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HR34 Discussion/Anticipation thread

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Stuart Sweet, Oct 28, 2011.

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  1. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Aug 17, 2006
    Lady at Directv said nothing was wrong with the order, so she sent a message with my phone number to the local operation, they are supposed to call me in 45 minutes. I tried telling here I had not interest in RVU/Samsung, just a one tv install, but she did not seem to think it mattered.
     
  2. Losi b

    Losi b AllStar

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    Nov 26, 2011
    I just ordered mine from VE. And now the waiting.
     
  3. inkahauts

    inkahauts Well-Known Member

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    Once DirecTV allows this unit to be available to anyone, I expect a full on marketing campaign, and for their tv commercials to include both a five tuner dvr with mrv, instead of just mrv that we have now. This piece of hardware is the first time they will be able to heavily promote a piece of hardware as being superior to anyone else's since they first introduced their dvr 10 years or so ago. I expect a major push. This device is their response to all their competitors beating them up with ads about four tuner dvrs. That is why I think you can easily say half will be interested in this device. And if 10 % of those interested go for it, that'd be over a million people, and you have to make sure your installers know what they area doing too.

    If you are that loyal, and your setup works now, whats the difference if you have to wait a couple months? But if your trying to pick a new provider, are you going to go with the one that has only a two tuner dvr when the competitor has four, if that's the difference? Wait, now they have a five tuner dvr, well I guess we know who suddenly has an advantage in gaining new subs.

    When I talked about buggy, it was two fold. One, start out the number of installations slowly, so all your techs can learn about it, especially the rvu part. One install with a hr34 a day is plenty till they get up to speed, and secondly, by choosing the smallest number of people that will pick this unit up, it will allow them to see issues and fix them without having it affect a lot of their customers. No one is going anywhere, everyone will have a two year contract, so as long as the units are without any major bugs within the next six months, that won't matter one bit for the long term affects on subs when it comes to hardware.

    I think they chose the path that would allow them to control the distribution of it, without having to concerns themselves with looking like they where playing favorites by picking and choosing which current customers they would let get it. They gave the people who really want one today an avenue to get one, and that's through solid signal, etc.

    I really really want one right now, but I will wait to see if I can get a deal in feb, I am not short on tuners right now. Reality is, I want to condense the number of units I have so I can lower my bill, which the hr34 will do for me. I can wait a couple more months to begin that transition.
     
  4. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    Yep, I'm imagining now what marketing will fantasized in order to show off the HMC features.
     
  5. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Aug 17, 2006
    Just got a call from 8005315000, and the lady said she has that I was called about an installation date and I refused, so she wondered what was wrong. I said no, then I explained that noone has been able to schedule it yet. She said she would escalate it.
     
  6. markrogo

    markrogo Godfather

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    Sep 18, 2007
    Agreed. But for 2 years, I'd pay much less.
    I did convince myself I could get one whenever and migrate it in, rather that trying to clean out a DVR overnight anyway.
    Call me irrational, but me, the loyal customer, paying $300 more than the guy off the street with whom DirecTV doesn't have a 10+ year business relationship doesn't sit right. This is how customers are lost.
    Thing is, whole home is $3 for me and $3 for the new guy. I don't feel shafted. I do feel nickel-and-dimed. But I'm not delusional; Comcast would nickel and dime me too. So would Uverse.
     
  7. markrogo

    markrogo Godfather

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    Sep 18, 2007
    Is it that much better than the 4-tuner Tivo? I'm not trolling, I'm asking. I realize you can't buy the client boxes from Tivo unless you're with RCN (yet at least), but that Tivo thingy seems pretty good. Maybe I'm wrong and it's awful; I dunno.
    I'd like to lower my number of units, be able to program them without having to "log into them" individually and manage my tuners, save some energy, maybe some some monthly fees to boot. I'm just drawing a line in the sand over this $300. If that's unreasonable, fine. So is treating your most loyal customers like second-class citizens.
     
  8. xtremeflyer

    xtremeflyer Cool Member

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    Aug 11, 2010
    Hopefully I'll get a call back today about my lost order and they can find me one quickly.
     
  9. Jason Whiddon

    Jason Whiddon Hall Of Fame

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    Aug 17, 2006
    Funny, the girl at a Fl number just called me back, she was the one that called this am to set it up and could not. She apologized and said it was new to market and any day after Wed was fine. Got the install set for Friday am 8-12. Good service.
     
  10. inkahauts

    inkahauts Well-Known Member

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    I really don't think that TiVo is a concern, I am more talking about other companies, especially AT&T, who has been pushing their four tuner dvr for a couple years like crazy. Of course that's only four hd streams if you are in a perfect location, otherwise it's two or three hd, and then sd ones, where as DirecTV always being five hd is huge.

