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HR34, picture freeze but audio keeps playing

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by revm1m, Dec 28, 2013.

  1. revm1m

    revm1m AllStar

    77
    2
    Jul 2, 2006
    Wisconsin
    month ago I replaced my HR34 with another refurbished HR34, now I see picture freeze but audio is playing. To solve this problem, I have to change the channel and go back to the channel that I was watching. Should I call Directv and ask for brand new HR34 or even HR 44?
     
  2. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    What software and date of install do you show?

    Will the six second replay put it right?
     
  3. peds48

    peds48 DIRECTV A-Team DBSTalk Club

    18,431
    912
    Jan 10, 2008
    NY
    is this happening on a local station?
     
  4. revm1m

    revm1m AllStar

    77
    2
    Jul 2, 2006
    Wisconsin
    0x799 12/4/13

    Don't know what you mean by six second replay!
     
  5. revm1m

    revm1m AllStar

    77
    2
    Jul 2, 2006
    Wisconsin
    no , it happens with all .
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,153
    546
    Dec 2, 2010
    Winters,...
    Six second replay is the small circle, about 270 degrees.
     
  7. prushing

    prushing DIRECTV A-Team

    963
    34
    Feb 14, 2007
    I was having issues on that software ... seems to me to be a bug that made it through, even had it affecting DVR'd shows, all started after the software update
     
  8. osu1ne

    osu1ne New Member

    41
    1
    Jun 24, 2009
    Canal...
    I have had same issues since that release was installed 16 Dec. I record shows on HR 34-700 and HR 23-700 to make sure I get full recording. It may freeze at the beginning or anywhere during the recording. Very frustrating. Run SENDREPORT to DIRECTV and fill out questionaire form.
     
  9. jborchel

    jborchel Legend

    174
    0
    Oct 7, 2005
    Had this problem today. Watching on C31-700 hooked to HR34. Did not try 6 sec skip back as I didn't know about it. Was on local CBS station. NFL playoff game.
     

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