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HR2x Lockup Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DFWHD, Oct 6, 2008.

Did your HR2X require a restart/rbr on 10/6? (Thanks to Ken S for the poll)

  1. Yes, all of my HR2x required a restart/rbr.

    0 vote(s)
    0.0%
  2. Yes, some of my HR2x required a restart.

    1,955 vote(s)
    87.8%
  3. No, all of my HR2x were operating properly.

    211 vote(s)
    9.5%
  4. Restart/RBR didn't work I have to call DirecTV for help

    61 vote(s)
    2.7%
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  1. Oct 7, 2008 #1221 of 1578
    hasan

    hasan Well-Known Member

    5,957
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    Sep 22, 2006
    Ogden, IA
    I have the HR20-700 and a FAP750. I did not lose anything on the drive, but did get two partial recordings during the period where all these problems were going on. I was not home all day during the difficulties. I came home to a locked up box that I then reset.....then, of course at about 6:54 p.m., D* initiated a remote reboot of all boxes.

    Since then, everything looks normal to me, and scheduled recordings at 9 p.m. last night happened as they should, and they look to be complete and without problems.
     
  2. Oct 7, 2008 #1222 of 1578
    OldRick

    OldRick AllStar

    78
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    Oct 8, 2007
    I can understand that Windoze has to have a lot of maintenance, but a set-top box? This thing should have stabilized two years ago.

    I want my TiVo!
     
  3. Oct 7, 2008 #1223 of 1578
    Stanley Kritzik

    Stanley Kritzik Legend

    248
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    Aug 4, 2005
    I use a few of these units. They have two fans that pull air (put 'em upside down on top of the unit), and they exhaust the air through a full width slot in front of the unit. They keep my DVR and stereo receiver cool as a cucumber. A good $40 (or so) investment.

    Stan
     
  4. Oct 7, 2008 #1224 of 1578
    bonscott87

    bonscott87 Cutting Edge: ECHELON '07

    9,809
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    Jan 21, 2003
    Of course the problem was with the data stream and had nothing to do with the HR2x but hey, gotta take every opportunity to slam it. ;)
     
  5. Oct 7, 2008 #1225 of 1578
    njblackberry

    njblackberry Icon

    655
    1
    Dec 29, 2007
    Well, with the total lack of information about the cause, people feel free to slam the wrong things!
     
  6. Oct 7, 2008 #1226 of 1578
    tvjay

    tvjay Godfather

    293
    0
    Sep 26, 2007
    Mine rebooted too, right of the middle of a show I was watching.
     
  7. Oct 7, 2008 #1227 of 1578
    Ravens96

    Ravens96 Cool Member

    19
    0
    Jan 15, 2007
    The Targus has 2 fans and I place it upside down on top of the receiver so that it pulls hot air out of the receiver.
     
  8. Oct 7, 2008 #1228 of 1578
    billsharpe

    billsharpe Hall Of Fame

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    Southern...
    Depends on what your monthly bill is. Thje bill could be around $60, depending on your service.

    I'd say give everybody the Choice Plus pack for a year -- not much of a financial hit for DirecTV and easy to implement.
     
  9. Oct 7, 2008 #1229 of 1578
    Ken S

    Ken S RIP

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    Feb 12, 2007
    bonscott87,

    It had nothing to do with the box? The box received a signal and locked up...sounds to me like it didn't handle a bad signal or have proper error recovery...that IS about the box. But, please take every opportunity to defend the indefensible. What next the bad data stream was Tribune's fault?
     
  10. Oct 7, 2008 #1230 of 1578
    ATARI

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    Yet only HR2x were affected, so whatever... :rolleyes:
     
  11. Oct 7, 2008 #1231 of 1578
    David MacLeod

    David MacLeod New Member

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    Jan 29, 2008
    I was going to say that but I realized that even though it was a stream/guide error, it did only affect hr2 series and none (that I saw) tivo or older styles. but I didn't want to fan the darn tivo vs d* flames that always start so I left it.
     
  12. Oct 7, 2008 #1232 of 1578
    ATARI

    ATARI Hall Of Fame

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    Already on the Wish List: "OPTION to backup your HR20 settings and/or SERIES LINKS via network or USB drive."
     
  13. Oct 7, 2008 #1233 of 1578
    Stanley Kritzik

    Stanley Kritzik Legend

    248
    0
    Aug 4, 2005
    I have two Comcast DVR units at a vacation spot where D* is impractical. I'd hate to tell you the number of "surprises", swapped units, etc. I've had in a few years of intermittent use. If this is the worst that D* can toss our way, we're lucky.

    Still, if they had informed us earlier, it would have helped, as would better product testing in the first place.

    Stan
     
  14. Oct 7, 2008 #1234 of 1578
    RobertE

    RobertE New Member

    8,024
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    Jun 9, 2006
    A little history lesson for the Tivo can do no wrong camp. Some links over at Tivo Community Forums

    The HR2x is not perfect. Neither are the Tivos, and Tivo has been at it how long?

    Now lets drop the HR2x bashing in this thread. The problem was on DirecTvs end, not with the HR2x. This isn't the first time a glitch has happened, it won't be the last.

    Stop the whining, reboot the box and move on people. If your really that unhappy, pay the ETF and switch to your local cable co or Dish.

    :beatdeadhorse:
     
  15. Oct 7, 2008 #1235 of 1578
    dshu82

    dshu82 Icon

    682
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    Jul 6, 2007
    Finally, a perspective on how bad it could be elsewhere. Was all that happened yesterday an annoyance? Absolutely. But how does it compare to "routine" cable outages across the country? Annoying after dinner last night, but I had other rooms I could go to and at least watch something.......
     
  16. Oct 7, 2008 #1236 of 1578
    JoeTheDragon

    JoeTheDragon Hall Of Fame

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    FOX on Demand is free on there own web site.
     
  17. Oct 7, 2008 #1237 of 1578
    aa9vi

    aa9vi Godfather

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    Sep 3, 2007
    My H20-100 was locked up yesterday AM. I unplugged and it came back with no remote response. I did a RBR last night and got the remote response back, albeit with a VERY SLUGGISH GUI. When I did the RBR the guide data was loading very slow in the step 2 of 2. It hung at 97% for quite a while too. I did not have the latest NR, but an older CE release, (with a newer version than the NR)... maybe it was 269, I forget.

    So, is the national cache flush from a reboot a long time fix or short term solution? I rebooted and the box is damn slow. There must be more to it.
     
  18. Oct 7, 2008 #1238 of 1578
    mightyb

    mightyb Cool Member

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    Jan 5, 2006
    How is the noise? I may go this route as I always feel my box is WAY hotter than it should be
     
  19. Oct 7, 2008 #1239 of 1578
    billsharpe

    billsharpe Hall Of Fame

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    You win the best post of the thread award -- considering we're up to 46 pages, that's quite an accomplishment :joy: :joy:
     
  20. Oct 7, 2008 #1240 of 1578
    RCY

    RCY Godfather

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    Nov 16, 2005
    FYI, only the last weblink of the 5 you posted actually works.

    FWIW, my SD Dtivos were unaffected by this "DirectTV" issue. Don't know if they use the same guide data as the HR2x boxes or not.
     
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