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HR2x and R22 0x0368 - Issues Only

34K views 217 replies 121 participants last post by  Rich 
#1 ·
Receivers included in this release:
HR20-100 • HR20-700
HR21-100 • HR21-200 • HR21-700 • HR21Pro
HR22-100 • HR23-700
R22-200 • R22-100


Release notes: http://www.dbstalk.com/showthread.php?t=167093

Discussion: http://www.dbstalk.com/showthread.php?t=167092

Remember, of course... please keep all posts to issues only. If you have no issues, or simply want to discuss other issues related to this release, please use the discussion thread.

We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.

Thanks!
 
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#27 ·
The second thing I noticed with 0x0368 was that my "Series Manager" list was messed up.

5 old SLs that I had deleted were re-added back where they had been before (with options intact):
• AANY Chuck Heroes Mercy Parenthood TTITLE CCHAN 11
• AANY Chris Community Office One 30 TTITLE CCHAN 11
• AANY Cougar Desperate Eastwick Ted TTITLE CCHAN 5
• AANY FlashForward forgotten Hank V TTITLE CCHAN 5
• AANY George Lost Middle Modern TTITLE CCHAN 5

5 existing SLs were moved to the end of the list:
• #03 moved to 35. -- AALL Lie to Me Honey TTITLE
• #06 moved to 36. -- AANY Chris Office 30 Community TTITLE CCHAN 11
• #11 moved to 37. -- AANY George Middle Ted FlashForward TTITLE CCHAN 5
• #12 moved to 38. -- AANY V Desperate Eastwick forgotten TTITLE CCHAN 5
• #28 was deleted. -- Stargate Universe (244 SyfyHD)

My SL for Stargate Universe also mysteriously disappeared a few days ago, before the update. (So, it was deleted twice.)

[edit] Another SL that I had just added was deleted by the download. I added an SL for NFL Total Access (212 NFLHD) [all eps] around 12:15am, just two hours before 0x0368 was downloaded. None of the 5 eps scheduled for later that morning were recorded and there was no mention of them in History (naturally, since the SL didn't exist).
 
#28 ·
Jon J said:
My HR20 downloaded 368 early this morning. It took 20 seconds to recognize the first remote command...a request for the program guide. Speed to recognize commands seems woefully slower than before. I don't understand what was "fixed".

BTW, holding down the Info button to get system info is iffy at best.
Is it still taking 20 seconds? Nothing is faster?
 
#30 ·
I thought I saw someone else here complain that their machine was sluggish
after the upgrade to 0x368, but it was corrected by doing a manual reboot
of the machine. Hopefully, that will solve your problem as well.

After receiving the update on my machine (HR23-700), it was noticeably
faster with only the reboot done by the update itself.


Good luck.
 
#31 ·
When an actor is used to create a series and all shows with that actor are recorded, my HR20-100 records shows on channels I don't get such as the CBSeHD. In this case Joe Montegna was the actor and ALL was selected and the distant channels recorded blank. They should have been ignored since I don't get them.
 
#32 ·
I've noticed that in Recent Searches,all my Keyword searches show no upcoming programs but any title/person searches show anything upcoming. For example,I have a keyword search for Italy which yesterday showed a whole bunch of results and today-nothing!! I also had a keyword search using a name(Keith Urban) and again yesterday it showed upcoming and today nothing!! That's weird!!! Oh,I forgot to say that I have the HR21-700.
 
#33 ·
mgavs said:
When an actor is used to create a series and all shows with that actor are recorded, my HR20-100 records shows on channels I don't get such as the CBSeHD. In this case Joe Montegna was the actor and ALL was selected and the distant channels recorded blank. They should have been ignored since I don't get them.
You are correct that it should not record from any channels which you do not
receive. This isn't how it works, however :(
 
#34 ·
Syzygy said:
Did you get the 0x0368 update last night? If so, you have to give the system time to finish filling up the database with future-show info. :)
Yes I got the update. But yesterday there was stuff showing for today and almost 2 weeks out;also,it does show matching programs for actor searches(like I have one for Audrey Hepburn & 1 for Steve McQueen) & title searches but nothing for keyword searches!! Yesterday,everything had matching programs;today,only some things!!
 
