1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HR2x and R22 0x03DE/0x03DF: Issues Only

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, May 20, 2010.

Tags:
  1. Jun 8, 2010 #81 of 137
    jdspencer

    jdspencer Hall Of Fame

    6,629
    12
    Nov 7, 2003
    I'd like to know why the update (3de) on my HR23 also affected my HR20 (3df loaded last week)? The two RBRs seems to have worked.

    DirecTV has some 'splainin' to do!!
     
  2. Jun 8, 2010 #82 of 137
    David MacLeod

    David MacLeod New Member

    5,689
    0
    Jan 29, 2008
    the key is two resets right in a row, it flushes the guide/
    we've had corrupt guide data before, black monday in october 2008 caused nationwide reboots :)
     
  3. Jun 8, 2010 #83 of 137
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,321
    460
    May 17, 2010
    USA
    Agrees...That's what I did. So far it's working. Other threads are reporting the same problem. Riminds me of McAfee's April update disaster.
     
  4. Jun 8, 2010 #84 of 137
    markrubi

    markrubi Icon

    692
    0
    Oct 12, 2006
    Both of my HR20 where unresponsive this morning after getting the update. One powered on showed the new features splash screen clicked ok and locked up no picture. Tried turning on the 2nd HR20 and it would not power on. After two RBR's I seem to be running ok. Have not tried viewing recorded shows yet.
     
  5. Jun 8, 2010 #85 of 137
    DocTauri

    DocTauri Legend

    114
    0
    Oct 30, 2006
    Walking a friend through fixing this on the phone...

    Are we talking 2 rbr's in a row, or rbr, wait for it to finish booting and get video on the screen, then rbr again?

    Thanks,
    Doc
     
  6. Jun 8, 2010 #86 of 137
    MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

    8,321
    460
    May 17, 2010
    USA
    Reboot. Let it complete cycle. Then reboot again. So far this is the fix.
     
  7. Jun 8, 2010 #87 of 137
    bwaldron

    bwaldron Impossible Dreamer

    5,525
    0
    Oct 24, 2005
    Another data point here:

    Woke up this A.M. to my HR20-700's ring of lights shining at me, so I knew there had been a restart. I looked at system info and verified that the unit had updated overnight to 3DF. At that point, it became non-responsive to any keypresses on the remote or front panel (A/V continued to play on just fine). So...did the two consecutive RBRs and it seems to be OK.

    Went to check on the second HR20-700. It had also updated overnight, and it also became non-responsive after a few remote button presses. It's currently going through its dual RBRs.
     
  8. Jun 8, 2010 #88 of 137
    scuba_tim

    scuba_tim Godfather

    343
    0
    Sep 23, 2006
    Same global problem here... HR20-700 updated to 3DF last night. Box completely unresponsive, but after two reboots, is working now.

    report:20100608-E91
     
  9. Jun 8, 2010 #89 of 137
    poppo

    poppo Hall Of Fame

    1,938
    11
    Oct 10, 2006
    Exactly the same thing here. Two HR20-700s got the update overnight and became unresponsive to the remote after a few remote keypresses. :nono2: Edit: I see this seems to be happening to everyone. Doing the double reboots.
     
  10. Jun 8, 2010 #90 of 137
    Jon J

    Jon J Grouch Extrordinaire

    1,221
    7
    Apr 22, 2002
    Music City, USA
    All three of my DVRs were unresponsive this morning. Two HR20s and one HR21. For me it took 3 RBRs on each to regain control. Seems odd since only the HR20s got a software update last night.
     
  11. Jun 8, 2010 #91 of 137
    David MacLeod

    David MacLeod New Member

    5,689
    0
    Jan 29, 2008
    seeing as how its affecting ce, old nr, and units that got updated last night we can rule out it being an update related issue.......
     
  12. Jun 8, 2010 #92 of 137
    jdspencer

    jdspencer Hall Of Fame

    6,629
    12
    Nov 7, 2003
    I think DirecTV does this to see if anyone notices.

    Or maybe to wake up the CSRs.
     
  13. Jun 8, 2010 #93 of 137
    Ronv

    Ronv Legend

    155
    0
    May 29, 2006
    Same thing here. My HR20-700 got the update overnight and became unresponsive to the remote after a few remote key presses...Doing the double reboot took care of it.
     
  14. Jun 8, 2010 #94 of 137
    RaceTripper

    RaceTripper Legend

    148
    0
    Sep 15, 2007
    One of my HR2-700s is now refusing to boot from an external Seagate FreeAgent Pro 750GB drives, the same one that has worked for several years without issue. The screen gets to "Almost there...A few more seconds please..." and then cycles to the beginning again. It never gets past that.

    The other HR20-700 does boot from it's drive (also a FreeAgent Pro 750).

    And I don't even give a rat's arse about 3D
     
  15. Jun 8, 2010 #95 of 137
    shmengie

    shmengie Godfather

    366
    3
    Apr 12, 2007
    City of Angels
    hr21-700 wouldn't even power on this a.m. until 2 rbr's. powering up now. hopefully, the stuttering is gone.
     
  16. Jun 8, 2010 #96 of 137
    jdspencer

    jdspencer Hall Of Fame

    6,629
    12
    Nov 7, 2003
    My HR23 seemed to be working fine after the double RBR. However, it became unresponsive during the playback of Letterman. So, another RBR was done and its working again.

    My HR20 is still okay after its double RBR this morning.

    As far as the 3de update, the HR23 seems to be slower in bringing up the Guide and Playlist, but it may get better as time goes by since the RBRs.
     
  17. Jun 8, 2010 #97 of 137
    jmak

    jmak Cool Member

    20
    0
    Mar 31, 2007
    HR20-700 frozen remote control after download last night. Double red button reboot appears to have fixed problem. The first reboot hung at rebuilding scheduler or something like that.
     
  18. Jun 8, 2010 #98 of 137
    vobguy

    vobguy Mentor

    39
    1
    Jun 9, 2009
    Well then I guess it is not just the ones at my house. Actually two nights ago had an issue with our R22 where it just hung, tht may have been an anomoly. it had to check the disk on reboot.

    But now this issue with both our HR units freezing. ugh.
     
  19. Jun 8, 2010 #99 of 137
    Richierich

    Richierich Hall Of Fame

    8,489
    7
    Jan 10, 2008
    My HR23-700s need 2 Reboots and were Sluggish when I finally got it working due to the Indexing of the Guide Data which can take up to 36 hours to complete from what I have learned from others here.

    One is on it's Third Reboot as it hangs on the Building Scheduler Screen so I will leave it there for awhile to see if it will complete the Reboot Process.
     
  20. Jun 8, 2010 #100 of 137
    heddhunter

    heddhunter New Member

    16
    0
    Aug 10, 2009
    Woke up this morning to find my HR22 dead. I pulled the plug, rebooted it. It booted up fine but as soon as I tried to change the channel it went black again and froze completely. Another pull-the-plug-and-reboot cycle and it seems fine now. Watched a recorded show and changed channels a few times. Weird.

    The info page says software version 0x3de, 5/26. Does that mean I received it on 5/26? Because it had been working fine until this morning.
     

Share This Page