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HR34 Discussion/Anticipation thread

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 28, 2011.

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  1. Dec 8, 2011 #681 of 1781
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    Much appreciated.

    I know the cables are good as he used one of them and tested them all ready for the next visit.

    I contacted Directv about the HR34 seeing as I havent had the install a week and specifically asked about HR34 and was told it would be ages yet and to order the normal and get the upgrade. I needed to wait a week!

    I tried explaining it to them but they keep coming back with general vague statements when I ask for specifics (e.g. how much)

    So I am trying a different contact to see if I can get some concrete information.
     
  2. Dec 8, 2011 #682 of 1781
    flipptyfloppity

    flipptyfloppity New Member

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    It said 2-3 days when it first appeared. And that was 2-3 days before it came out. Hours later it changed. So maybe they just sold out their first shipment?
     
  3. Dec 8, 2011 #683 of 1781
    Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    My last call to Solid, yesterday evening, the HR34 had not arrive. They expected them to arrive, beginning Thursday. Probably the same deal at Value.
     
  4. Dec 8, 2011 #684 of 1781
    Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Damn.
     
  5. Dec 8, 2011 #685 of 1781
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    There is some availability today, but as far as I know it's not to resellers, only to those who go through DIRECTV. Even there, you may have trouble.
     
  6. Dec 8, 2011 #686 of 1781
    Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    They'll need to add a SWiM-16.
     
  7. Dec 8, 2011 #687 of 1781
    patrick77

    patrick77 Cool Member

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    Just set up HR34 with new service for installation Saturday.

    Either the rep was confused or I was, because I explained that I wanted the HR34 HMC along with 3 other HD receivers to put at the other TV's in the house. But she kept asking me if the other TV's were "smart" TV's because that was a requirement. The supervisor got on the phone and confirmed that if the extra TV's would each have their own HD receiver, the TV itself would not need to be "smart", just HD.

    By smart did she mean RVU?
     
  8. Dec 8, 2011 #688 of 1781
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Yes. Samsung's term for an internet-connected TV is "Smart TV."
     
  9. Dec 8, 2011 #689 of 1781
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    By the way I just checked Samsung's download site and there is no new firmware today. Sorry.
     
  10. Dec 8, 2011 #690 of 1781
    David Ortiz

    David Ortiz Save the Clock Tower!!

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    Aw heck! ;)
     
  11. Dec 8, 2011 #691 of 1781
    dpeters11

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    Solid Signal told me that they did get some, but those were already gone. They were expecting more mid next week.
     
  12. Dec 8, 2011 #692 of 1781
    LameLefty

    LameLefty I used to be a rocket scientist

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    Middle...
    I can't see that your question got answered, but an RVU-capable device (either a "smart" RVU compatible TV or a separate RVU box attached to the TV) WILL use a tuner if connected to the HR34. The RVU spec is basically a way to get client display devices to display what the server box (in this case, the HR34) tells it to. Unless the client box is watching a pre-recorded program, it will have to have a tuner dedicated to it so it has something to display besides a menu overlay on a blank screen.
     
  13. Dec 8, 2011 #693 of 1781
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    Thanks!

    I contacted a new "friend" at Directv to get an answer on some things as CSRs were giving scripted answers and not answering questions so assumed they had nothing in their system to help yet and this "friend" helped with our messed up install and got it all going smoothly.

    I was told the lnb/swim change would be a maximum of $49 but may be free.

    Technically even though we havent had the service for a week, in the system we are existing customers and so she cannot even order it for us in their system as it is only available for new customers.

    However she is looking deeper into it to try and get it ordered somehow. Will contact me before the end of the day.

    I have to say, they do not need to do that, and by doing so (and bear in mind we are a new customer and on the hook for 2 years) just because I politely asked (not demanded) if there was a way around it, this is outstanding customer service that you dont find in many places these days.
     
  14. Dec 8, 2011 #694 of 1781
    inkahauts

    inkahauts Well-Known Member

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    I doubt that will be the case. I expect it to be more a month, in its own lease class due to the 5 tuners, but we will see. Maybe they will only add an additional fee if you have rvu activated on it. Otherwise they'd loose lots of mirroring fees.
     
  15. Dec 8, 2011 #695 of 1781
    jappleboy

    jappleboy AllStar

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    I called solid signal last night to check to see were i was on the list.:rolleyes:I was told number 4 but did not know how many hr34 were order by each person.At this time i have not received a shipping e-mail:(.
     
  16. Dec 8, 2011 #696 of 1781
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    I suspect it will be the same fee (otherwise those of us with receivers will pay 2x for the stream) but they will have some technology that unlocks rvu clients and so you pay for that (same current $6 fee).
     
  17. Dec 8, 2011 #697 of 1781
    inkahauts

    inkahauts Well-Known Member

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    Are you going to keep the hr24 too , or switch it for the hr34? If you are switching, you will be able to stay with the swm8.
     
  18. Dec 8, 2011 #698 of 1781
    mterchila

    mterchila Cool Member

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    What date & time did you order your HR34? Hoping to get a sense of where I am on the list!
     
  19. Dec 8, 2011 #699 of 1781
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    Keep! VOS and I had this discussion the other day re the merits of HR vs H reciever in the bedroom for live tv.

    To be honest, had I been able to order this last week I would have the HR34 and not the HR24, but now I have the system I am just adding the HR34, moving the HR24 to the master bedroom and moving the H25 from there outside (under cover for all those who think I would leave a poor defenseless H25 out in the cold at this time of year :lol:)
     
  20. Dec 8, 2011 #700 of 1781
    David Ortiz

    David Ortiz Save the Clock Tower!!

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    directv.com doesn't show any additional fee for the HR34 when you select it in an online order (as a new customer). It doesn't allow you to order more than one HR34.
     
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