#35 ·
Syzygy said:
Just got the 0x0368 update last night. (I'm in the Midwest; evidently they're rolling this one out faster.)
I woke up to it being on mine, I'm in Eastern, so yea it's much faster roll out! I actually thought it was still a CE release and wondered why my receiver got it w/o me forcing :confused: Turns out it's NR now.

I just wanted to report as of now, w/o a RBR, I've not encountered any slow downs or issues with recordings on my HR23-700. *Knocks on wood*

DebK33 said:
Yes I got the update. But yesterday there was stuff showing for today and almost 2 weeks out;also,it does show matching programs for actor searches(like I have one for Audrey Hepburn & 1 for Steve McQueen) & title searches but nothing for keyword searches!! Yesterday,everything had matching programs;today,only some things!!
That's probably something due to like a defaults restart where you lose your downloaded menu data. So in the next day or two it'll download the rest of the info and searches should be back to normal for you.
 
#36 ·
Tried to play a folder using group play. I have the playlist sorted alphabetically. I don't use the feature a lot, but I believe it used to play them in date order, even when sorted by alpha. With this new release, it does not play in date order, it plays from bottom up, alphabetically.
 
#37 ·
I awoke this morning to a bedroom HR22 that had no front panel lights alluminated - odd I though since I always have recordings from 6 am to 9 am. No response to the remote and no hard drive noise or vibration.. the damn box appeared dead...RBR didn't have an effect, checked all connections, everything seemed fine. Tried the power button on the front, no reaction. About 30 seconds later the box powered up, apparently going through a reset.

Once up, I checked the to do list and noticed a failed download at 2:42am, earlier this morning. Message indiacted to call DTV. Called DTV Tech support, was walked through the 02468 keypad entry immediately after another RBR to initiate another software download. After about 15 minutes the download was successful, the system rebooted. When I checked the software version, the same old x034c was referenced in the setup menu, referencing a 9/9 downlead date.

Anyone have any ideas if or what I should attempt to do now? Do I wait to see if another attempt to push the upgrade comes early Friday morning? Any suggestions would be helpful.

Dan
 
#39 ·
After 368 downloaded, one of my two tuners was fluctating wildly and then crapped out (70s-90s and then out) The other one stayed rock solid in the 90s. Did a RBR and things were back to normal...but after 3-5 minutes I began to lose signal with the same above problems.

368? Dying tuner?

WIll do another RBR and see how things are tomorrow.

BTW, my two other HR21 receivers are fine.
 
#41 ·
IMO..they still haven't fixed the way the remote fails to recognize channels with multiple numbers, i.e. 362. This morning I tried to change the channel using the remote keypad and the reciever (HR-21-700) would go with the first number I punched in. I did notice that this was while a recording was going on in the background. Not sure if this had anything to do with it. Ended up entering one digit and moving up from there. After that, it seemed to work fine. They need to FIX the remote problem rather than keep adding extra goodies to the reciever. Goodies that a lot of folks never use. I would think more people use the remote keypad to change the channel than some of the stuff they've added over tha past few months. The HR's in general are becoming way to bloated and sluggish. In my house I'm running out of time for I keep telling my wife.."wait until the next update." She's ready to throw the remote in the trash and call DTV for a NEW one. Does DTV read these posts??:confused:
 
#42 ·
I got the download yesterday on my HR20-700 and HR21-700. I woke up at 4 in the morning, looked at my list and saw the wieredst thing!

the HR21-700 had recorded three seperate showings of Monsters vs. Aliens 1080P like it was a series link. I deleted all the recordings without watching them. I double checked and I definitely did not have a series link for Monsters vs Aliens. I have no idea why these recorded, they weren't in my to-do list, or series link. I just hope they don't try to charge me for them.
 
