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HR34 Genie: Version 0x05D3 - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Scott Kocourek, Oct 31, 2012.

  1. Nov 4, 2012 #61 of 303
    kepper

    kepper Cool Member

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    Nov 17, 2005
    Experiencing this with problem with both HR24 and HR21 using MRV:

    When I select a program recorded on HR34 in Program List, no menu appears on far left (Play, Delete, etc.)... instead have black box where menu should be. Rebooted both HR24 and HR21, still continues. Reboot of HR34 needed to restore the menu.

    Programs recorded on HR21 and HR24 were fine, only issue was with programs recorded on HR34.
     
  2. Nov 4, 2012 #62 of 303
    inkahauts

    inkahauts Well-Known Member

    21,950
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    Nov 13, 2006


    Almost sounds like a hard drive issue based on everything you have said. You don't have a esata hooked up do you?
     
  3. Nov 4, 2012 #63 of 303
    Datagg

    Datagg Legend

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    May 17, 2009
    Mesa, AZ
    Not as of yet.. but may have too.. Problem is its random so of course it wont do it for them. It was just a swap anyways, had H24 there before hand, deca setup also. no esata.

    Maybe they would just send me a replacement box for a swap.

    Thanks for all the help guys, looks like im gonna have to give DTV a call
     
  4. Nov 5, 2012 #64 of 303
    augisdad

    augisdad AllStar

    168
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    Sep 29, 2011
    KC area
    Turned on my TV Saturday morning around 9:10 to find the buffer frozen @ 8:41. Was able to unstick it, but it froze again about 5mins later in the buffer. Got it to finally advance to real time but thought I'd see if I could play anything in the buffer. Rewound to the beginning and had a frozen screen of what was playing @ live, but the time would advance. Played around with it a little bit more and was able to get bits and pieces to play, but it would always hang at some point with a frozen screen. Would always seem to be able to get back to live tv ok, but even rewinding that a few minutes would hang again. Finally got tired of messing with it.

    Also noticing that when in ff mode sometimes the time scroll reverses. It's not a smooth flow - more herky-jerky like.
     
  5. Nov 5, 2012 #65 of 303
    rmmccann

    rmmccann AllStar

    330
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    Apr 16, 2012
    ND, USA
    Yesterday we had a small glitch with our HR34 - Girlfriend was watching DIY and the screen froze (appeared to be paused). She had to change the channel and come back to resume watching.

    Other than that, I get the "delete recording" message for future recordings and the device is slow to respond at times.

    For the most part, it works pretty well.
     
  6. Nov 5, 2012 #66 of 303
    Rob Dawn

    Rob Dawn AllStar

    102
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    Jan 11, 2006
    Colorado
    I'm having this issue too. Very annoying to have to go through the extra steps when you are deleting multiple items from the To-Do List!!!
     
  7. Nov 5, 2012 #67 of 303
    RAD

    RAD Well-Known Member

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    Dripping...
    Know bug and a fix is being worked on.
     
  8. Nov 5, 2012 #68 of 303
    don s

    don s Mentor

    58
    1
    Sep 4, 2011
    Yes, I feel this is the case also. This despite DTV's attempts to convince me otherwise. I am going to see if they will replace my box...


    Update: I just called and I am getting a replacement unit shipped. It was a hassle as they still told me the Whole Home problem is a "known issue", but I escalated and will receive a replacement box. Hopefully it will fix the issue. I am growing quite weary of the problem honestly ..
     
  9. Nov 5, 2012 #69 of 303
    Jerry_K

    Jerry_K Godfather

    433
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    Oct 21, 2006
    A whole new adventure now. After a few days absence, turned on the TV and the Genie said it was on 360 Fox. Picture was a Harry Potter movie and there was a dialogue box with a bunch of junk on how to order. Could not get it off that no matter what. Guide, tune nada, list tune nada, had to RBR it. Missed a lot of recordings. Momma will not be very happy.
     
  10. Nov 6, 2012 #70 of 303
    don s

    don s Mentor

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    Sep 4, 2011
    As a follow up, my replacement HR34 arrived today (exactly 1 day after I called, amazing). Though it's too soon to be sure, the new box appears to have no Whole Home issues at all. The problems may have been with the old receiver itself and not in the software, though that HW issue would have occurred a few months after it was working fine.

    I remain cautious, as I was able to get intermittent remote connections occasionally with the old box so I will reserve final judgement for a few days. Still it is nice being able to use remote viewing of playlists from the HR34 again. Very happy I pulled the trigger on getting a replacement. Thanks for the hint RunnerFL !
     
  11. Nov 6, 2012 #71 of 303
    RunnerFL

    RunnerFL Well-Known Member

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    Sounds like good news. Keep us posted!
     
  12. Nov 7, 2012 #72 of 303
    Jerry_K

    Jerry_K Godfather

    433
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    Oct 21, 2006
    Another adventure with the newest downgrade of software. Genie, unfortunately not Barbara Eden, would not play any recorded content from either its own recordings or from the HR24.

    Please Please go back to the SD GUI.
     
  13. Nov 7, 2012 #73 of 303
    don s

    don s Mentor

    58
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    Sep 4, 2011
    1 full day now with no problems after getting the new HR34 box. I'm going to tentatively say my issues are resolved with the replaced receiver. The HR34 can now share playlists to and from my other HR24s in my house consistently (for 1 day+ at least :)... Yay :)
     
  14. Nov 7, 2012 #74 of 303
    wease

    wease Cool Member

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    Jun 27, 2010
    Just hooked up my hr34 and i see there is no digital fiber optic connection on it?Strange that the best receiver has no fiber optic for dolby.
     
  15. Nov 7, 2012 #75 of 303
    dpeters11

    dpeters11 Hall Of Fame

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    I believe they consider that legacy.
     
  16. Nov 7, 2012 #76 of 303
    RunnerFL

    RunnerFL Well-Known Member

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    Fiber optic is considered old technology. Coax digital is the new thing.
     
  17. Nov 7, 2012 #77 of 303
    dpeters11

    dpeters11 Hall Of Fame

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    I don't know if I'd consider it new, I had it on my HR20.
     
  18. Nov 7, 2012 #78 of 303
    don s

    don s Mentor

    58
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    Sep 4, 2011
    Which is odd, since I have coax digital inputs on my 1997 Denon A/V receiver :) . Luckily though, because of precisely that, I had an extra coax cable lying around to use for the HR34. Seems utterly odd that there is no toslink connect. Coax digital is more antiquated than toslink IMO ...
     
  19. Nov 7, 2012 #79 of 303
    Jerry_K

    Jerry_K Godfather

    433
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    Oct 21, 2006
    Fiber is a much higher bandwidth connection than any wire will ever be. For audio two tin cans and a string will work.
     
  20. Nov 8, 2012 #80 of 303
    RunnerFL

    RunnerFL Well-Known Member

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    Fiber showed up long before 1997, Toslink is digital so it's impossible for toslink to be more antiquated. Coax and Fiber are bot S/PDIF connections. Fiber is also far more fragile than coax.
     

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