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HR24 universal remote issues

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Hutchinshouse, Jun 18, 2010.

  1. Hutchinshouse

    Hutchinshouse Hall Of Fame

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    Sep 27, 2006
    Help!

    Just swapped my HR20-700 for the HR24-500

    My Marantz universal remote worked great (for years) with my HR20-700.

    With the HR24-500 and Marantz remote, the HR24 acts all funky. For example, I hit the down arrow (once) while I’m in the guide. The guide will start scrolling super fast. The light on the HR24 blinks as if it’s receiving multiple commands. I know the remote is not sending multiple commands. If I pull the battery on my remote the HR24’s light continues to blink.

    I can still use my Marantz remote on my HR20, so I know my remote didn’t recently tank.

    I get this same funky behavior via my Marantz set to IR or RF. Like I said, I know my remote still works on my HR20 without issues.


    Question: What is the difference on the HR24? Does it use the same command set as the older DVRs?

    FYI – The HR24 works fine with the DIRECTV remote.

    I just can’t understand why the Marantz remote works with the HR20, but funky with the HR24.

    Any ideas?
     
  2. azarby

    azarby Hall Of Fame

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    Dec 15, 2006
    How does it respond to the DTV remote supplied with the HR24. I have a friend who had a similar problem and I found after about 20 minutes of fooling around, that the DTV remote that was sitting on the coffee table had a stuck button and was flooding the HR. The other cause of problem may be that the HR24 is picking up stray signal generated by the TV iself. This is quite a common occurance with flat pannel TVs. The only way the light can blink is if it is receiveing signal from somewhere.

    I use a Harmony remote with my systems and have no problems.
     
  3. Hutchinshouse

    Hutchinshouse Hall Of Fame

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    The HR24 works fine with the DIRECTV remote.

    Not sure what the issue is?
     
  4. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Jan 24, 2007
    Did the IR code set come from a standard database or was it manually programmed?

    Mike
     
  5. Hutchinshouse

    Hutchinshouse Hall Of Fame

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    Manually programmed a few years ago. I even reprogrammed it today learning straight from the remote that came with the HR24. Same issue. The remote works fine with the HR20, funky with the HR24? :scratchin
     
  6. Jish

    Jish AllStar

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    Jul 27, 2007
    Same issue here - I even reprogrammed my universal "learning" remote with the new remote supplied with the HR24 and same thing - channels zip up and down even some of the arrows just keep going till I press exit.
     
  7. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Jan 24, 2007
    That's definitely odd. Since it works fine with RC64, it has to have something to do with the how the universal is programmed.

    Since the HR24 is much faster in response to the remote, maybe you reprogram a button where you press the OEM button very quickly. Just fast enough to get good capture. See what happens then.

    I use an MX-810 that I programmed with 00003, and it works fine with my HR24-500. All this makes it seem as if it is a timing issue with how the Marantz learns and transmits...I guess. :shrug:

    Mike
     
  8. MISpat

    MISpat Legend

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    Apr 21, 2009
    My One For All brand universal remotes (two different models) work fine with two new HR24s without any reprogramming. One previously controlled an HR22 HD-DVR and the other previously controlled an H23 HD receiver. So I'd say it's safe to assume that all the remote commands between at least the recent HXxx models use the same codes. Hope that helps,
     
  9. Hutchinshouse

    Hutchinshouse Hall Of Fame

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    Glad I'm not the only one. Now I know it's not me.
     
  10. MartyS

    MartyS New Member

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    Dec 29, 2006
    I swapped out my HR20 with an HR24. Didn't do anything to my Harmony remote, since it was set to the default for the HR20 and works just fine with my HR24.

    Maybe it's something in the learning?
     
  11. Hutchinshouse

    Hutchinshouse Hall Of Fame

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    That was my 1st guess, however if the IR commands are bad, why does the HR20 work fine with the same universal remote?
     
  12. mlmcculloch

    mlmcculloch New Member

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    Jul 26, 2010
    Did you ever resolve this issue? Just installed 3 hr24s and have same exact issue. numbers work fine but any scroll function... up, down, left, right ch+, ch- all lock and scroll continuously on their own.

    I'm using a learned IR set with a vantage automation system.
     

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