1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HR34 Genie, version 0x05FD - Issues/Discussion

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Mike Bertelson, Jan 9, 2013.

  1. jumpingmatt

    jumpingmatt New Member

    37
    0
    Jan 18, 2007
    And now it didn't start to record anything set to start at 8pm. That's 5 consecutive recordings canceled for an unknown error. Restarting, but there goes the first 10 minutes of everything. To the interwebs I go.
     
  2. skiingj

    skiingj Cool Member

    16
    0
    Jan 30, 2009
    Same problems here!!!
     
  3. Feb 1, 2013 #123 of 182
    nps_ca

    nps_ca New Member

    5
    0
    Mar 25, 2010
    Noticing today since a bunch of new HD channels showed up that guide is showing HD dupes on JUST the new channels (SD and HD channel both shown) and the box is acting SLOW since they channels showed up.

    Anyone else seeing issues? Prior to these new channels showing up we have no need for reboots/hangs/etc. Now box hangs Closed Captioning (which we use at night) and player controls don't work sometimes for upto 1 min. Remote Client or other boxes that are not Remote Clients watching content also get slow response but no hangs.
     
  4. Feb 1, 2013 #124 of 182
    RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    To get rid of the dupes turn off "Hide SD Duplicates", wait a moment and then turn it back on.
     
  5. Feb 1, 2013 #125 of 182
    Jerry_K

    Jerry_K Godfather

    433
    0
    Oct 21, 2006
    Quote: Originally Posted by jumpingmatt


    2. If I attempt to select a program from the guide that is being recorded currently, the screen goes black. I can see the DVR UI, I can go into the list and select another program which plays fine, when I exit I am back to the black screen. I can change the channel but the screen stays black, no audio. Just the info banner shows channel changed. I tried double play to see if it was a single tuner, but that didn't work either. Had to menu restart the box.

    Have the same problem. We have been in the same place now for two weeks. We hardly ever have the box running that long continually. Well now we have that bug with the black screen. Have not been able to reset yet because there has been something or other recording all the time.
     
  6. Feb 2, 2013 #126 of 182
    bond111

    bond111 Cool Member

    10
    0
    Feb 4, 2010
    I've been having issues lately with my HR34-700 unit. When it records some programs, it freezes up when I'm watching the show after it has been recorded. No rhyme or reason as to it only happening on certain shows either.

    I also have a regular dvr in my basement HR20-500 that does some recording as well, and some shows are recorded on both DVR units. One will work great while watching, the other will freeze. Is this an issue with it trying to record the same some on both dvr units?

    Any insight on what I can do?

    My whole setup is as follows:

    HR20-500
    HR34-700
    H24-200
     
  7. Feb 2, 2013 #127 of 182
    Supramom2000

    Supramom2000 In Loving Memory of Onyx-2/23/09

    3,804
    159
    Jun 20, 2007
    Colbert, WA
    I'm pretty sure a new software push will resolve this issue. Not sure when that will happen though.
     
  8. Feb 2, 2013 #128 of 182
    unixguru

    unixguru Godfather

    787
    33
    Jul 9, 2007
    I see this sometimes although not nearly that often.

    Toggling native on/off also fixes it.
     
  9. Feb 4, 2013 #129 of 182
    Bigjohn4real

    Bigjohn4real New Member

    9
    0
    Feb 10, 2012
    I am having the same issue as above and a hard reset is the only thing that will work to correct it now. RBR worked the first time, however a week later I had the same issue and had to cycle the power to correct it after the BRB failed to solve the issues.
     
  10. Feb 4, 2013 #130 of 182
    ohioviper

    ohioviper AllStar

    73
    0
    Sep 18, 2007
    I can not get 3d from my HR34 to my Onkyo HT-S5500 then to my LG-55-6400 3d tv. The HR34 will pass 3d on to the tv with the Onkyo out of the loop just fine.
     
  11. Feb 4, 2013 #131 of 182
    Bigwayne13

    Bigwayne13 Cool Member

    30
    0
    Aug 7, 2010
    My info bar is not displaying the correct info...it just says 206 NFL Live no matter what channel I'm on. All guide info is correct.
     
