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HR34 disk space issue. Unable to record anything! Help!

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by xtc, Sep 27, 2012.

  1. Sep 27, 2012 #21 of 272
    billsharpe

    billsharpe Hall Of Fame

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    Anyone who is pushing 1 or 2% free on their DVR's hard drive is asking for problems.

    I never went below 40% free on my puny HR20-700 and had no such problems, although I finally gave up and switched to FiOS when the DVR reacted so slowly to my remote inputs.
     
  2. Sep 27, 2012 #22 of 272
    Diana C

    Diana C Hall Of Fame DBSTalk Club

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    Look at it this way....

    I'm not saying these are the actual numbers, this is just an illustration:

    Let's say that before the update you had, out of the 1TB drive, 750GB and DirecTV reserved 250GB. Now, after the update, you have 700GB and DirecTV reserves 300GB. However, you already had 735GB of recordings. So, you'd have to delete 35GB just to get to zero. You wouldn't see 5% free until you delete 42GB.

    Again, these numbers are only for illustration purposes. I have no idea what the reserved space actually is on a HR34. But I can tell you from experience that running a DirecTV DVR with less than 20% free space is not a pleasant experience, from an overall performance point of view.
     
  3. Sep 27, 2012 #23 of 272
    RunnerFL

    RunnerFL Well-Known Member

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    Your % available went down. You lost free space, not recordings.
     
  4. Sep 27, 2012 #24 of 272
    RunnerFL

    RunnerFL Well-Known Member

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    Or more. :D
     
  5. Sep 27, 2012 #25 of 272
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    In the mean time, see what happens when you go back to 5% free, way too little for me, for my preferences, but do keep track of how much you delete, please. It - your experience and reporting- may help others.
     
  6. Sep 27, 2012 #26 of 272
    Drucifer

    Drucifer Well-Known Member

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    You got the Genie upgrade.

    Still, 2% is way too low. Try to keep it at 10%.

    Oh, the Genie edition allows huge external drives. You should think about it.
     
  7. Sep 27, 2012 #27 of 272
    TBoneit

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    I guess I just don't get it, especially with DirecTV.

    Load up the hard drive to archive programs, as if the DVR or it's drives have never died. I can't remember the last time, if ever, that I had to delete things to have space for future recordings.

    I regard a DVR as temporary storage Until I can watch the show. Then Blammo it is gone.

    I have had my one hard drive that I capture HD video to fill up in my computer, Then I break out a spindle of BluRay blanks and move titles to them. Free space once again when I'm done. Or I pull out a 2Tb USB3 drive and move videos there. When I'm done it goes back in it's protective box and onto the shelf.

    Once they have the start and end trimmed and if any, the commercials cut out They are ready to use. My Media player plays the raw recordings fine.
     
  8. Sep 27, 2012 #28 of 272
    Tom_S

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    Not for nothing, but a DVR is not an archive device. Watch the shows!
     
  9. Sep 27, 2012 #29 of 272
    harsh

    harsh Beware the Attack Basset

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    Why shouldn't a DVR (in the general sense of the term) be usable for archiving?
     
  10. Sep 27, 2012 #30 of 272
    seabreak

    seabreak Cool Member

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    This has happened to me as well. Late Tuesday night, Directv sent the software update with the "Genie" and a possible fix to the OnDemand skipping problem to my HR 34. I had about 10% space, now I have zero. I deleted about 30 hours of HD programming and still have zero. I looked at the "To Do" list and it is showing every future show (for ex. next Monday at 10P) as recording now. So, there are approx 30 items in the to do list and all 30 are showing as currently "recording" as far as the system knows, even though it is impossible because they are in the future. My thinking is the DVR thinks all these shows are recording, thus no space is available.

    Something is obviously really screwed up with this software update. I contacted Directv and they knew nothing about it. After an hour on the phone with tech support, they have had to open a ticket with the software diagnostic people. Have had three conversations today and there have been no answers. Have been told it could take three hours to five weeks to fix the software update. In the meantime, I'm without a DVR that can record. I'll update when I found out more.
     
  11. Sep 27, 2012 #31 of 272
    bnwrx

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    Didn't know you could do this from an HR34? How?
     
  12. Sep 27, 2012 #32 of 272
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Did you try a simple reboot?
     
  13. Sep 27, 2012 #33 of 272
    RunnerFL

    RunnerFL Well-Known Member

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    You can't, he said "I have had my one hard drive that I capture HD video to fill up in my computer".
     
  14. Sep 27, 2012 #34 of 272
    xtc

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    EXACTLY!!! Finally, someone knows exactly what I've been going throuhh. This software is Really Really screwed up, its not a simple fix of deleting a few shows as others have been saying. I've been going through the same issues and The DVR thinks it's in the middle of recording shows from the To DO list, even though they broadcast in the near future. I almost collapsed when I read you got rid of 30 hours and it's still at 0% and can't record new shows. I was pissed that I got rid of 8 and still couldnt get past 0%! 30 is mindboggling and inexcusable on DirecTV's part!!!

    I wish I never got this stupid software update, it messed up everything for me. I'm gonna call DirecTV as well, and I encourage everyone else that experienced this problem to contact them as well, so they can make this issue more urgent.
     
  15. Sep 27, 2012 #35 of 272
    Davenlr

    Davenlr Geek til I die

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    Dont know if it will help, but reboot the dvr from the menu reset option. Then when it comes back to live TV, restart it again. This will delete all the guide data. It will download the next 24 hours of guide data right away, but if it doesnt have guide data for the "near future" it cant record something it doesnt know about. Hopefully that will fix your issue.
     
  16. Sep 27, 2012 #36 of 272
    spartanstew

    spartanstew Dry as a bone

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    After you delete enough shows it will work, as Titan (and others pointed out).

    Look at it this way, after the upgrade you were actually at (numbers made up) -10%, but the DVR doesn't display that show it just shows at 0%. You deleted 8 hours of shows and it still shows 0%, but maybe now you're at -7%. Unfortunately, you have to keep deleting until the DVR shows something other than 0%. When I first received Genie, I lost 12% - 18% of my recording space. So, if you were at 2% available, you're now at around -10% to -16%.
     
  17. Sep 27, 2012 #37 of 272
    spartanstew

    spartanstew Dry as a bone

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    Won't help as that's not the issue.
     
  18. Sep 27, 2012 #38 of 272
    xtc

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    How can DirecTV just roll out something like this without warning? How can they not realize that they are deleting valuable disk space that subscribers depended on for recordings? That's just irresponsible and totally asinine on their part.
     
  19. Sep 27, 2012 #39 of 272
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    I don't know what DIRECTV® officially recommends as to amount of free space one should keep, or if there is such a recommendation at all, but few here recommend less than 15-20% as a good target.

    This update doesn't delete shows, but does take HD space, noticeable for those with little room to spare (as well as those who take note of details!)

    Can you not get down to it showing 5% or more "free"?
     
  20. Sep 27, 2012 #40 of 272
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    It seems nobody has lost any recordings, and not being able to record more shows is only happening to those with close to 200 hours of recordings.
    I won't try to guess as to how many customers this will be affecting, but it just can't be that many.

    Watch and delete some of your recordings and you'll be back to "normal" use.
     

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