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HR34 Genie, 0x067E - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Mar 12, 2013.

  1. Apr 1, 2013 #81 of 120
    rey_1178

    rey_1178 New Member

    679
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    Dec 12, 2007
    Florida
    What dataag said :)
     
  2. Apr 1, 2013 #82 of 120
    SteelDog

    SteelDog Cool Member

    25
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    Feb 8, 2007
    After the software update I seem to have fewer issues with pausing in the middle of a program. However, the skip/fast forward issue is as god awful as ever. Still the worst functioning in this regard of any receiver I have had to date.

    Maybe someone "in the know" with DirectTV know if this problem is ever going to be fixed?
     
  3. Apr 3, 2013 #83 of 120
    chiefgeek

    chiefgeek Cool Member

    27
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    Nov 19, 2006
    I have had the hr34 for about 2 months and have thus far been disappointed. I have noticed that when using guide the small window with the current program on will go blank when you press guide again and select a filter, seems to happen briefly during transitions.

    I have an Onkyo TXSR876 receiver hooked up to it and occasionally I get a message on the screen saying something to the effect that this program can not be viewed on your tv. It took me awhile to figure out the easiest fix was to power cycle the receiver.

    When watching a program from a remote hr2x receiver on the hr34, only happened two times so far, the remote appeared to stop working. RBR got it everything working. The second time it happened I tried the front panel buttons and they did not work either. This time I let the program run to completion and everything started working again with no intervention.
     
  4. Apr 5, 2013 #84 of 120
    augisdad

    augisdad AllStar

    168
    4
    Sep 29, 2011
    KC area
    Started up The Office last night. After watching, FF to the end brought me back to the beginning. FF to the end again brought me back to the beginning. FF again to the end, dumped me back to the list. Delete/keep never came up. Had to delete from the list.
     
  5. Apr 8, 2013 #85 of 120
    TomF

    TomF Icon

    744
    0
    Sep 20, 2006
    MY HR34-700 was installed on 3/14 and continuously refuses to acknowledge that my Panasonic TC-P65GT50 is 3D capable. If I reboot it it will acknowledge the 3D capability for a while but then the capability goes away.

    I have an HR21-200 and an HR21-700 both connected to the same TV through a Onkyo TX-NR809 AV receiver. Neither of the HR21s have ever had this problem.
     
  6. Apr 8, 2013 #86 of 120
    TomF

    TomF Icon

    744
    0
    Sep 20, 2006
    This is the wrong thread to ask your questions. This thread is for issues/discussion for those who already have a HR34 Genie with firmware 0x067E. Try creating a new thread in the HD DVR/Receiver Discussion forum.
     
  7. Apr 8, 2013 #87 of 120
    Joseph Blowinsky

    Joseph Blowinsky Cool Member

    18
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    May 6, 2008
    I'm still having the same issues with this software version that I reported in the previous software version thread -- occasionally, my HR34 will stop responding to any remote commands (when this happens the receiver also doesn't respond to any button presses on the front of the unit as well)

    I had tried Stuart's suggestion of disconnecting the DirecTV Cinema Connection Kit but it did not resolve my problem. I have turned off UPnP on my router too, but haven't noticed any improvement.

    Finally called into DirecTV to report my issues and was told they had a bulletin in their notes saying that a fix to the HR34 not responding to the remote was set to be fixed in a late April software update that was coming down the pipe..

    Not sure if that is to be believed, if true, I may just have to look into cutting some edges in the near future, unless anyone else has suggestions
     
  8. Apr 8, 2013 #88 of 120
    usnret

    usnret Icon

    603
    2
    Jan 16, 2009
    Joseph - my 34 does the same thing. About every 2 weeks I have to do a reset. Sure hope the fix comes soon.
     
