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HR34 audio dropout on music channels

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by owabbit, Nov 21, 2012.

  1. owabbit

    owabbit New Member

    1
    0
    Nov 21, 2012
    I have been on the phone a number of times to the tech division (with numerous pin numbers) and had a "tech" in my home for the following problem. When I switch from a digital TV channel to the music channels the audio does not work. In other words, switching from dolby digital to the non dolby music channels doesn't pick up the switch. I have my system hooked up via HDMI through my Pioneer Elite SC-27 AV receiver. I use a Logitech universal remote. When switching to the music channels the Pioneer receiver switches (as you can see is on the receiver display), but the HD34 does not pick up the switch. DirecTV claims it is a problem with my receiver (which it is not). With the previous DVR I never had this issue. DirecTV thinks I should bypass the receiver and connect directly to the TV and use the coax for audio. To me this defeats the use of HDMI. Anyone else have this problem? By the way, they have changed out the HD34 with a new one and the problem still exists. Thanks for any help.
     
  2. CCarncross

    CCarncross Hall Of Fame

    7,058
    60
    Jul 19, 2005
    Jackson
    Make sure your Elite is running the latest firmware. I believe that is about a 3-4 model year old model and it may have issues switching from DD to pcm. I seem to recall reading over the last years about issues with many of the elite models having this issue. And many are running them fine hooked up the same ways yours is. I find it hard to believe you got 2 duds in a row.
     

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