Tony, I agree how frustrating this is. It should not be forgetting WHDVR authorization on reboot. But the link Shades points out is good if you can get that far to test out the Mesh rates. First think you need is a stable WHDVR authorization. I've seen scattered threads from you on this problem for over a week. When you call in Directv again, I would ask for the Access Card Dept. They usually have the best support mechanisms IMHO.