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HR24: How long to populate Guide?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by kram, Nov 10, 2011.

  1. kram

    kram Godfather

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    Got an HR24-200 yesterday morning. Software update downloaded at 6PM last night. Majority of Guide data is missing from Sunday morning (11/13) forward. No "watch now" DirecTV Cinema offerings. I was told yesterday that it would take 24 hours for the Guide to fully populate. I relocated my two other HD-DVRs, and their Guides are fully populated. Tech support now is saying that the HR24 takes 48-72 hours to fully populate.

    How long should it take for the HR24 Guide to fully populate??:confused:
     
  2. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Since it did an update at 6 last night, I'd check again at 6 tonight.
     
  3. RunnerFL

    RunnerFL Well-Known Member

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    Just relocating a DVR doesn't kill the guide data. It did in the past when we first got the HR20 but the guide data is now stored on the HDD. The only way to flush the guide data on a box that has been powered up for quite a long time is to reboot twice within a 30 minute time span.

    As for the new HR24 well that would be getting full guide data because it wasn't hooked up before. To get complete guide data, posters, VOD, etc, it can take up to 48 hours. You'll have all of the guide data first, then the other stuff will start to show up.
     
  4. kram

    kram Godfather

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    Thanks for the info. OK, so I'll give it until tomorrow night (Friday).
     
  5. kram

    kram Godfather

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    Channel 242 (USA) shows are appearing on Channel 244 (SyFy). Any ideas?
     
  6. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Try rebooting.
     
  7. kram

    kram Godfather

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    Did that. It's made progress since this morning. I'm hoping it'll finish tomorrow. Thanks for the suggestion.
     
  8. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    12 to 24 Hours to get 12 days of Guide
     
  9. CCarncross

    CCarncross Hall Of Fame

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    Jackson
    I would add a usually to that....
     
  10. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    if it still dsnt populate you can force the guide data download by system setup>satellite>repeat satellite setup...press the dash key...once on the dish config screen highlight continue and hit select....follow the prompts
     
  11. RunnerFL

    RunnerFL Well-Known Member

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    Or as I previously stated just reboot twice within 30 minutes.
     
  12. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    why sit through it twice
     
  13. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    It flushes the guide data and you start another 12-24 hours
     
  14. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    right ...the method i posted does the same thing and you only have to sit through reboot once.....but then i am a tad impatient
     
  15. RunnerFL

    RunnerFL Well-Known Member

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    Because it's much faster than sitting there waiting on a screen with no TV to acquire new data.

    2 reboots and you're back in under 10 mins. I've sat there at re-acquiring guide data for 20 to 30 before.
     
  16. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    hmmm ive never seen it take longer than 4-5 minutes...oh well
     
  17. RunnerFL

    RunnerFL Well-Known Member

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    Re-running the satellite setup doesn't make you reboot. But it does make you sit at a screen with no picture, other than a please wait notice and a progress bar, for about 20 or 30 mins.
     
  18. wahooq

    wahooq DBSTalk Club DBSTalk Club

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    ok not trying to debate
     

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