple restart using the option in the setup menu. Ifv that fails then do the Red Button Restart (RBR). Just make sure you aren't recording anything when you do it.
     
  7. mluntz

    mluntz Icon

    642
    0
    Jul 13, 2006
    Happened to me too. A simple menu reset fixed the problem so far.
     

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