  9. Apr 9, 2013 #89 of 120
    Joseph Blowinsky

    Joseph Blowinsky Cool Member

    18
    0
    May 6, 2008
    I don't think my HR34 has ever lasted that long before the problems resurface ..

    the worst thing is with the HR34 having five tuners and my TV habits, I'm almost always recording stuff -- when the problems arise, I'm basically stuck dealing with them all night as I try to use the HR34 ..

    I'm beyond the point of frustration, I'm ready to return this thing or request to have it replaced
     
  10. Apr 9, 2013 #90 of 120
    usnret

    usnret Icon

    603
    2
    Jan 16, 2009
    A reset only takes approx 5 minutes and, if you "replace" your 34 you will loose all of your recorded programs. Just have a bit more patience (I know its hard) and wait for "the fix".
    Am pretty sure that at least one of the programs that you record will be repeated so maybe record the repeat and do the reset (not a RBR but the manual one).
     
  11. Apr 9, 2013 #91 of 120
    Bajanjack

    Bajanjack Icon

    683
    0
    Oct 22, 2006
    Known issue with 3D....for temporary fix, while watching tv, put unit into standby and then back on, rather then "rebooting"...works for me......
     
  12. Apr 12, 2013 #92 of 120
    Datagg

    Datagg Legend

    260
    4
    May 17, 2009
    Mesa, AZ
    3-5 days here... RBR gives some relief. As for them saying a fix down the pipe... :rotfl:
     
  13. Apr 15, 2013 #93 of 120
    jmf243

    jmf243 Member

    182
    3
    Sep 6, 2004
    Pine Grove...
    1. I get an error message when trying to use one click on demand saying my internet connection is not fast enough for instant streaming. I have 20mbs down and it works fine on my 4 other HR2x receivers.

    2. No buffer out of stand by

    3. 3D channels not working on my 3d capable system.

    4. SD channels do not stretch (as I have the setting set for). Have to change to original format and then back to stretch to get the image to stretch (native output on).
     
  14. Apr 17, 2013 #94 of 120
    pappasbike

    pappasbike Godfather

    579
    6
    Sep 19, 2006
    Attempted to watch a recorded program from last night and got a message saying "all or part othis program was not recorded due to a problem at broadcast time. Please wait while we scan for viewable content". I've never seen this before, anyone know what it means? I just backed out of it and deleted the show. I had waited for a couple of minutes but nothing happened.
     
  15. Apr 17, 2013 #95 of 120
    rmmccann

    rmmccann AllStar

    330
    20
    Apr 16, 2012
    ND, USA
    I've seen this happen when sat signal was unavailable during recording time (ie weather related outage or something).
     
  16. Apr 18, 2013 #96 of 120
    acostapimps

    acostapimps Hall Of Famer

    1,866
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    Nov 5, 2011
    Illinois
    +1 especially with the hard rain we had on Thursday but surprised it was only one recorded program with that message, I would think with all the rain this week I'll have rain fade issues but not the case other than that day.
     
  17. Apr 24, 2013 #97 of 120
    mrcon0728

    mrcon0728 Member

    53
    0
    Oct 19, 2007
    Jersey Shore
    Very slow menu scrolling and channel changes since the latest update. Another issue is trying to play longer youtube videos say 1 hour or longer will not work.
     
  18. Apr 24, 2013 #98 of 120
    Smooth Jazzer

    Smooth Jazzer Legend

    183
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    Sep 4, 2007
    Reset?
     
  19. Apr 24, 2013 #99 of 120
    Datagg

    Datagg Legend

    260
    4
    May 17, 2009
    Mesa, AZ
    HR34 Loves the RBR button.... Matter of fact it should be part of its main instruction manual first page in BOLD letters.
     
  20. wingrider01

    wingrider01 Hall Of Fame

    1,764
    2
    Sep 9, 2005
    guess I have a different one then you, have RBR'd 3 times, 2 times where because network changes, once because I changed the VLAN and the DHCP subnet that the units where on, the third time was at the request of a CSR call for an issue that was occurring, other then that have not touched the button
     

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