    As for the TiVo, how available is it, and I haven't seen much in the way of advertising for it yet. But being able to say one more than all the others is big, but really, they will be saying three more than most the others, which is where I suspect their focus will be, along with attacking AT&T for not being able to do four hd at the same time.


    The 300 is the reason I am waiting. It's a mixed bag, I wish they'd institute a better reward program where you could choose your loyalty gift, and maybe up grade equipment for free instead of getting a premium etc. But I also understand that they give everyone free stuff when they start service, so a newbie isn't really getting anything you didn't get, it's just they are getting newer stuff because they are signing up latter than you. Again, a better loyalty program could fix this issue in my opinion. I have a feeling existing customer will be able to get discounts on it after its available through DirecTV to us. Or at least that's my hope.
     
  11. F1 Fan

    F1 Fan Icon

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    Aug 28, 2007
    Mine arrived from VE today, is installed, activated and now updating the software! SWM16 upgrade on Thursday
     
  12. NR4P

    NR4P Dad

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    Sunny Florida
    I agree with that. uVerse marketing the four tuner DVR in my area is heavy. And you are right about the counting. I have uVerse internet. When they sold it to me, they promised I could do 4 HD streams at once. But the tech doing the install said at best I would get 2 HD and 2 SD at once due to my distance.

    The HR34 once marketed with PIP and 5 tuners will kick some butt. Perhaps someday as a long time sub I will get the chance to try it. For now, just enjoying the reading.
     
  13. Herdfan

    Herdfan Well-Known Member

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    Teays...
    Even though AT&T can talk about 4 tuners, that is the MAX you can ever have (unless they make some major changes). DirecTV has always been superior in that respect even if they didn't push the marketing end of it.
     
  14. aweyrich

    aweyrich New Member

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    Dec 19, 2011
    I am like many people on here who had to deal with the fiasco of ordering my HR34 from Solid Signal first and then seeing many people order from VE much later and get their DVR way sooner than me while my order just sat at SS! I was so pissed. Well I ended up ordering from VE a week later and my VE HR34 is coming tomorrow and I cancelled my SS order (they are very rude on the phone - VE was so nice!). Anyway - I noticed that one person is selling a brand new HR34 on Ebay for $399 now so if you were like me that got caught in this ordering mess and just want to get one ASAP - I see it on Ebay here (and no - this is not my listing or anyone else's that I know). The bidding will be over tomorrow so go get it! Just search 'DIRECTV HR34' on ebay.
     
  15. Drucifer

    Drucifer Well-Known Member

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    NY Hudson...
    That was fast. Took just 10 days to reach eBay.
     
  16. Shades228

    Shades228 DaBears

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    New customers need new equipment so they're going to get what the best option is for the company to save costs. It's just simple math. Go to another provider and you still don't have this box or one even the option to get a box with it's capabilities. You should be doing business with them for 10 years because it's the best option for you. That doesn't mean that you're entitled to anything other than what you pay for.

    I was talking about the cost of the equipment not the monthly fee for whole home.
     
  17. jmf243

    jmf243 Member

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    Sep 6, 2004
    Pine Grove...
    Are they taking orders and shipping again?
     
  18. Losi b

    Losi b AllStar

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    Nov 26, 2011
    I asked Wendy how long before they receive thier next shipment, she couldn't say. I asked if it would be before the February rollout and she laughed and said definitely. She was very nice on the phone. I don't know when I'll get it but I know it's exciting every time I open my email.
     
  19. thebishman

    thebishman New Member

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    Dec 11, 2011
    Guys, I'm installing what I need to be ready for my HR34 which I hope D will sell me at a reduced price in February. A SWIM 16 is on the way to replace my existing SWIM 8 and now I want to get a WCCK.
    A quick question: if I connect the WCCK via the coax from the SWIM16 to the HR34 will all other connected receivers in the system, (two HR24s and an H25), also be internet enabled from the single WCCK at the HR34? I understand that I could connect a WCCK to each receiver/dvr but am wondering/hoping that the other three would be able to access Directv Plus just from the WCCK at the HR34.
    TIA for any advice,
    Bish
     
  20. bigtom

    bigtom Legend

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    Jan 23, 2009
    With the SWM and installing the Wireless CCK as in-line, compatible receivers should be able to use the one single wireless connection kit.

    See http://www.directv.com/learn/pdf/WiFi_Deca/Connection_Kit_User_Manual.pdf on page 16 I think for this method.

    Hope this helps.
     
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