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HR34 goes blank - then goes nuts

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by SomeRandomIdiot, Nov 3, 2013.

  1. SomeRandomIdiot

    SomeRandomIdiot Godfather

    1,348
    37
    Jan 6, 2009
    I wish I had a better description but I am bumfuzzled by this. NR/0x744

    Was watching Live programming on HR34 at 1:44AM ET (16 minutes prior to clock reset an hour) and the screen/audio goes blank.

    Hit volume on TV.....screen display - its not the TV gone out.

    Hit D* Remote, Channel Up, Channel Down, Setup, Menu....nothing.

    Wait a few minutes, still nothing.

    Reset by using the red button @ access card.

    Normal looking reboot.

    Comes back up with live TV. However, when I go to recorded programs, it says no recorded programs and 100% free.

    I go to menu - but instead of all the options, all I get are My Directv and Startup Menu - none of the normal menu items like Search & Browse, Recordings, Extras and Setting/Help. I've seen this happen when there is an issue with the Dish connection. But I am getting live TV.

    Go to Startup Menu / Whole Home. It does not see the networked units.

    Go to Signal Strength. It cannot get a signal on any Satellite on any Tuner - Even 101 Transponder #1, yet I am watching live TV.

    Reboot again - this time pulling the plug and leaving it out 60 seconds.

    Reboot normal.

    Same issues.

    System Test shows no issues.

    Then after about 10 minutes I get a signal on the signal meter. No normal menu or anything else - and no programs.

    About 5 minutes later I get a normal menu.....and of course the programs all come back.

    I have seen this once before where the programs disappear for a few minutes, so that didn't freak me out.....but I am wondering wtf happened.
     
  2. inkahauts

    inkahauts DIRECTV A-Team

    21,503
    954
    Nov 13, 2006
    I have seen that as well. It seems it is busy doing other things for a while when it reboots sometimes and doesn't bother building the info for the client part of the genie.
     

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