#43 ·
patsrule316 said:
I got the download yesterday on my HR20-700 and HR21-700. I woke up at 4 in the morning, looked at my list and saw the wieredst thing!

the HR21-700 had recorded three seperate showings of Monsters vs. Aliens 1080P like it was a series link. I deleted all the recordings without watching them. I double checked and I definitely did not have a series link for Monsters vs Aliens. I have no idea why these recorded, they weren't in my to-do list, or series link. I just hope they don't try to charge me for them.
I got the exact same thing. Three Monsters v. Aleiens. What I'm thinking is that now it will list DTV's PPV picks in the one list where before you tabbed over to see the movies that they had predownloaded to your box or went to menu under On Demand to see DirecTv Cinema and looked under "Our Picks" to see those movies. There always used to be a list of 10 that they had preselected for you. With the update I guess those movies are gradually filling in. But why it would have selected 3 separate showings of the same movie I have no clue.
John
 
#44 ·
claymanhb said:
Since the last update, my HR20 records re-runs all the time! I check the series and it says first run only. WTF? Anyone else?
Same here....never had problems with rerun recordings but now have a box full, especially It's Always Sunny
 
#45 ·
pappasbike said:
I got the exact same thing. Three Monsters v. Aleiens. What I'm thinking is that now it will list DTV's PPV picks in the one list where before you tabbed over to see the movies that they had predownloaded to your box or went to menu under On Demand to see DirecTv Cinema and looked under "Our Picks" to see those movies. There always used to be a list of 10 that they had preselected for you. With the update I guess those movies are gradually filling in. But why it would have selected 3 separate showings of the same movie I have no clue.
John
Same here on all three of my DVRs. The folder has 3 recordings indicated with zero minutes. I hope when they fix this and they don't wipe all my recordings in the process.
 
#46 ·
I got the 368 update 2 nights ago.

First, I have a program recorded every day from 6-9am. The last two mornings it has only recorded 1:43 of each show. In Recordings menu still shows 3 hr recording setup.

Second, I also has 2 1080p Monsters vs Aliens recorded last night. I never ordered, nor would I ever order this kind of movie. I called Customer Service thinking I had been charged for them, but had not. CSR had no idea what was going on.

Obvious problem in new download.:mad:
 
#47 ·
I called also and the CSR did say they were having a problem with the PPV of Monsters V Aliens. (she asked me if that was it when I said I had a PPV recorded) She assured me that this is all a glitch they were working on and they were not planning of putting PPV movies in the list going forward, for what that is worth.
 
#48 ·
HR23. I got 0368 yesterday (noticed my blue light) In the evening I was watching a recorded show, then at 11, I went to watch my 10:00 news that I have a series setup. I was stunned to find out it did not record, so I go to manage recordings:
Series manager still shows "News 25 Nightside" as series #1. I can "view Upcoming" and the episodes are there, but none are set to record!
Series options are set to record both.
But I notice the Series manager menu for this series is different than other series. I only have:
"Series Options"
"View Upcomming"
"Done"

On my working Jay Leno series, "View Upcoming" menu has:
"Episode Options"
"Series Options"
"View Upcoming"
"Done"
It still recorded Jay Leno (on the correct tuner a minute before)

So, I go to guide, find the next news to set to record. Click once, gett the record button, click record again, Record icon goes off, 0368 will not let me record a series!. So I decide to setup a series on the sister station (abc) that shares the same newsroom, click record, standard record icon (and tip says to click again to cancel), click again, nothing! Now there are 2 series I cannot record.
So I try my CBS news, and it does allow a series record
(click once, record, record next time gives me a series icon). I do not like my CBS news team, was 0368 coded by someone with Nexstar (they own my local CBS)stock?
How am I supposed to fix my series?
 
#50 ·
Sadly, the major OTA buffering/recording issue that started with 34C is still there in 368. This is also discussed in the "HR20 OTA Recording Problems" thread.

The gist of it is, recording and buffering on some OTA channels is completely fubar. Locally with Fox OTA, once you pause, the buffering process kills the video: it either jumps back to the beginning of the buffer (not the point of the pause, but the actual beginning of the buffer) or forward to live video.

Similarly with recording from Fox OTA, we get a few seconds of video, then breakup, then a jump to 'keep or delete'.
 
#51 ·
I received the update 10/29 around 3:00am.

Still having major problems with random freezing of all recorded content, including buffered "live" TV. Problem seems worse when there are multiple HD programs recording but it will happen when nothing is being recorded as well. It's very frustrating and borders on unwatchable.
 
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