  12. Feb 4, 2013 #132 of 182
    ohioviper

    ohioviper AllStar

    73
    0
    Sep 18, 2007
    Well I just figured it out. Duh.. I had to go to settings on HR-34 and enable 720 and 480 ect. I had set it to 1080 only.Now I am getting 3d from the HR-34 through my Onkyo to my LG tv.
     
  13. Feb 4, 2013 #133 of 182
    RunnerFL

    RunnerFL Well-Known Member

    17,054
    311
    Jan 4, 2006
    Do you have a 3D blu-ray player and if so does it pass a 3D signal through the Onkyo?

    When you hook the HR34 directly to your LG have you tried with both cables? It's possible that one of the HDMI cables is not passing 3D.

    It's not something the HR34 is or is not doing, you proved that by hooking the HR34 directly to your LG and it works.
     
  14. Feb 4, 2013 #134 of 182
    skiingj

    skiingj Cool Member

    16
    0
    Jan 30, 2009
    Every couple days my box (HR34/700) stops recording (unexpected error (39/0/). Only way to get it back it to pull the power or reboot. Many people have reported the same problems. Anyone know when this will get fixed?
     
  15. Feb 5, 2013 #135 of 182
    skiingj

    skiingj Cool Member

    16
    0
    Jan 30, 2009
    Does anyone think re-downloading the software is worth a try to fix this? For the HR34 does pressing '02468' at the welcome screen still work to force a download?
    Thanks!
     
  16. Feb 5, 2013 #136 of 182
    bdot79

    bdot79 New Member

    11
    0
    Nov 13, 2012
    MS Gulf Coast
    Last night for the second time (first time about two weeks ago), I turned on the the HR34 only to see a blank screen with only the info banner visible. I can change channels but I get no audio or video. I can get to the Menu and my Recording list but no live audio or video. The first recording I played froze with a blank screen for about a minute until it recognized the stop button I pressed 30 seconds prior. My next two recordings played normally but still had no live feed only the info banner. Also none of the scheduled recordings were recorded.

    I chose a to reboot via red button and now all is well.

    HR34, AM21n & (3)H25 Whole Home DVR w/ wireless CCK Slimline Dish w/ SWM 5 LNB
    OTA Attic Antenna: McLapp M8 DTV since Aug. 2012
     
  17. Feb 6, 2013 #137 of 182
    samrs

    samrs MANC

    1,511
    26
    May 30, 2004
    Flat Branch, NC
    Report Number 20130206-28EC

    Turned the HR34 on at 8AM no audio or vidio.

    Info banner, menu and list all appeared on screen.

    Selecting program from HR34 playlist resulted in no playback.

    Selecting program from HR24 resulted in no audio vidio packets received message.

    TV Apps worked.:)

    Youtube resulted in no playback.

    Remote response became slugish while DVR was busy doing whatever.

    Selecting Pandora has resulted in please wait for the last 15 minutes, unit will not responed to the remote.

    Approaching Red Reset Button......
     
  18. Feb 6, 2013 #138 of 182
    samrs

    samrs MANC

    1,511
    26
    May 30, 2004
    Flat Branch, NC
    Report Number 20130206-2AD2

    After RBR everything back to normal.

    Youtube plays.

    Tv Apps work.

    Plays from remote DVRS.
     
  19. Feb 6, 2013 #139 of 182
    rcork

    rcork AllStar

    73
    0
    Jul 17, 2007
    I have a similar issue with my Denon 1612. HR34->Denon 1612->Samsung D7000. In order to watch 3D channels i have to turn off the HR34 and back on. I believe it's a sequencing issue with the HR34 turning on before the Denon but i never had this issue with my old HR24. With the HR24, it didn't matter the sequence i turned on the devices, i would work as expected. Hopefully DTV can make the HR34 act in similar fashion to the HR24 when determining whether a TV is 3D compatible.
     
  20. Feb 6, 2013 #140 of 182
    Bajanjack

    Bajanjack Icon

    683
    0
    Oct 22, 2006
    I just installed the HR34 to replace my bricked HR24-500 and had the same problem with my Denon 2112>Samsung D7000. I had directv "reauthorize" the 3D channels and that fixed the problem
     

Share This Page