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Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 28, 2011.
Should of have a (VE) Soild signal still do not have the HR34
Herdfan - were you able to install the 2TB hard drive in your HR34? If so, was it difficult?
I intend on getting an HR34, and pairing it with two HR24s. If money wasn't an object, I'd REALLY like two HR34s and one HR24.
However, if money REALLY wasn't an object (and I didn't want to get FOUR HR34s... which would be preferable of course), I'd get two HR34s, keep an HR24, and add a C30.
As far as I'm concerned, an H2x will NEVER again appear on my system. Basic TrickPlay is simply a feature that I don't want to be without on an STB.
Basic TrickPlay only works on H2x boxes if you think ahead to record content.
While there are advantages to an having an H2x if you live in a household with multiple people, for smaller households, I simply cannot think of any pluses for the H2x.
I know quite a few people who have TVs that they rarely watch, but would like to have access to channels when they do, so the times they'd run into tuner conflicts would be very rare with 5 tuners.
A funny thing happened when I called DirecTV inquiring on possible credits when ordering from an outside reseller. Just thought I'd make sure, especially since I'm going back under contract.
I was told that ordering from an outside vendor does not trigger a contract, that only ordering from DirecTV does. He said I could go to Best Buy, get one and have no contract. Would love it if that were true, though I have no intention of leaving.
He also said that even with the HR34 they can't guarantee that's what you'll get if you need it replaced. Could be an HR20. I'm sure that's not the case since they don't have it in the same category.
I know the 34 is new to them, but lease terms should not be.
Yeah, that's not true. Getting DirecTV DVRs/Receivers from dealers also requires a lease agreement.
And because the HR34 is a "Home Media Center", it's flagged differently in their systems, so there should be little risk of getting an HR2x HD DVR instead.
I tried that when I ordered my HR23-700. I was told that DirecTV could only offer discounts/credits when you got the STB from THEM.
I tried 4-6 times since I had heard of others having success, but everyone was adamant about it. No credits...
If I get an HR34 next year, I will not be looking forward to getting into another contract. I'll be out on contract this coming Summer, and with everything in flux in my life, I'm not looking forward to extending it.
I suspect you got a "confused" CSR.
Yeah, I tried to explain the terms to him, but he insisted.
They had none left (all you guys got them before me lol). She said they expect them in mid week, and given the stories of techs showing up with none and SS not having any, I prefer to wait.
As soon as I get a tracking email I will schedule the install as I can make some short cuts to the tech etc. (have his cell # and more).
I will probably just shut down an H25 and then either the other H25 or 1 tuner on the HR24 to keep me at 8 tuners until the install.
Having HR34 +3 HD recovers installed tomorrow. today received an overnight Fed Ex from Directv in Rialto CA containing a remote model RC70X. Is this for the HR34? Anyone else receive their remote this way? Have they left them out of the boxes?
Pics or it didn't happen!
I think is the remote to use with an RVU client, like a newer Samsung HDTV with the correct software.
According to what I read, those RC70X are supposed to be for HMC Clients.
From the sound of some replies from DirecTV CSRs. Few know ALL the true facts on DirecTV HMCs. And this lack of knowledge apparently goes pretty far up the chain of command.
And pretty far into the body of the DBSTalk membership as well.
HR34 came in, set up, updated and activated with no problems. HR24 set to one tuner to keep it at 8 total tuners. Now waiting for SWM-16 install on Friday.
Really neat to see the HR34 recording 5 programs. No more conflicts at last.
Well we are relying on what the other has heard. But we're the customer end. It really shouldn't be happening at the business end.
Yes, but only because I qualified for a $50 upgrade credit on their website, and asked the CSR if she could apply it to this activation. The regular CSR said NO, but after I was transferred to case management to actually activate it, I asked again. All depends who you get. Since the computer would not allow the credit, I am guessing their policy is to not allow it, and I just got lucky.
I have one of those for months. I will ask when I activate.
Some are relying on what they already know, but yes indeed. So far most people are relying on hearsay rather than first-hand knowledge.
I'm reasonably sure the business end knows a lot more than people give them credit for. Front-line CSRs may or may not know very much, depending on their own level of training, experience, and ability to learn.
No. Fiddled with it for an hour or but couldn't figure out how to release the top front clip.
Not really a big deal at this point since I am going to mirror the recordings on other DVR's. At some point someone will post instructions on how to release that clip.
Oh, we've got 'em!