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HR34, picture freeze but audio keeps playing

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by revm1m, Dec 28, 2013.

  1. revm1m

    revm1m AllStar

    77
    2
    Jul 2, 2006
    Wisconsin
    month ago I replaced my HR34 with another refurbished HR34, now I see picture freeze but audio is playing. To solve this problem, I have to change the channel and go back to the channel that I was watching. Should I call Directv and ask for brand new HR34 or even HR 44?
     
  2. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,297
    567
    Dec 2, 2010
    Winters,...
    What software and date of install do you show?

    Will the six second replay put it right?
     
  3. peds48

    peds48 Genius. DBSTalk Club

    19,834
    1,041
    Jan 10, 2008
    NY
    is this happening on a local station?
     
  4. revm1m

    revm1m AllStar

    77
    2
    Jul 2, 2006
    Wisconsin
    0x799 12/4/13

    Don't know what you mean by six second replay!
     
  5. revm1m

    revm1m AllStar

    77
    2
    Jul 2, 2006
    Wisconsin
    no , it happens with all .
     
  6. Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

    15,297
    567
    Dec 2, 2010
    Winters,...
    Six second replay is the small circle, about 270 degrees.
     
  7. prushing

    prushing Active Member

    966
    34
    Feb 14, 2007
    I was having issues on that software ... seems to me to be a bug that made it through, even had it affecting DVR'd shows, all started after the software update
     
  8. osu1ne

    osu1ne New Member

    41
    1
    Jun 24, 2009
    Canal...
    I have had same issues since that release was installed 16 Dec. I record shows on HR 34-700 and HR 23-700 to make sure I get full recording. It may freeze at the beginning or anywhere during the recording. Very frustrating. Run SENDREPORT to DIRECTV and fill out questionaire form.
     
  9. jborchel

    jborchel Legend

    175
    0
    Oct 7, 2005
    Had this problem today. Watching on C31-700 hooked to HR34. Did not try 6 sec skip back as I didn't know about it. Was on local CBS station. NFL playoff game.
     

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