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HR34: "To record episode press R on your remote control" annoying popup

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by itvtech24, Feb 14, 2013.

  1. itvtech24

    itvtech24 New Member

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    Feb 14, 2013
    Anyway to get rid of the annoying popup "To record episode press R on your remote control" on my HR34 and genie that keep coming up on the channels I watch the most, and it seems like it gets on more channels as I watch more programming as I am a new directv customer. I have recording tips off, have genie set to off, have tried red button reset, but nothing works!

    Any solution to this?
     
  2. Johnnie5000

    Johnnie5000 Godfather

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    Mar 26, 2008
    Push the record button.
     
  3. RunnerFL

    RunnerFL DIRECTV A-Team

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    Jan 4, 2006
    Turn off recording tips.
     
  4. thefunks67

    thefunks67 Godfather

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    Feb 4, 2007
    He stated recording tips are OFF in his original post.

    -Funk
     
  5. itvtech24

    itvtech24 New Member

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    Feb 14, 2013
    Yeah recording tips are off yet it still pops up. Pushing record button records the program. Once deleted samething reappears. Is anyone else having this problem too?
     
  6. acostapimps

    acostapimps Hall Of Famer

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    Nov 5, 2011
    Illinois
    Try turning it back on then off again, if that doesn't work then try resetting the receiver and try the recording tips off and on again.
     
  7. gvc

    gvc New Member

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    Sep 13, 2012
    been there, done that...I take it that some arent receiving this message? I dont get in on all channels but only on popular channels. my locals, cnn, fox, etc. I have done all that is suggested. always figured it was a software bug that would eventually get fixed , but have had updates since if first reared its ugly head with no fix.
     
  8. jimmie57

    jimmie57 Hall Of Fame

    6,397
    293
    Jun 26, 2010
    Texas City, TX
    You could try using the Reset Defaults options on the Reset Menu.

    Also, "sometimes" it does more to unplug the receiver for a few minutes and then plug it back in.
     
    1 person likes this.
  9. itvtech24

    itvtech24 New Member

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    Feb 14, 2013
    I ended up unplugging the receiver for a good amount of time, and after plugging it in and everything reseting it went away! Thank you for all the help especially the last post as that seemed to have resolved the problem by having receiver unplugged for a prolong time.
     
  10. gvc

    gvc New Member

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    Sep 13, 2012
    how long did you leave it unplugged and exactly what did you do , if anything, after plugging it back in and after reboot? I tried this and it failed to solve the problem but I only left it unplugged about 2 or 3 minutes. I also tried to reset defaults but that didnt work either
     
  11. itvtech24

    itvtech24 New Member

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    Feb 14, 2013
    I had genie unplugged for over 30 mins I believe. Try that, it resolved my this issue on both the genie and the client. I didn't touch the client however.
     
  12. itvtech24

    itvtech24 New Member

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    Feb 14, 2013
    This morning the record pop up appeared on CH 206 espn! I checked the other channels it came on before it hasn't reappeared yet but I have a feeling it will eventually.
     
  13. Matt Dillion

    Matt Dillion New Member

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    Feb 27, 2013
    Exactly my problem! Upgraded to HR34 and have this^^^very annoying popup. Any help here would be appreciated.
     
  14. Stuart Sweet

    Stuart Sweet The Shadow Knows!

    37,060
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    Jun 18, 2006
    There is a simple fix... Set up at least 5 series links and let them record something,
     
  15. Matt Dillion

    Matt Dillion New Member

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    Feb 27, 2013
    Thanks, I'll try that.
     
  16. itvtech24

    itvtech24 New Member

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    Feb 14, 2013
    I'll try that as well. Something I realized is if you unplug the receiver twice within a 10min span(i've heard within 30 works too) it flushes out the guide and that popup disappears for a few days, but does pop back up after a few days. I'll try the 5 series links after it starts popping up again.
     
  17. KoRn

    KoRn Legend

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    Oct 21, 2008
    Recording tips. Turn on then back off followed by a reboot. I have not seen the pop up since.
     
  18. RunnerFL

    RunnerFL DIRECTV A-Team

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    Jan 4, 2006
    2 reboots within a 30 minute timespan flush the guide data, todo list, "My DirecTV, sometimes logos, etc. It can take up to 48 hours for all of that stuff to rebuild.

    You should never just unplug the receiver unless it is completely locked up and unresponsive. You should use the GUI menus to perform a reboot whenever possible.
     
  19. mystic7

    mystic7 Icon

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    Dec 9, 2007
    I have the same problem. Also have recording tips off, etc.

    What do you mean by record 5 series links (I'm new to the Genie). Do I have to constantly have 5 series links set to record?
    By resetting to default, what am I wiping out? In other words do I have to re-enter my networking information, i.e. router password and all that?
     
  20. mystic7

    mystic7 Icon

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    Dec 9, 2007
    I tried turning tips back on and then off, and then as it happened I had to reboot the genie for another reason. Still getting that popup. Oh, and the reason I came here is because now it pops up in the middle of watching a show even when I didn't change the channel!!! Grrrr...
     

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